The kids and I were on a cross-country road trip and needed a place to stay outside of Memphis on our way up to Louisville. I booked this hotel and immediately called to let them know it was going to be a very late arrival, but I was going to be there so don't give away my room. They were very courteous and understanding on the phone (even upgraded me, huge plus for the kids). We arrived about 2 am and were greeted very pleasantly by the night clerk who quickly identified herself by name and let us know that she would be able to fulfill any requests we had up until 7 am when she left. We got to the room and it was a well kept efficiency. Plenty of room to spread out and relax (or crash from driving all day). The morning brought the biggest surprise of all. The famous free hot breakfast that we have come to expect from the Hampton was the best ever. Ample staff assisted guests, cleaned up, and chatted with guests all morning. The food was cleanly displayed and always fresh. I made several trips down from the room over the course of the morning (the kids wanted to watch cartoons) and there was never a time that there wasn't someone there to help if needed. Huge thank you to the staff, as this made the morning flow very well.
The grounds and approach to the building were well kept and felt secure. They even had a night guard making his rounds in the parking lot when we arrived at 2 am.
Very nice property to recharge the batteries and finish our trip!
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- Also Known As:
- Hampton Inn And Suites Memphis - Wolfchase Galleria Hotel Bartlett
- Hampton Inn Bartlett
- Bartlett Hampton Inn