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“Outstanding stay , exceeded my expectations”

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Residence Inn Chattanooga Downtown
Ranked #32 of 97 Hotels in Chattanooga
Certificate of Excellence
Atlanta
Level Contributor
74 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Outstanding stay , exceeded my expectations”
Reviewed November 1, 2013

We spent 2 nights at this hotel recently and I can't say enough good things about our stay. Our room was very spacious and above all very neat and clean. The front desk person (Neil) was very nice and went out of his way to make sure we were satisfied with everything. The complimentary breakfast and free wi-fi were a great amenity.

This property is in a great downtown location. It's a short walk to the aquarium and other downtown attractions. You can't go wrong with this hotel.

  • Stayed October 2013, traveled as a couple
    • Value
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Helpful?
Thank BeauVinetti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tony c, General Manager at Residence Inn Chattanooga Downtown, responded to this review, February 10, 2014
Thank you for taking the time from your busy schedule to post a review. We are pleased to hear that you enjoyed your stay. Our location is just steps away from major attractions including the Tennessee Aquarium, Children's Creative Discovery Museum, the Chattanooga Lookouts minor league baseball team and over 32 restaurants and bars. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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256 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
Hartford, Connecticut
Level Contributor
3 reviews
Reviewed October 30, 2013

Was kind of in a hurry that day, but the room was good. Not very far from local attractions, we enjoyed Residence Inn. If we return to Chatt, we'll try to stay here first. The parking was adequate. Area was safe, we had no problems getting to and from local attractions so I'd say this was a good trip.

Room Tip: If you have any problems with someone making noise, be sure to call the front desk immediately.
See more room tips
  • Stayed January 2013, traveled with family
    • Value
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Helpful?
Thank GP85_2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brentwood, Tennessee, United States
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 15, 2013

My family and I stayed at the Residence Inn this past week for our girls fall break. We've stayed here many times and always appreciate its close proximity to all the things we love to do downtown. I felt compelled to leave this review though because of the service we received from the staff, especially Neil. They were great! Neil worked the front desk most of our trip and was always going the extra mile. He helped us as we coordinated meetings with family and friends and helped us extend our check out so we wouldn't be pressed for time. We will come back again because of him!

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Haden M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 9, 2013

We stayed in the Residence Inn two times and the last time was great. I enjoy this hotel being right in the center of Downtown, had social dinner 3 nights we were there this is a added treat. Also Tony the front desk manager was so helpful. He went the extra mile to do some research for me on places I could volunteer while I stayed in the city...He also made sure that they put out the special chocolate mints that I love. The staff were all helpful and friendly. will stay again in hotel.

Room Tip: We stayed on 4th floor no walking on top of you....
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  • Stayed September 2013, traveled on business
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Helpful?
Thank Nashville07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Level Contributor
106 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed September 18, 2013

We stayed one night--a family with one teenager and 4 adults. The suite had 2 bathrooms, one more or less "private" as it is connected to a bedroom and the other available for the main area and the other bedroom. It has a kitchen with all the necessary pots and pans, dishes, etc...all in good condition and clean. The suite itself was very clean and well taken care of. The price was reasonable for the middle of the week. Free breakfast--none of us had any problems with the breakfast. The location of the hotel is within short walking distance of the waterfront, restaurants, aquarium, and other attractions. Parking is free and "protected" in the sense that a gate is remotely operated if required. This is a place to consider if you are looking for decent bedding, reasonable price and "central" location to attractions--besides a good breakfast.

  • Stayed August 2013, traveled with family
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Helpful?
1 Thank keystoneTexas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
92 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed September 11, 2013 via mobile

I stumbled on this hotel by mistake and on a last minute decision after a long working day. I was pleasantly surprised by the value of this hotel. You got a full suite with a full kitchen and living room all beautifully decorated. The suite I stayed in was clean and spacious. I would have given a 5 star rating except for the fact that the bed is not a king bed and you have to pay for parking.

  • Stayed September 2013
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 52Overtherainbow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed September 8, 2013 via mobile

The location can't be beat- within a few blocks from lots of restaurants, the aquarium, IMAX, Children's Discovery Museum, and the riverfront! I originally booked the Marriott downtown, but the rate here dropped 3 days before our trip and it included hot breakfast and $2 cheaper parking. The room layout (studio) was wonderful and a great use of space. Small kitchen and living area, nice tv, and a restroom with separate sink area. The decor was stylish and the room very clean. The only negative was the very uncomfortable bed. The hot breakfast was very good- eggs, sausage, fruit, yogurt, bread selection, waffle maker, juices & coffee. The 2nd day they added biscuits and gravy. The staff were all extremely friendly, including the maid service. We were thrilled with our stay overall... and did I mention the location is excellent??!!!

  • Stayed September 2013
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Volgrltn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Chattanooga Downtown

Property: Residence Inn Chattanooga Downtown
Address: 215 Chestnut St, Chattanooga, TN 37402-1014
Phone Number:
Location: United States > Tennessee > Chattanooga
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Swimming Pool Wheelchair access
Hotel Style:
#21 Family Hotel in Chattanooga
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Chattanooga Downtown 3*
Number of rooms: 76
Reservation Options:
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Also Known As:
Residence Inn Chattanooga Downtown Hotel Chattanooga
Chattanooga Residence Inn

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