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“Dingy, with indifferent staff”

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Hyatt Place Nashville/Brentwood
Ranked #5 of 20 Hotels in Brentwood
Certificate of Excellence
Nashville, TN
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Dingy, with indifferent staff”
2 of 5 bubbles Reviewed May 31, 2010

Not a nice place aesthetically or in terms of service. Air conditioning is very loud and service at breakfast is nonexistent. Exercise equipment did not work. Staff tends to stand around chatting with each other rather than serving guests.

Stayed May 2010, traveled as a couple
Helpful?
Thank tudorguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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513 reviews from our community

Traveler rating
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    85
    34
    14
See reviews for
183
102
28
143
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
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English first
deland florida
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 bubbles Reviewed May 29, 2010

My husband and I traveled to Nashville to attend a baseball tournament for our school. We stayed at this hotel because it was booked for us so we could be with the baseball team. I had read its reviews online before I left and was encouraged that it was a clean nice hotel. But when we arrived and got into our room I was so disgusted I didn't want to take my things out of the suitcase. This is a 2 star hotel at the most. Dirty, loud, no amenities to speak of. Maid knocked on our door at 8:30 one morning and then proceeded to open our door (thank god we had the slide lock in place) No breakfast except coffee, fruit. Please don't be fooled by the Hyatt name. This hotel was renovated into a Hyatt and it shows. I guess it is true that you get what you pay for.

  • Stayed May 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pickyDelandFlorida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis, Indiana
Level Contributor
6 reviews
4 hotel reviews
5 of 5 bubbles Reviewed May 27, 2010

This room/suite was very roomy and comfortable. It had beds in one section and a large couch with ottoman, desk, refrigerator/microwave in the other section. The only thing that was small was the bathroom with the tub and toilet, but I loved the room. It has a large flat screen TV that could be seen from both areas of the suite. Continental breakfast with the ability to purchase a hot breakfast if you wanted it. Shopping and eating across the street.

  • Stayed May 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TheMom78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Illinois
Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed May 13, 2010

Stayed 3 nights during a conference I attended in Nashville and the hotel was clean, well priced and in a great location. The rooms appear to be recently remodeled and there was plenty of space in the rooms, however the bathroom was extremely small - I'm talking tiny.

Other pluses: There are several places very close by to grab a bite to eat. Close to interstate. Friendly staff.

No complaints.

Stayed May 2010, traveled on business
Helpful?
Thank Off-2-seeTheWizard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winnipeg, MB
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed April 27, 2010

All I can say is WOW....The staff were absolutely unbelievable going the extra mile and anticipating our needs. The rooms were spacious (bathroom was a little small but how much time do you spend in there...lol). A few weights in the fitness centre would be nice.

If you need a place to stay in that area of Nashville take it-I'm in the cusotmer service industry, travel alot and the staff there were the best I have found anywhere in the world.

Stayed April 2010
Helpful?
Thank WinnipegFB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lexington, ky
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed January 4, 2010

Hotel seemed brand new. We had a two double bed room with a pullout sofa. Room was huge. We had three people and there was plenty of room for everybody. Six people could easily stay in the room with plenty of space to move around. Room had microwave, sink, coffee pot, and big flat screen tv. Nice free continental breakfast with the option to purchase eggs cooked to order. Hotel is right off I-65 and 10 minutes to downtown Nashville.

  • Stayed December 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lifeislove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
114 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed October 18, 2009

The setup of the room was fantastic and open concept. I really like the bed. The TV is in the perfect spot and is easy to adjust to either watch on the sectional couch or from the bed. The only complaint is that changing channels is a very slow and tedious process. Overall, I love this hotel. The staff is friendly, the room is great, the location is perfect.

  • Stayed September 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Desespoir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Nashville/Brentwood

Property: Hyatt Place Nashville/Brentwood
Address: 202 Summit View Drive, Brentwood, TN 37027 (Formerly "AmeriSuties")
Phone Number:
Location: United States > Tennessee > Brentwood
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Brentwood
#5 Romantic Hotel in Brentwood
#7 Family Hotel in Brentwood
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Nashville/Brentwood 3*
Number of rooms: 102
Reservation Options:
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Also Known As:
Hyatt Place Nashville/Brentwood Hotel Brentwood
Hyatt Place Brentwood
Hyatt Brentwood
Brentwood Hyatt

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