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“Very nice hotel”

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Holiday Inn Express Hotel & Suites
Ranked #3 of 4 Hotels in Sturgis
Certificate of Excellence
Iowa
Level 6 Contributor
134 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
“Very nice hotel”
Reviewed February 23, 2013

Very nice hotel. Nice staff. Breakfast was a little less than what I expected however. Price was kind of high as well, but I have come to expect Holiday Inn Expresses to be a little higher than their competetors. It's definitely the nicest hotel in Sturgis and I would stay there again if I was ever out that way again.

Room Tip: Best place to choose in Sturgis. Most definitely the newest!
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  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank primalclaws1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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169 reviews from our community

Traveler rating
    88
    52
    20
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    2
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Milford
Level 1 Contributor
2 reviews
Reviewed January 23, 2013

My wife and I stayed at the Holiday Inn and it was the best ever. We have told a lot of people about the stay. It was very clean the room was very nice. The food was very,very good.The location is in a a very nice area, easy to get to and from. Close to events. We are looking forward to going back this year 2013.

  • Stayed August 2012, traveled as a couple
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Helpful?
Thank Ron M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheyenne, Wyoming
Level 6 Contributor
177 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed November 25, 2012

My family stayed here for two nights during Thanksgiving weekend. We had a suite because with a teenager and a 9 year old, we needed the extra room. Wow, did we get a lot of room! I cannot believe how big these rooms are! There could have been a little more light in the rooms, but overall we were happy with it. I didn't care for the scent of the soap, so you may want to bring your own. Otherwise things were really good. My kids loved the pool. The slide was so much fun. I enjoyed watching them have a good time. It was great to have a hot breakfast in the morning as well. The staff was great and was so accomodating. The location was really good, close to Dairy Queen. :) If you are going to stay in Sturgis, this is the place to stay.

  • Stayed November 2012, traveled with family
    • Value
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Helpful?
1 Thank KarenD506
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
northern arizona
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed November 17, 2012

I would like to thank the entire staff of this hotel for their consistant professionalism and compassion. I ended up staying here for 7 nights, 6 of which were unplanned. The front desk staff was helpful and kind during a very difficult time in my life. They even offered a special rate for me and considering the expense i was incurring for a variety of things this was a welcome and much appreciated surprise. The cleaning staff kept the room impeccable and refreshed everyday, one staff member (i wish i knew your name i believe it was wed the 7th) came to clean my room and i was a sad wreck and her kind words for me made an impact. On a lighter note, the rooms are super clean, safe and the breakfast and coffee all day is much appreciated!

Room Tip: Splurge and get the room w the tub
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  • Stayed November 2012, traveled solo
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Jennifer N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Level 6 Contributor
332 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 342 helpful votes
Reviewed October 17, 2012

Clean room and hotel as expected with Holiday Inn Express, however bed had a plastic covering between the mattress and sheets that made it noisy when wife or I would turn in bed at night. The wall A/C unit was also noisy as it turned on & off. Breakfast was adequate. Be careful when choosing a room since hotel is located directly next to railroad tracks!

  • Stayed September 2012, traveled as a couple
    • Value
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    • Sleep Quality
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Helpful?
Thank Legamania
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review, October 30, 2012
Dear Legamania,

Thank you for taking the time to write a review about your recent stay with us. I am pleased that you have noticed the cleanliness of our room. Our hotel is very proud of it's cleanliness, level of service and quality of it's product. Most importantly, I would like to apologize for any inconvenience because of the bed. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences.

We hope to have another chance of hosting you should your travels bring you back to Sturgis.

Sincerely,

Janice A
Case Manager
IHG Care
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plainfield, Illinois
Level 5 Contributor
50 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 13, 2012

Stayed 1 night for the "Couple Out" package. It was a treat for my wife she knew we were staying there but did't know I booked a room with a whirlpool and a bottle of wine. Well worth the $99 rate. Jen was great holding our room until I could give her a CC to hold the room. The room was huge and very clean. Breakfast was good and fresh. Would stay there again.

  • Stayed October 2012, traveled as a couple
    • Value
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Helpful?
Thank Mike H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Level 6 Contributor
250 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed October 13, 2012

We checked in and got a small room on the ground floor right by the breakfast area. As I went to the windows a train went by. I went to the clerk to ask about an alternate room and she said that the trains only go by twice a day so another one wouldn't be by until the following day. She was right.

However, she said that due to our frequent guest status we would get upgraded and we were sent to the fourth floor to a very large room with a sitting area. It was a very nice room and very quiet. No trains went by the entire time we were there, after the first one.

Our room was a double suite, with a small wet bar, small fridge, and a table w/2 chairs. Our room was very clean, had plenty of towels, a flat screen TV, and free WiFi.

The included breakfast was good and the reception staff very friendly and good to work with. The hotel has a little gift shop with a lot of postcards and local souvenirs and DVD movie rentals are available for the rooms.

Room Tip: Get an upper room, if possible as the hotel is by some businesses that may have early morning delive...
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  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mdfloyd322
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites

Property: Holiday Inn Express Hotel & Suites
Address: 2721 Lazelle St, Sturgis, SD 57785-2934
Phone Number:
Location: United States > South Dakota > Sturgis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Sturgis
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites 2.5*
Number of rooms: 84
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel & Suites Sturgis, South Dakota. Enjoy a comfortable stay at the new Holiday Inn Express Hotel in Sturgis, South Dakota, conveniently located near Bear Butte State Park, Spearfish Canyon and the historic town of Deadwood, South Dakota. Travelers looking for lodging in western South Dakota will enjoy a stay at our Sturgis hotel with its easy access to area attractions, including Mount Rushmore, the Mammoth site, Crazy Horse Memorial & the South Dakota Air and Space Museum. Your family can also enjoy exploring the many natural caverns that dot the terrain, including Wonderland Cave Natural Park, the Black Hills Caverns and Crystal Cave Park, each within 25 miles of our hotel. A stay at our choice hotel in Sturgis, South Dakota gives you quick access to area businesses including Jameson International, EKConnection and the Coke Bottling Center, along with access to the brand new Convention Center and its premiere meeting facilities. Also, take advantage of our convenient, free shuttle into downtown Sturgis, Deadwood or to the Rapid City Regional Airport. During your stay at our hotel, enjoy all the amazing amenities we have to offer, including a game room, fitness center & heated, indoor pool with a Jacuzzi and water slide. Also, enjoy the free hot breakfast in the morning, which features our signature cinnamon rolls. Check out our great Sturgis hotel room deals to start planning your trip today. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites
Holiday Inn Express Hotel Sturgis
Sturgis Holiday Inn
Holiday Inn Express Sturgis

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