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“Front Desk Harrasement” 3 of 5 bubbles
Review of Hampton Inn Nashville / Brentwood I-65S

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Hampton Inn Nashville / Brentwood I-65S
Ranked #3 of 20 Hotels in Brentwood
Certificate of Excellence
Bristol, United States
Level Contributor
3 reviews
3 hotel reviews
“Front Desk Harrasement”
3 of 5 bubbles Reviewed March 26, 2014

Dont pay with cash and if you do get a receipt immediately. If you dont have a receipt you will be asked several times during your stay when you are going to pay. Also people will try to walk into your room and act like they are going in the wrong room. Just terrible service. Dont expect to much from the the manager when you complain.

  • Stayed March 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Sharon W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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476 reviews from our community

Traveler rating
    253
    134
    49
    27
    13
See reviews for
177
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114
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Any
English first
Dallas, United States
1 review
4 of 5 bubbles Reviewed March 20, 2014

Ensure that malfunction of elevator is corrected. My daughter was trapped in the elevator for approximately 30-40 minutes until maintenance man could resolve the issue. Hotel manger and another employee brought our luggage down stairs from third floor as we departed. The malfunction of the elevaton was very unsettling.

  • Stayed March 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Pat T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
United States
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed March 18, 2014

Our family vacation was perfect, hotel was clean and quiet, staff was friendly and professional, breakfast was varied and delicious during our 4 day stay. We especially enjoyed the 24 hour coffee/tea and fresh cookies in the lobby. Great job, we will be back!

  • Stayed March 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Mary Denise W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elburn, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed March 18, 2014

I think the title explains it all. I've never staid at a Hampton before and question whether I will again. Are all of them built with walls so thin you hear everything going on outside the room? I'm not talking about people being loud, I'm talking about people talking normally! Doors opening and closing were even loud. It almost seemed like everything had a microphone on it and our room was the speaker!

  • Stayed March 2014, traveled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
1 Thank Dan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leonidas, Michigan
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed March 9, 2014

I would like to say how wonderful it was to have a call back and follow through from Daryl. We had a very rough night with our room being in the middle of a softball team who was also staying the night. They had no care for anyone but themselves and we were up most of the night. Daryl was not in when we checked out but we were told he would follow up with us. Not only did he follow up but was nothing but wonderful. He did refund us part of our stay and told us to request a quiet floor next trip. We love Hamptons and always stay there. Thank you Daryl and staff we will be back.

  • Stayed February 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank loverofsouls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pelham, United States
1 review
5 of 5 bubbles Reviewed March 6, 2014

Love this hotel. Very reasonable rates and the accommodations were superb. Due to snow storm, we needed to extend our stay by a few hours. The staff was very helpful and cooperative in working this out. We will definitely stay here again.

  • Stayed March 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Maryjo S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake Orion, Michigan
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed March 5, 2014

Hotel is well located to most everything, and has been recently updated. Very pleasant staff! Downside would be the frequent trains that pass nearby making it tough to sleep uninterrupted. I would suggest an even numbered room, that would put you on the side of the hotel away from the tracks in most cases I believe.

Room Tip: Even numbered room on side of hotel away from train tracks.
See more room tips
  • Stayed March 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank gomer36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Nashville / Brentwood I-65S

Property: Hampton Inn Nashville / Brentwood I-65S
Address: 5630 Franklin Pike Cir, Brentwood, TN 37027-4324
Phone Number:
Location: United States > Tennessee > Brentwood
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Brentwood
#3 Business Hotel in Brentwood
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Nashville / Brentwood I-65S 2.5*
Number of rooms: 112
Reservation Options:
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Also Known As:
Hampton Inn Nashville / Brentwood i-65s Hotel Brentwood
Hampton Inn Brentwood
Brentwood Hampton Inn

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