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Ramkota Hotel & Watertown Event Center
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Reviews (124)
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111 - 116 of 124 reviews
Reviewed August 7, 2012

Overall the hotel presents itself well. Perhaps a little more attention to landscaping.
The front desk staff was courteous and helpful.
The room was nicely modernized and clean. Two negative things about the room. One is the poor wi-fi service. The other is the windows. I had a room where the windows faced the parking lot. They seemed kind of thin.
The restaurant was nice and the service and food we're good.

  • Stayed: August 2012
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Thank Brian T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
42039wtn, General Manager at Ramkota Hotel & Watertown Event Center, responded to this reviewResponded August 9, 2012

Thank you so much for taking the time to review your stay at our hotel.

I wanted to let you know we have just recently completed an upgrade to the wi-fi system, I am hoping this was an isolated incident because we have not had complaints. We do also have a 24-hour support service available. I will make a phone call and have them check everything out.

Also, we are continuing work on our window replacement project. We have another set of rooms slated for September / October. We work very hard to continue reinvesting in the property.

We hope you enjoyed your stay and will visit again the next time your travels bring you to Watertown! We know there are many lodging choices and we appreciate your loyalty to Best Western.

Have a great summer,
Deb Stanley
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 30, 2012

We have stayed at this hotel on several occasions over the past few years, and the staff is always very friendly. We are made to feel welcome and appreciated for staying there. Kudos on their top-notch example of hospitality!

  • Stayed: July 2012, traveled with family
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Thank AngusRapidCity_SD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
42039wtn, General Manager at Ramkota Hotel & Watertown Event Center, responded to this reviewResponded August 2, 2012

Thank you so much for the wonderful response, we truly enjoy hearing from our guests, not only when we are doing something right, but also when things may not have gone as expected.

We are so glad you enjoyed your stay and look forward to seeing you again the next time your travels bring you back to Watertown! Have a great remainder of the summer!

Deb Stanley
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 10, 2012

This hotel was comfortable, and the decor was appealing. The staff was helpful, courteous, and pleasant. The cleanliness could be improved. The common areas were fine. The rooms needed some extra care with dusting, etc. I would still recommend this hotel, and I would stay there again.

Room Tip: The area is quiet, so most rooms would be good. We prefer first floor.
  • Stayed: July 2012, traveled as a couple
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Thank Doodles731
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 11, 2012

Thank you so much for the response regarding your stay with us at the Best Western Ramkota Hotel of Watertown. We appreciate hearing from our customers and we hope you are enjoying your summer. We would encourage you to come back for a visit anytime, there is a lot happening here yet this summer with the 'Wing Thing and BBQ Thing' on Lake Kampeska on July 20 and 21 and also the annual Redlin Concert Event on Saturday, August 4th featuring Dennis DeYoung and the Music of Styx!

We hope to see you again soon!
Deb Stanley
General Manager

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Reviewed June 15, 2012

What an amazing hotel! The decor was gorgeous. The rooms were clean and the staff was amazing. The rooms were very spacious and the internet connection was excellent. Don't forget to visit the Terry Redlin Museum. It is completely free and very relaxing.

  • Stayed: May 2012, traveled on business
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Thank Barb T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
42039wtn, General Manager at Ramkota Hotel & Watertown Event Center, responded to this reviewResponded June 18, 2012

Thank you so much for your very kind response - we are so glad you enjoyed your stay and look forward to seeing you again - remember there are many things to see and do in Watertown including our Bramble Park Zoo - which is celebrating it's 100th Birthday, the Mellette House and our wonderful Uptown Watertown which offers some great historical options and some fun shopping!

See you again soon!
Deb Stanley
General Manager

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Reviewed March 3, 2012

The Good: Solid Restaurant + Nice Meeting Rooms attached, nice pool and workout rooms.
The Bad: The decor in the rooms is outdated, the internet is spotty and the fixtures in the rooms are very cheap.

I have stayed at the Ramkota about 12 times over the course of 3 years. The staff are good, the facilites are very good but the rooms are barely average.

The overall facility is nice and roomy with atriums, color and live plants. The enclosed nature of the place with a good restaurant in the complex is very helpful since it gets darn cold in SD. The staff is good but not energetic on the whole. The pool and workout area are all that you could ask for in a mid-range hotel. The meeting rooms are excellent for the price and the area. Everything I have mentioned so far is better than what you would expect from the price point and area.

The problems are the actual guest rooms. In short they all needed to be remodeled a few years ago. The are a little shabby and threadbare. Internet service is hit and miss depending on the room. This last point is especially important since cell service is iffy in Watertown. All this said I only once have I had to ask for a new room.

  • Stayed: June 2011, traveled on business
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Thank RoadLessTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
42039wtn, General Manager at Ramkota Hotel & Watertown Event Center, responded to this reviewResponded March 7, 2012

We want to thank you for submitting a review for our property after your recent stay. We truly appreciate hearing directly from our guests.

I wanted to address your comments about the guestrooms and the improvements we have made and those that are still coming - we have replaced all of the beds in the hotel to the new high profile, pillow top beds with new pillows, blankets, coverlets and throws and will soon be triple-sheeting the beds. We have replaced all of the seating in the rooms other than the sofa-beds in our kings, refinished our guest bathrooms with lovely granite vanities and lighting and the flat panel TV's will be arriving soon.

Our company believes in reinvesting in our hotel so that your experience is comfortable and relaxing. Some of the improvements are not glamorous such as the window replacement we are doing now, but it is still vital for the hotel. We also are upgrading the wifi system and adding a few more hubs for better signal strength.

Again, thank you for your comments, we continually strive to be better. We thank you for your business and hope you will continue to visit when you are in Watertown.

Deb Stanley, General Manager
BEST WESTERN Ramkota Hotel - Watertown

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