My mother-in-law and I chose the Brentwood for our short trip to see the Civil War sites in nearby Franklin. We booked the Belle Meade room as it has twin beds. The property is well cared-for and the room was very attractive and very clean, as was the entire inn. The morning breakfasts (we were there 2 mornings) were delicious. The problem we had was with the temperature of our room and an equipment malfunction. When we arrived it was sunny and in the mid 70's. Our room was VERY warm. After being instructed how to operate the remote contol ceiling fan, we turned the fan on and opened the screened windows. The fan did not go fast and there was no cross-ventilation, so the room stayed warm all night. The next afternoon when we returned we were told by the innkeeper that our fan had a short which was discovered by the cleaning person and that we should not turn on the light or the fan. He said that an electrician was coming to fix it. We told him that the room was very warm and that we needed the fan to work. He said to open the windows (it was raining with wind gusts to 35 mph). When we told him we had the night before and it was still too warm, he had no response. We also stated that we were afraid we might forget and flip the switch and we didn't want to cause a fire or get electrocuted. Again we were told the electrician was coming (it was already 5pm). We returned from dinner to find a lone light bulb hanging where the fan used to be and the window was cracked. 4 of the other 5 rooms in the inn were unoccupied, but we were not asked if we would like to change rooms. The innkeepers did not make us feel special or even very welcome.
- Official Description (provided by the hotel):
- Located in one of Nashville Tennessee's most exclusive neighborhoods, this luxurious bed and breakfast has been decorated and furnished to provide the finest in casual elegance: serving the business and leisure traveler. ... more less
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