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“Perfect Lcation; Great Hotel” 4 of 5 bubbles
Review of Residence Inn Chattanooga Downtown

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Residence Inn Chattanooga Downtown
Ranked #36 of 96 Hotels in Chattanooga
Charlottesville, Virginia
Level Contributor
389 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 212 helpful votes
“Perfect Lcation; Great Hotel”
4 of 5 bubbles Reviewed March 27, 2011

Decided to stay here because of the 2-room suites. Despite having to pay the rack rate ($199) for a late reservation, this hotel was worth it. Location is great. About 2 blocks to the aquarium, one block to children's discovery museum, right behind the baseball stadium, within a couple of blocks of numerous restaurants, and located just a few blocks off the highway. The hotel does appear to be recently renovated and we found the rooms, lobby, and interior to be modern and clean. The pool and workout facilities are small, but get the job done. The breakfast buffet was the standard Residence Inn fare, and we did appreciate the complimentary drinks one night. Parking is $8 a day, I believe, but you will pay that anywhere downtown. We only had to pull our car out one day to drive to Lookout Mountain. Worth the $ to park. We will definitely visit Chattanooga again and when we do, we will stay here.

  • Stayed March 2011, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Joshb2j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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242 reviews from our community

Traveler rating
    115
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    34
    14
    12
See reviews for
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
Johnson City, Tennessee
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed December 29, 2010

Housekeeping never came to clean the room in two days until we called to complain.
Bufffet breakfast was of poor quality and when we went to eat downstairs, no tables were available as there were kids at every table.
Nice TV but no DVD player which was amazing for the price we paid.
When we checked out, they added a daily parking fee whic we were not told of in advance.

  • Stayed December 2010, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank MDScubaDiver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
orlando, florida
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed November 29, 2010

OH wow. I can't say enough about how great this hotel is. From the friendliness and attentiveness of the staff, the cleanliness and spacious modern rooms, and the sound nights sleep I had, this is one great hotel. It's very new so I hope it stays as great as our visit. THe exercise room and indoor heated pool were very clean and inviting. OUr room had a fully equipped kitchen, nice big bathroom area, huge flat screen tv that swivels either to living area or bedroom, and a huge soft inviting bed with overhead romantic lighting. I was blown away. I have stayed at many places that cost so much more and fell so below par...this Residence Inn is top notch. DOn't be fooled by how it's tucked away and almost hidden....you won't be sorry. It also offers free breakfast every morning. It included eggs, potatoes, waffles, pancakes, muffins, cereals, fresh fruit, and so much more. Great for those with larger families and children as well.

  • Stayed November 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ayray2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed September 22, 2010

I stayed here with Marriott points for a birthday trip with my two sisters. We were really impressed with the facility and staff, especially "Taylor" at the front desk. We arrived early in the day, and a room was not yet available ... not a surprise due to the hour. Taylor asked that we check back to see if our room was available, and to get some dining coupons for lunch. We went to the Aquarium (only one blockaway), and swung by afterwards. Room was ready (at around 11:30am) - got coupons for AWESOME restaurant for lunch. My sisters and I couldn't have been more pleased with our stay, and would DEFINITELY stay here again!

  • Stayed August 2010
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank bowiegal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis
Level Contributor
25 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed July 18, 2010

hotel is very well ran, clean and in a great location near attractions in downtown Chattanooga. Trade off is the price.

  • Stayed July 2010, traveled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank super66shazbot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed July 16, 2010

BEWARE, this is not a customer friendly hotel! We planned a stay at the Residence Inn Chattanooga Downtown to do the Chattanooga Waterfront Triathlon. While this is a lovely property in a good location, the customer service was the worst I have ever experienced. The hotel management would not budge on the 11 am check out time on Sunday, the day of the race. After swimming in the Chattanooga River and racing in 95 degree heat for 3 hours, you would think that the hotel might recognize that it would be especially nice to have a shower before having to travel for several hours. I asked for a noon check out and the hotel manager said that they would not honor a noon check out. They said I could book another night for the bargain price of just under $200. This was blatant exploitation.This management is NOT customer-oriented.

  • Stayed July 2010, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Halle66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham
Level Contributor
3 reviews
4 of 5 bubbles Reviewed June 16, 2010

I have three small children who are good but quiet rowdy! Almost everytime one of the staff passed us they either said something to the children about something fun they had for them or if they saw a need we had they did whatever to meet that need - without us asking! They went out of their way to make this a pleasurable trip for us. We will be staying here again.

  • Stayed June 2010, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank nhinds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Chattanooga Downtown

Property: Residence Inn Chattanooga Downtown
Address: 215 Chestnut Street, Chattanooga, TN 37402
Phone Number:
Location: United States > Tennessee > Chattanooga
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Swimming Pool Wheelchair access
Hotel Style:
#21 Family Hotel in Chattanooga
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Chattanooga Downtown 3*
Number of rooms: 76
Reservation Options:
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Also Known As:
Residence Inn Chattanooga Downtown Hotel Chattanooga
Chattanooga Residence Inn

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