We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“unexpectedly great find!” 4 of 5 bubbles
Review of Extended Stay America - Nashville - Brentwood

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Extended Stay America - Nashville - Brentwood
Ranked #19 of 20 Hotels in Brentwood
Nashville, Tennessee
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“unexpectedly great find!”
4 of 5 bubbles Reviewed December 3, 2012

I had a standard room facing the back parking lot on the 2nd floor, which is a non-smoking floor. (The smoking floor is downstairs on the first floor) I had not heard of this hotel prior to staying here, but chose it because of location, price, free internet and the fact that it had a small kitchen.

I have had to be in town longer than expected and have continued to choose this hotel because of the convenience, quietness and amazing staff!! If you are expecting a 4/5 star hotel and all the amenities, this is not it..... but, the rooms are spacious, the staff is friendly and willing to help you with absolutely anything!! I can't say enough about the friendliness of the staff- all of them make you feel welcome and important!

The hotel is being updated..... I got to see the lobby before the update and now halfway through it...... it's amazing!..... when all the rooms get done this way, people that are unwilling to stay in a hotel with a little age showing will not be able to have this concern here any longer.......this will undoubtedly be the best place in Nashville to stay for the money!!

Room Tip: If you don't smoke.... do NOT stay on the first floor!!! Also, please be aware that this is lik...
See more room tips
  • Stayed November 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank 730sunrise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mzubair, General Manager at Extended Stay America - Nashville - Brentwood, responded to this review, December 6, 2012
"I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. We strive to provide a ""home away from home"" experience for all of our guests, no matter if they are staying for a night, a week, or a month. It sounds like we were able to do just that for you, and we are truly honored for your recognition.

Once again, I and the entire staff at our hotel thank you for your very kind words, and we'd love to see you here again. Please don't hesitate to call on me for your future stays here or at any other Extended Stay Hotels(sm) location."
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

69 reviews from our community

Traveler rating
    11
    16
    8
    14
    20
See reviews for
17
12
11
19
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
Brentwood, Tennessee, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed October 19, 2012

DO NOT STAY AT THE STUDIO PLUS IN BRENTWOOD, TN
.

For your own safety do not stay at the Extended Stay Studio Plus Motel at 9025 Church St. E in Brentwood, TN. I made a reservation. Went to the motel from my place of employment in Maryland Farms which is about 2 miles. I checked in with my son. I live in Mt. Juliet but I had gotten very sick to my stomach at work and was extremely tired and decided to get a room. Upon entering the room there was an odd smell. We sprayed Lysol. I went directly to the bed and turned down the covers and layed down. After about an hour my son was hungry and I ordered Chinese food. I entered the bathroom thinking that a nice hot shower might make me feel better. That was out of the question. The bath tub had paint chips inside of it. A orange dirty ring around it. It was filthy. As I came out of the bath room I noticed the bad smell. While I was asleep my son had opened a window. The bad smell was coming from the closet. Upon opening the closet door it smelled like the carpet had been wet and soured. As my son was opening the sofa bed a black beetle crawled out. I was walking to the bed and there was a piece of metal sticking up in the floor and I cut my toe. I called down to the front desk and there was no answer. We left lucky for us there is a shower at my office. We took showers there. I called the motel and spoke with the manager who I relayed the same info as in this blog. She stated that she was sorry and that I would not be charged for the room. Guess what I had been given a $10.00 discount which the woman explained would be taken off at check-out. It was not. Not only have I been charged for this disaster I was over charged. I have tried to contact the corporate office and stayed on the phone for 35 mins. to be told by the woman, Tina who answered that she had to transfer me. I asked how long I would have to wait she stated she did not know there was only one guy in guest relations and he could be on the phone with someone. Our office is having its 20th year anniversary gala next Friday. Channel 2, Channel 4, and the Tennessean will be covering it and you can come listen to me tell what a horrible experience I had at this motel and the outcome to date. I have called the motel numerous times in the last 24 hours and no one answers. Their corporate office is probably in the back room. I cannot believe a franchise would allow such nastiness to occur at one of their motels. Just take heed DO NOT STAY AT THE STUDIO PLUS EXTENDED STAY AT 9025 CHURCH ST. E, BRENTWOOD, TN. Y'all have a blessed day.

Room Tip: Do not stay in any room at this motel. It is in bad repair. The service is non-existent and the ma...
See more room tips
  • Stayed October 2012, traveled on business
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Lynda T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mzubair, General Manager at Extended Stay America - Nashville - Brentwood, responded to this review, December 6, 2012
"I recently received a copy of your review, and wanted to take a moment to respond. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies.

As this hotel’s General Manager, I challenge our staff to continually improve the experience of our guests, from the cleanliness of our rooms, to the courteous professionalism of our staff. Unfortunately, in your situation, it is clear that we were unsuccessful in achieving these goals. Given our belief that guests like you are our most valuable asset, this failure is particularly troubling.

Your review has caused us to take a serious look at the systems we have in place to handle our day to day operations and we will be making modifications as appropriate.

It's not common that we get the sort of feedback you provided, and although it is discouraging to read, it will help us make our hotel even better in the future. Let me apologize again that your stay was not completely satisfying, and assure you that we will continue to listen to our guests in forums like this one or directly (please visit our website and click the Contact Us link at the bottom of the page). I hope we have addressed your concern satisfactorily, and that you would give us the pleasure of having you as a guest again at this hotel or any other Extended Stay Hotels(sm) brand location in the future."
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, Tennessee
1 review
5 of 5 bubbles Reviewed August 30, 2012

I have a deluxe room with a kitchen... I had to come to Nashville for a work project and this hotel is very affordable with well-equipped kitchens. Not sure how long I would need to be here, I wasn't sure if an apartment lease with utilities and all would be a good choice. StudioPlus has been flexible and accomodating... and my two week project turned into a couple months. So... these rooms are definitely 'liveable'. They just upgraded the TVs in all rooms to large flat screens, the Wi-Fi has been strong even at the end of the building (and I'm a web-developer!) and the kitchens have everything you need to cook basic meals and save tons of money compared to eating at restaraunts.

What really makes this place great though... the people. Nashville is a friendly city to begin with... but everyone who works here is helpful, personable, friendly and eager to make you feel at home. I have stayed here a few times over the past seven years... sometimes for a couple nights and sometimes for a couple weeks (you get the idea I travel for a living?) The rooms have always been clean and homey.

Not to lie... a few times clients have put me up at the Hilton next door... and of course that is luxurious. If you recently sold a lot of Apple stock or own an oil company... that's a great place to stay. BUT... the Hilton has an indoor pool that reeks of chlorine. StudioPlus has a very nice pool (not for swimming laps, but great for a refreshing dip and lounging by) and it is nicely situated next to trees and grass. I work around the clock and haven't even been out there much... when I have, I've met some great, real people and enjoyed relaxing in the open air. (I hate indoor pools... they just seem so unsanitary and the chorine in the air kills me).

Do me a favor when you stay here... tip housekeeping as if you ARE staying at the Hilton. This place is really affordable no matter how long you stay... and everyone works really hard here... so, kicking down some extra cash will make them feel really great and you'll feel great that you did!

Room Tip: If you spring the extra five or ten dollars a night for the 'deluxe room'... they are much b...
See more room tips
  • Stayed August 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank William F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Nashville - Brentwood, responded to this review, September 20, 2012
William - Thank you for writing such kind things about your stay at our hotel and about the staff. The staff and I take great pride in providing friendly service, clean rooms and comfortable surroundings to all of our guests. It is truly rewarding to know that we were able to do this for you! I will be sure to share your wonderful words with the rest of the team.

We hope you will stay with us again in the future. It would be our pleasure to accommodate you once more.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Carthage, TX
2 reviews
3 of 5 bubbles Reviewed August 7, 2012

When we arrived, I wasn't impressed because the lobby is showing its age, but the room was clean and spacious. The kitchen was just what we needed. The bed and sleeper sofa were comfortable; the staff was friendly and helpful at all times.

The pool was disappointing (small, then closed for maintenance the 2nd week), and the gym only has a couple of pieces of equipment, but we were satisfied with the laundry room and snack machine. All in all, we enjoyed our two week stay. Nothing fancy, but comfortable and pleasant.

  • Stayed July 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank KBaker2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Nashville - Brentwood, responded to this review, September 20, 2012
Thank you for your feedback about our hotel. We are glad to hear that you enjoyed the in-room kitchen, snack machine, laundry facilities and your room overall; however, we were saddened to read that the lobby of the hotel, pool and fitness room were not up to your expectations. I will be working with the staff to improve in these areas specifically based on your remarks.

It would be our pleasure to have you stay with us again in the future or at any of our other brand locations.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brentwood, Tennessee
1 review
4 of 5 bubbles Reviewed July 29, 2012

Received excellent service. Have deluxe room which is spacious. Any request for service is handled immediately. Great pool. Adequate gym and laundry. Maid service is excellent. Well worth the money. Plenty of parking close to building.

  • Stayed July 2012, traveled solo
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank John Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Nashville - Brentwood, responded to this review, September 20, 2012
John - Thank you for your encouraging words about our hotel. The staff and I are so pleased to hear that your stay overall was enjoyable, and that you found your room to be so spacious. It is so rewarding to know that as a team, we are able to make guests feel like they are visiting a "home away from home".

Please visit us again soon. We look forward to accommodating you once more.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Memphis, Tennessee
1 review
4 of 5 bubbles Reviewed July 29, 2012

When me and my wife arrived, we were really nervous. It was an older property and we were really scared our room would be nasty based on the reviews....We were put in a nice room on the second floor by the manager, Amelia. She was really nice and organized. We were also treated like royalty by the some of the staff. Evelyn made our stay WONDERFUL. She was really nice and made us feel at home. Timothy was superb. He was really professional, went the extra mile, and very nice. The room was clean, and the kitchen was exactly what we needed. The only thing that was wrong was the pool. It was very murky and not clean. Besides that, our short stay was great. We will definitely stay here again just because how we were treated by the "Big Three"

  • Stayed July 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Matt K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Nashville - Brentwood, responded to this review, September 20, 2012
Matt - Thank you for posting such a positive review about your stay at our hotel. The staff and I are so pleased to hear the you and your wife had a nice getaway. I am sorry that our pool looked a little murkey. Our maintenance staff is looking into your remark so we can ensure that it does not look this way moving forward.

We hope you will choose to stay with us again. Having you stay with us once more would be a pleasure.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, Alabama
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed July 15, 2012

When I booked this place, I wasn't expecting a 5 star hotel... or even a 3 star. However, when we got to our room, it had not been cleaned from the previous guest... bed was unmade, trash on the counters, etc. I went to the office to complain and was given an eye roll and a huff - like I was making her day THAT much harder. We were given a new, "cleaner" room on the second floor. It was nice to not have to lug our suitcases up stairs since they have no elevator. However, the 2nd floor hallway smelled NASTY! We both gagged while walking down the hall. It smelled like wet dog meets dirty bathroom. The "clean" room had a comforter with cigarette burns (in a non-smoking room) and coffee stains on the sheets. We were less than thrilled about this place. Next time, we'll spend a little more and stay somewhere MUCH nicer.

Room Tip: Stay away if at all possible
See more room tips
  • Stayed July 2012, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Carly M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Nashville - Brentwood, responded to this review, September 20, 2012
Carly - Thank you for providing feedback on your stay at our hotel. Please know how sorry I am that your experience with us was not a great one. In regards to your remarks, I have met with our housekeeping staff to review our standards for cleanliness and the inspection process. As well, I have spoken with our guest services staff about professionalism and procedures.

We appreciate you taking the time to help us improve. It would be our pleasure to have you stay with us again to show you our redoubled efforts.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Brentwood hotels
0.1 mi away
Extended Stay America - Nashville - Brentwood - South
0.9 mi away
MainStay Suites Brentwood
MainStay Suites Brentwood
#14 of 20 in Brentwood
3.5 of 5 bubbles 172 reviews
0.1 mi away
Brentwood Suites Hotel
Brentwood Suites Hotel
#10 of 20 in Brentwood
4.0 of 5 bubbles 228 reviews
Show Prices
Show Prices
Show Prices
1.3 mi away
Baymont Inn & Suites Nashville/Brentwood
0.1 mi away
Hilton Brentwood/Nashville Suites
0.4 mi away
Hyatt Place Nashville/Brentwood
Show Prices
Show Prices
Show Prices

Been to Extended Stay America - Nashville - Brentwood? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Extended Stay America - Nashville - Brentwood

Property: Extended Stay America - Nashville - Brentwood
Address: 9025 East Church Street, Brentwood, TN 37027 (Formerly Studio Plus Deluxe Studios - Nashville - Brentwood)
Phone Number:
Location: United States > Tennessee > Brentwood
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #19 of 20 Hotels in Brentwood
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Nashville - Brentwood 2.5*
Number of rooms: 71
Official Description (provided by the hotel):
Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Extended Stay, Orbitz and Priceline so you can book your Extended Stay America - Nashville - Brentwood reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Studio Plus Brentwood

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing