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“Bad ending to a BEAUTIFUL vacation” 2 of 5 bubbles
Review of BEST WESTERN Plains Motel

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BEST WESTERN Plains Motel
Ranked #2 of 11 Hotels in Wall
Certificate of Excellence
Osmond, Nebraska
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Bad ending to a BEAUTIFUL vacation”
2 of 5 bubbles Reviewed July 4, 2011

My family ended our South Dakota vacation in Wall, SD. We checked in to our hotel (which had been paid in full prior to our arrival through SD Vacations) When we arrived all seemed to go well until I realized that there would be no receipt of our stay and they preauthorized a charge of $106.77 on my debit card. Our trip was planned perfectly, right down to our financial budget. There was no talk of preauthorizing $106.77. I was told that they just took the information in case there were extra charges incurred while we stayed. When I questioned the fact that they preauthorized the charge, the staff became flustered and didn't know what to do. They brought in a Manager, whose Customer Service skills were poor at best. She was rude and actually yelled at me because I questioned why the charge in addition to the fact there would be no receipt to show there were no extra charges. We will never go back to this hotel. We always use Bestwestern, in fact we stayed at a Bestwestern in Hot Springs, SD at the beginning of our trip. They were great but this place was dirty and the staff was beyond rude.

Room Tip: No room is worth a short in your budget.
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  • Stayed June 2011, traveled with family
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Fab42011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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550 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (70)
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Wisconsin
Level Contributor
49 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 bubbles Reviewed June 27, 2011

This is an old style motel. That said, the other choices in Wall are probably not as good and it was clean. I didn't trust walking around in bare feet on the carpet but the rest of the room and bath were clean. Breakfast was okay but not great and very crowded. Next time I would just get on the road and find something to eat. The location is very convenient to the Badlands which is why we stayed there.

  • Stayed June 2011, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Bubbletone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marion, iowa
1 review
5 of 5 bubbles Reviewed June 19, 2011

We stayed here on our way to the Black Hills. Nice location off of the Badlands.
Very clean and well kept. Take advantage of the two pools, inside/out and the exercise room. You can have a good breakfast too before you hit the road. The staff is nice and knowledgable about the surrounding areas and gave great suggestions for the our plans the next day.

  • Stayed June 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ShoeHigh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alpena, Michigan
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed June 12, 2011

We would stay again. Room was clean, spacious, quiet, had comfortable beds. The pool was enjoyable.

Stayed June 2011, traveled with family
Helpful?
Thank Alpena-JD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haines City, Florida
1 review
1 of 5 bubbles Reviewed November 16, 2010

If you enjoy taking a shower complete with intermittent scalding, while all the water (and other stuff) backs up in the tub around your feet and ankles -- this is your paradise.
It was older, dirtier and more dysfunctional than any Best Western I have stayed in. I cant imagine any of the other motels around could be worse - and they are much cheaper.
Don't be fooled by the Best Western name- it should be taken away.

  • Stayed November 2010, traveled with friends
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank coasttocoast1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Connecticut
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed October 19, 2010

The title says it all. It's a Motel. The room was spacious, beds were comfortable and the place was spotless. No frills nothing fancy but fine. There's nothing better in the area. Typical continental breakfast.

  • Stayed October 2010, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank GK12650
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iowa
Level Contributor
65 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed September 11, 2010

Stayed for 1 night, and wasn't impressed. Didn't sleep well because of some neighboring unhappy children. Room was awkwardly arranged but bed was fine, and breakfast was cereal, toast, English muffins, hard boiled eggs, and biscuits and gravy. Pool and breakfast was in a separate building from the hotel.

  • Stayed September 2010, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ashley21dawn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Plains Motel

Property: BEST WESTERN Plains Motel
Address: 712 Glenn St., PO Box 393, Wall, SD 57790
Phone Number:
Location: United States > South Dakota > Wall
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
#2 Business Hotel in Wall
#4 Romantic Hotel in Wall
#4 Family Hotel in Wall
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Plains Motel 2.5*
Number of rooms: 74
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Also Known As:
Best Western Plains Hotel Wall
Best Western Wall
Wall Best Western

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