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“Comfort at the Comfort Inn”

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Comfort Inn Brownsville
Ranked #2 of 5 Hotels in Brownsville
Certificate of Excellence
Reviewed December 25, 2013

We were traveling on Christmas day, had driven all the way from just east of Dallas TX and were quite tired when we came to the Comfort Inn. Pete at the front desk was very kind - learning that my husband, a disabled vet, had some mobility issues, he offered us a handicap room and helped us with our luggage. Couldn't ask for more "comfort" than that on a holiday!

Room Tip: All nice indoor rooms, very good temperature control. Fitness center on ground floor, large dining a...
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  • Stayed: December 2013, traveled as a couple
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2  Thank barscoinc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortInn591, Guest Relations Manager at Comfort Inn Brownsville, responded to this reviewResponded December 27, 2013

We really appreciate you staying with us! Thank you so much for the great comments. I am so delighted we were able to offer you the accommodations you needed for COMFORT stay. I hope you will stay with us again the next time you are in town.
Give us a call any time at (731)734-2676, or contact me directly at gm.tn591@choicehotels.com. Thank you!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (89)
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64 - 70 of 89 reviews

Reviewed October 23, 2013 via mobile

Stayed here on business and was very pleased. My room was large and very clean. The king size bed was comfy and had a variety of pillows to choose from. The breakfast was better than a lot of other hotels. There were waffles, biscuits, sausage, eggs, gravy, oatmeal, cereals, assorted pastries, and several choices of drinks. I will definitely stay here again if in the area.

Stayed: October 2013, traveled on business
1  Thank Bigdaddy71100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 27, 2013

This is a wonderful hotel clean rooms comfortable beds great ac the staff is very professional but laid back enough to make you feel at home, and not in some stuffy over priced hotel. The price might be a little high for the area but this is a perfect example of "you get what you pay for" They have a great hot breakfast and the entire hotel stayed spotless. I work on the road so we are in hotels all the time so i have a pretty good idea of what you should get for your money and this one was on point if we work here again this will be home away from home for me!

  • Stayed: September 2013, traveled on business
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1  Thank timmybeebe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2013

My family and I spent our Labor Day weekend here due to my wife's family reunion in the area. The staff was on point for our stay. Helpful to our every need. The free breakfast was okay. Typical hot breakfast from Choice Hotels. The waffles were good as always. If you are ever in the small town if Brownsville or happen to stop at exit 56 off of interstate 40. Stop in at the Comfort Inn you will not be disappointed!

  • Stayed: August 2013
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1  Thank Zuwarah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 12, 2013

I-40 is a well used corridor to cross Tennessee and most hotels reflect just an overnight for travelers. We elected to stop at Brownsville, TN Comfort Inn. Or reservation was made over a cell during travel and all was correct on arrival. It has been a few years since staying at Comfort Inns. Was surprised to see so many economy cuts made in their operations. The sole desk clerk in the PM and AM were multitasking to either folding laundry (back room) or preparing breakfast. Bit of an odor both in lobby and room. Although not disabled we had a handicap accessible room. Not sure if it was humidity that day or residual floor cleaner, but the bathroom floor was very, very slick during our stay. Could not imagine person using a cane not having a fall risk. Walk-in shower was good for handicap but the sink area was poorly designed for a person with a disability. No tissues in room which seemed odd for a room for disabled. The staff were courteous, but over worked. There is a very good information facility with history of area very near hotel and worth a walk though. Would suggest better option for hotels in Jackson, TN. Likely this hotel is average for I-40 travelers... Wonder if hotel chain owners stay in their hotels?

  • Stayed: August 2013, traveled with family
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Thank B J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 1, 2013 via mobile

When we checked in, the Internet was down so checking in took a little bit longer but there was no one in front of us. Once we got settled I went into the fitness room which had a treadmill a pedaling machine and a weight machine. There was no one in there and the treadmill was just fine to stretch out. I saw an outside pool but didn't get to use it. Once we got back to the room the Internet was up and was pretty fast. We slept in a room that had 2 queen beds. It was quiet and comfortable once we fell asleep. The fire alarm did go off at midnight, which if I had been asleep by then maybe it would have been annoying but I guess I just see it as an odd disturbance. We woke up early and had the continental breakfast. There was no one else in there eatting at the time 7AM, which consisted of your average fare including sausage, biscuits and gravy, eggs, waffle maker, and your other regular stuff. Checkout was fast and the clerk was really friendly and informative. Overall it was a clean and quiet place to stay.

  • Stayed: July 2013
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1  Thank a_1000_teardrops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 8, 2013 via mobile

The rooms are tidy and comfortable. The one big problem is that the elevator doesn't work and appears to have been out of service for quite some time. The staff is friendly and helpful. One young woman seemed to be there for the entire holiday weekend. It's a good value and is much nicer than any of the other hotels. But they've got to address the elevator issue. It was a real pain.

  • Stayed: July 2013
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1  Thank Mimora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Brownsville

Address: 120 Sunny Hill CV, Brownsville, TN 38012-8367
Phone Number:
Location: United States > Tennessee > Brownsville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Brownsville
Price Range: $94 - $110 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Brownsville 2.5*
Number of rooms: 50
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