I visited your hotel on 01/09/13 for business in town. I arrived at around 8pm and requested information about room availability. I was informed that the hotel was almost full and that the only rooms that were available are suites. I accepted this and booked the room. I was put into room 260, the last room on the second floor. I am assuming that this hotel has roughly 260 or less rooms. I parked in the parking lot behind the hotel. I then went to dinner and counted the all of the cars in both parking lots. There was a total of 15 cars and two semi's. I returned from dinner and then went out to collect something from my car at around 12 midnight. I recounted the cars in the parking lots since I would assume that by this time, all hotel guests would be in house by this time. There was 17 cars and 2 semi's. There is no way the hotel was full, even if every car was full and each person had their own room. Your staff completes a disservice to customers by being dishonest and scamming them into higher priced rooms. I stay in a hotel 3 to 4 nights a week and know the expectations of the hotel business. I am in the customer service field and this experience was not favorable for your company.
- Official Description (provided by the hotel):
- We have remodeled our Hotel as of 2013. We now have free internet and HBO. We also have a new pool and hot tub. We do have a new meeting room with occupancy of 50 guest. There are lots of restaurants near our hotel and a short drive to Walmart and our mall also movie theaters. ... more less
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- Also Known As:
- Days Inn Yankton Hotel Yankton