In the past I have loved eating at Blue Orleans Downtown. The food & service was great and it was a special treat. This New Years Eve, my husband called to get a reservation and was told the restaurant would close at 7:30 but if we got there at 6:15-6:30 we would be fine. We got there at 6:15. We waited quite a while to just get a table at the very front, where it was very cold (I had to keep my coat on the whole time). There was a long table reserved for the party at 7:30, but there were other tables available. They put the closed signed in the door right after we arrived, but continued to let people in. The hostess was very good and very personable, but our waiter was horrible. The steak with shrimp was just so so, not like in the past. And then the waiter totally messed up our check. The owner was not there, and neither of the waiters did not know what to do, and very unprofessional. They were not able to contact the owner and our special night out turned into a mess. The service was so slow we didn't leave until 9:00. I don't know what happened but we will probably not be back. VERY DISAPPOINTED!