The food is generally good, but the service is generally slow. My biggest problem is the menu. It is just too much and is not well-organized. Some would say that they like having a lot of choices, but I would say that I like a menu that is somewhat organized so I don't have to read every sandwich on it (there are probably 50 of them) to find what I want. I go there about once every six weeks and have done so since they opened. To this day, I still haven't found a sandwich that I can't wait to get when I come back. I just end up trying something new about every time. All of them have been decent to good and none of them have been bad. Personally, I find the portions are a little light.
They have great onion rings.