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Traveler rating
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All reviews small bathroom sleeping area wet bar free breakfast would stay here again oatmeal great place to stay pull out sofa breakfast area staff was friendly minute drive great room hot breakfast bed was comfortable close to downtown clean hotel nashville
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Reviewed 5 weeks ago

My husband & I took our 4 boys to show at the state fair & stayed here because they had the suite with the pull out bed. The pool, breakfast, bar, and room were all great! Staying here again next year!

Date of stay: September 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank luskc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RT_GeneralManager, General Manager at Hyatt Place Nashville/Brentwood, responded to this reviewResponded 3 weeks ago

Thank you so much for your review! We are so happy you and your family enjoyed your stay - and we look forward to taking care of you next year!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 11, 2019

Best most responsive reception desk.
Central location to downtown Nashville, airport, Opryland, shopping, restaurants, and more.
Room not clean and very worn.
Adequate for Nashville visit with little time at hotel.

Date of stay: August 2019
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank BurgherGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RT_GeneralManager, General Manager at Hyatt Place Nashville/Brentwood, responded to this reviewResponded 3 weeks ago

Thank you for your review!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 9, 2019

It was a great place to stay and a great price, the room was very clean and the staff was very friendly, we were close to downtown Nashville and all the events , the breakfast was very nice and with plenty of items to chose from, we will be staying here again

Date of stay: September 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank TrailBlazer23986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RT_GeneralManager, General Manager at Hyatt Place Nashville/Brentwood, responded to this reviewResponded 3 weeks ago

Thank you for your review! Our staff sincerely appreciates you acknowledging their hard work - your satisfaction is our greatest award. We look forward to being of service to you in the future.

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Reviewed September 8, 2019

From the start, the staff had an attitude. The room air quality was so muggy i felt like i was sweating constantly. There were also bed bugs. In the morning, they ran out of coffee and the one of the staff members acted like an immature kid talking loud on the phone while i was trying to work in the lobby. He could’ve taken a phone call anywhere else and chose to have a very casual loud phone conversation right near me, like he wasn’t working or professional.

Date of stay: September 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank infoR7535KP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RT_GeneralManager, General Manager at Hyatt Place Nashville/Brentwood, responded to this reviewResponded 3 weeks ago

Thank you for taking the time to let us know about your stay. Please know your comments and issues have been addressed and we sincerely appreciate you bringing these concerns to our attention. Our goal is for each and every stay to be an enjoyable one for all of our Guests and it is apparent we failed you. I cannot apologize enough for this - if there is anything else I can do, please do not hesitate to reach out to me directly. Again, thank you for your candid feedback as it has allowed us the opportunity to improve our service.

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Reviewed September 4, 2019

This was a clean hotel with great amenities in a quiet location that was still convenient to dining and shopping. The room was large and clean, and the bed was quite comfortable. A great stopover spot. Great staff!

Date of stay: August 2019
    • Rooms
    • Cleanliness
    • Service
1  Thank 925royh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RT_GeneralManager, General Manager at Hyatt Place Nashville/Brentwood, responded to this reviewResponded 3 weeks ago

Thank you so much for your feedback!

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