We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“It a good value place to stay” 3 of 5 bubbles
Review of Extended Stay America - Nashville - Brentwood - South

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Extended Stay America - Nashville - Brentwood - South
Ranked #18 of 20 Hotels in Brentwood
South River, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“It a good value place to stay”
3 of 5 bubbles Reviewed May 18, 2012

I was moving from NJ and needed a cheap place to stay while looking for a permanently home. The stay was longer than expected (4 months) so I have a good feel for this place. First the cost should clue you in on the level of quality you should expect. But if you take that into consideration the overall rating is fine. The place is a little let’s say used and the kitchens are usable. The staff is very nice and they do seem to want to make your stay as pleasant as possible. The laundry machines work but they’re older and the staff could do a little better job cleaning this area. But the people that use it could be a little cleaner too. The place was safe, mostly quiet and in a good location, easy ride into Nashville. The TVs are older and small 20” if you stay in smaller rooms. They offer only about 25 channels, but one good thing if you like sports, they offer about 5 ESPN channels. They do offer free wireless internet and the signal is ok. The beds need help, the size was ok, not sure I would say queen as they list, but did look bigger than a full. If you do pick this place to stay just do expect a five star stay at a one star price and you’ll have a pleasant stay.

  • Stayed December 2011, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Mike G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristopherTM, Manager at Extended Stay America - Nashville - Brentwood - South, responded to this review, July 18, 2012
I would like to personally thank you for taking time out to write such wonderful things about your experience at Extended Stay America Nashville - Brentwood. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. We strive to provide a "home away from home" experience for all of our guests, no matter if they are staying for a night, a week, or a month. It sounds like we were able to do just that for you, and we are truly honored for your recognition.

Once again, I and the entire staff at our hotel thank you for your very kind words, and we'd love to see you here again. Please don't hesitate to call on me for your future stays here or at any other Extended Stay Hotels(sm) location.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

152 reviews from our community

Traveler rating
    42
    25
    14
    26
    45
See reviews for
31
28
24
49
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • Swedish first
  • Any
English first
jonesboro
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 13, 2012

This hotel is quiet, clean, safe. Location is near everything-grocery stores, dry cleaner, 9 miles from hospitals. For the price, what a deal! I work nights and sleep in day, super quiet!
Staff were very friendly--appreciate that after a long drive

Room Tip: Ask for the building across from the office. The office is busy
See more room tips
  • Stayed April 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank susg0229
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristopherTM, Manager at Extended Stay America - Nashville - Brentwood - South, responded to this review, July 18, 2012
Thank you so very much for your glowing review of Extended Stay America Nashville - Brentwood. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. We know that our largest asset is our loyal base of customers like you, which is why we are so firmly committed to your satisfaction. We know you have many lodging options in the area, which is why providing you and every guest with professional, friendly service is our priority.

Please know that we would be thrilled to have you again as our guest should your travel needs bring you back to our area. Once again, thanks for all of your very kind words.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sacramento, Ca
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed April 4, 2012

I truly am so sorry to have to write this review. This hotel was terrible.
It's dirty, smokey, run down, & overbooked us & tried to send us across the street to an overflow hotel which was even worse. They didn't even have our reservations correct after booking 3 months in advance of trip. Not enough beds for everyone in our small group of 4. A true disappointment after a full day of traveling across the country to come to this. We left & stayed across the street. Couldn't even stay there. We actually felt unsafe.
This was my 1st experience with an Extended Stay America & I thought I could truly trust the brand since there are so many locations & they pride themselves in being a comfortable place for travelers that need to stay in a location away from home for an extended period of time.

  • Stayed March 2012, traveled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Gabrielle K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristopherTM, Manager at Extended Stay America - Nashville - Brentwood - South, responded to this review, July 18, 2012
I recently received a copy of your review of the Extended Stay America Nashville - Brentwood. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies.

Given the nature of our business, oftentimes our guests are not certain of their check-out date when they book their reservation. We work hard to verify whether checked-in guests need to extend their departure date. However, in very rare cases such as yours, an unexpected number of guests extend their stays simultaneously and we are unable to force them to check-out, resulting in an over-booked situation. While our guarantee policy provides for the location of and payment for the first night's stay for a guest whose reservation we cannot honor, I certainly recognize what an inconvenience this can be.

It's not common that we get the sort of feedback you provided, and although it is discouraging to read, it will help us make our hotel even better in the future. Let me apologize again that your stay was not completely satisfying, and assure you that we will continue to listen to our guests in forums like this one or directly (please visit our website and click the Contact Us link at the bottom of the page). I hope we have addressed your concern satisfactorily, and that you would give us the pleasure of having you as a guest again at this hotel or any other Extended Stay Hotels(sm) brand location in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Brentwood hotels

Lakeland, Florida
Level Contributor
145 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 bubbles Reviewed August 28, 2011

Stayed here for a couple of weeks , while relocating to the area. Room is small, any other suite I have stayed in has been larger than an average hotel room, this room was smaller. The room smelled old and stuffy. The staff was nice , however they do not explain anything to you upon arrival. They do not tell you that your room will only be cleaned once a week if you stay for atleast 7 days. They do not tell you where you are supposed to dump your garbage. I had to ask where the laundry facility was located at, it is small only 4 washers and 6 dryers. you pay up front for a week at a time, which they also don't explain to you up front. The walls seem to be extra thin, had a neighbor who smoked so my room also always smelled like cigarette smoke. The bed was hard, the dishes are cheap, you get one fry pan and one sauce pan, the very cheap kind , can't tell what the temperature was on the stove so very difficult to cook on. coffee pot was old and stained, so i never did use it. Every thing in the room was old and needed to be replaced. There was a small table to eat at etc, but only one chair and the room was for 2 people. the location is good , close to the interstate and there is a kroger grocery store right around the corner , along with several restaurants etc. Can't really recommend this hotel to anyone, was very disappointed with my stay. oh, and there are no amenities, other than laundry, they did say next door there was a pool, at their sister hotel, i assume they meant at the brentwood suites, not sure though, because they never did say, you really have to figure everything out for yourself.

Room Tip: you can save money if you sign up for their emails
See more room tips
  • Stayed July 2011, traveled on business
    • 3 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank straw71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, Massachusetts
Level Contributor
8 reviews
6 hotel reviews
3 of 5 bubbles Reviewed July 28, 2011

This hotel is quiet, adequate, clean, and safe. The full-size refrigerator, stovetop, microwave and sink made spending downtime easier, and allowed the time spent working in the room to be spent comfortably. The bathtub is very shallow and the shower curtain iffy. I had a small flood one day, which caused me to use up all the towels to clean up. The bed is not the most comfortable, but at least it is clean and adequate.

No fitness center or business accommodations, but there are nearby places, if you need them.

For the price, this is a great idea. Really, why spend more if you're just sleeping here? It's safe and clean, close to everything, and quiet.

  • Stayed July 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank 0711js
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wildwood, Missouri
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed May 30, 2011

me and friend stayed here when we were watching our hometown team the St.Louis Blues play Nashville. the room was ok the pipe behind the toilet was leaking so we told the service desk to take a look at it as we were leaving to go see the game and when we got back (about 3 hours later) it was fix so that was good. other than that it was a little noisy at night but not to bad i was still able to get a good night sleep

  • Stayed October 2010, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank BluesDevilsfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boones Mill
Level Contributor
3 reviews
1 of 5 bubbles Reviewed March 26, 2011

We booked a room on-line, on the Extended Stay website. When we arrived we were told that they had overbooked their rooms. So the details of our scenario... 2 women away for a girl's weekend... me being 6 1/2 months pregnant! -Upon arrival and finding out they were overbooked we were given 3 options. 1) A room with two twin beds... 6 1/2 months pregnant does not fit into a twin bed real comfortably, 2) a king bed and I kid you not the guy at the desk told us we could build a pillow wall between us, or 3) 2 separate rooms that would not even be close to each other. (***No discount was ever offered!***) What in the world? We finally asked for a referral to another hotel... yes, we had to ask.
I would not reccommend this hotel to anyone at anytime!

  • Stayed March 2011, traveled with friends
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank jodiandjones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Brentwood hotels
0.1 mi away
Extended Stay America - Nashville - Brentwood
1.4 mi away
Candlewood Suites Nashville Brentwood
0.9 mi away
MainStay Suites Brentwood
MainStay Suites Brentwood
#14 of 20 in Brentwood
3.5 of 5 bubbles 172 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Brentwood Suites Hotel
Brentwood Suites Hotel
#10 of 20 in Brentwood
4.0 of 5 bubbles 228 reviews
1.2 mi away
Baymont Inn & Suites Nashville/Brentwood
0.3 mi away
Hyatt Place Nashville/Brentwood
Show Prices
Show Prices
Show Prices

Been to Extended Stay America - Nashville - Brentwood - South? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Extended Stay America - Nashville - Brentwood - South

Property: Extended Stay America - Nashville - Brentwood - South
Address: 9020 Church Street East, Brentwood, TN 37027
Phone Number:
Location: United States > Tennessee > Brentwood
Amenities:
Business Center with Internet Access Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #18 of 20 Hotels in Brentwood
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Nashville - Brentwood - South 2.5*
Number of rooms: 120
Official Description (provided by the hotel):
Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Extended Stay and Hotels.com so you can book your Extended Stay America - Nashville - Brentwood - South reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Extended Stayamerica Nashville-Brentwood Hotel Brentwood
Extended Stay Brentwood
Brentwood Extended Stay

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing