We should have expected problems when we pulled up at the front door and found two overflowing trash cans.
We booked through Hotwire. Bad mistake. We were assigned a smoking room and told no other rooms were available and all the other hotels were full. A flight attendant put there for the night had the same problem.
Front-desk staff untrained and ill-equipped to handle problems. No resolution from Hotwire staff after 20 minutes of discussion. Are you reading this, Ryan?
"Is Hotwire satisfied that we have received nothing for our money, can't get a refund, that we will never use Hotwire again, and will tell our friends the same?"
"Yes, we are."
Finally, Reagan at the front desk lied to us about other rooms in the area. A nearby Hampton Inn was able to accommodate us and had plenty of rooms available.
- Official Description (provided by the hotel):
- Make the most of your trip to Tennessee at Wingate by Wyndham Chattanooga hotel. Conveniently located off Interstate 75 and just 15 minutes from Chattanooga Metropolitan Airport, our non-smoking hotel in Chattanooga, TN, offers thoughtful accommodations for both leisure and business travelers. Wake up to a free hot breakfast, and use free Wi-Fi Internet access to plan your day from the comfort of your hotel room. Our hotel near Ruby Falls features a full fitness center and hot tub. Kids 17 and under stay free with an adult. ... more less
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- TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Priceline, Hotels.com, Travelocity, Cancelon, TripOnline SA, getaroom.com, HotelsClick and HotelQuickly so you can book your Wingate by Wyndham Chattanooga reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Wingate By Wyndham Chattanooga Hotel Chattanooga
- Wingate Hotel Chattanooga