My stay did not get off to a good start. The Holiday Inn website was a little generous with their location information. Perhaps misleading would be a better word. GPS won't get you there-you will have to call for directions as it is difficult to find.
The people at the desk were outstanding-very friendly. Just a shame the property is not well maintained. I enetered my room and was greeted by a terrible offensive odor that I assume was mildew...or worse. I opened the front of the A/C to unit to find the source of the odor and discovered the filters were BLACK and caked with a nasty substance of some sort. I only hope it was not black mold...or worse. I went to the front desk to report the odor and also tell them there was no shampoo in the bathroom. They sent up a nice housekeeper who gave two squirts of Pine Sol and left.
My advice to potential guests at this property-pay a little more and keep driving. NOT a nice place to stay at all.
- Official Description (provided by the hotel):
- The newest addition to the Heart of Nashville/Brentwood, is the Holiday Inn Express Hotel & Suites Nashville-Brentwood, Cool Springs area, Tennessee! We are conveniently Located to I-65 at Exit 74A, just a short drive to Downtown Nashville, Tennessee. With our World Class Service and many Brentwood Businesses, Restaurants and Attractions within walking distance or minutes from our front door, you’ll discover why our guests have selected us as their Preferred Hotel in Nashville! ... more less
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