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“Above and Beyond” 5 of 5 bubbles
Review of Four Points by Sheraton Nashville-Brentwood

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Four Points by Sheraton Nashville-Brentwood
Ranked #5 of 20 Hotels in Brentwood
Certificate of Excellence
Brentwood TN, United States
Level Contributor
5 reviews
“Above and Beyond”
5 of 5 bubbles Reviewed January 5, 2012

I fly to Nashville for business. The hotel you stay in has a direct impact on your attitude and effectiveness while you are here.

The staff at Four Points Sheraton have raised the bar on client based service. Since the hotel is only a few weeks old at this time, the rooms, carpet, amenities, etc are all state of the art and are obviously brand new. That wasn't what impressed me, I expected that.

It was the personal committment to an excellent stay... like the shuttle driver who offered to take one of my employees shopping for thngs she forgot to pack. Then the next night the shuttle took a group of us to explore the honky-tonks and downtown atmosphere. He gave us his phone number and said to call when we were ready to come back.

Or the bar/restaurant worker that was scheduled to close at 10pm yet got permission from her manager to stay open to accomodate a group of 4 that arrived late.

And everyone smiles at you, and is genuinely happy to make your stay memorable.
You can stay where you want, but for me in Nashville, its the Four Points!

Room Tip: Even number rooms face the rising sun.
See more room tips
  • Stayed January 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Pete B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brent S, General Manager at Four Points by Sheraton Nashville-Brentwood, responded to this review, March 14, 2013
Exceeding expectations is what we strive for and glad we were able to do so with your visit. It was a pleasure meeting you and look forward to your next visit.

Take care and travel safe!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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494 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Russian first
  • Any
English first
Bradenton, Florida, United States
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed December 22, 2011

This hotel was great from the staff at the front desk to the rooms! The front desk staff was incredibly friendly and they upgraded us at check in, which is always a plus! We were one of the first people to stay in the hotel and they treated us like royalty. Also the restaurant was beyond awesome, the food and service was much more than we ever expected. John was great and took excellent care of us.

I definitely recommend this hotel if you are in the area for anything!

  • Stayed December 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Courtney O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brent S, General Manager at Four Points by Sheraton Nashville-Brentwood, responded to this review, March 14, 2013
Thank you for such an incredible review. Our new hotel is awesome but what makes us special is our service driven associates!

Look forward to your next visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton Nashville-Brentwood

Property: Four Points by Sheraton Nashville-Brentwood
Address: 760 Old Hickory Blvd, Brentwood, TN 37027-4500
Phone Number:
Location: United States > Tennessee > Brentwood
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Brentwood
#5 Family Hotel in Brentwood
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton Nashville-Brentwood 3*
Number of rooms: 212
Official Description (provided by the hotel):
Four Points by Sheraton Nashville-Brentwood, just 9 miles south of downtown, is by the Grand Ole Opry, LP Field, and corporate offices. Our hotel has 3,500sq ft of meeting/event space and free wifi ... more   less 
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Also Known As:
4 Points By Sheraton Nashville
Four Points By Sheraton Nashville Hotel Brentwood
Arte Hotel Brentwood

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