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“Nice Hotel” 4 of 5 bubbles
Review of Sheraton Sioux Falls & Convention Center

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Sheraton Sioux Falls & Convention Center
Ranked #23 of 52 Hotels in Sioux Falls
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Nice Hotel”
4 of 5 bubbles Reviewed August 26, 2014

We were recently there with a large group of people and found the hotel to be very nice. The beds were comfortable and the rooms were well appointed. It would have been nice if the rooms had mini refrigerators. It would have also been nice if they had served breakfast with the room. They were having trouble with their key locks and we had to get three different replacements. The last one worked just fine.

  • Stayed August 2014, traveled with friends
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Colleen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen M, General Manager at Sheraton Sioux Falls & Convention Center, responded to this review, August 29, 2014
Dear Colleen L,
Thank you for taking time to share feedback on your recent stay. I am happy to hear that you enjoyed the newly renovated rooms and I’m sorry for the issues you encountered regarding the room keys. If you stay with us in the future, please keep in mind that we have a small inventory of refrigerators and microwaves available upon request. We look forward to welcoming you back!
Sincerely,
Karen Masterson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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375 reviews from our community

Traveler rating
    113
    131
    76
    32
    23
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Phoenix
Level Contributor
88 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed August 21, 2014

This hotel had good bedding, that is about the only good thing I can say about it. Staff was less than helpful, and seemed put out by our questions. This was true of several people working the check-in desk. The food was substandard, and not what was described on the menu. The road construction was not the hotel's problem, but really made it hard to get in and out of the hotel.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Marian F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen M, General Manager at Sheraton Sioux Falls & Convention Center, responded to this review, August 29, 2014
Dear Marian F,
Thank you for sharing feedback on your recent stay. I am sorry we did not provide you with a great stay as our number one goal is complete guest satisfaction. With that said, I will be sharing your review with my management team. Thank you again for your comments.
Sincerely,
Karen Masterson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portsmouth, New Hampshire
Level Contributor
281 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
4 of 5 bubbles Reviewed August 20, 2014

This is a nice hotel with good dining, bar and gym. We stayed one night and found it to be very quiet (ask for the executive wing) and the staff to be pleasant and helpful. I would recommend this place to anyone who wants a clean environment and some good amenities. Just beware, as others have remarked, that the road is under construction and not marked well so we drove down the actual construction road by mistake -- good thing there was no equipment there at the time. It needs to be marked to let guests know exactly where to go. The buffet breakfast is well priced and quite good.

Room Tip: Ask for the executive/business wing
See more room tips
  • Stayed August 2014, traveled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 2dtrav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Langdon, North Dakota
1 review
5 of 5 bubbles Reviewed August 19, 2014 via mobile

Very nice hotel.Rooms are very good. This is right next to the arena The only problem we encountered is all the road construction going on. Even the parking lot is under construction. It is pretty hard to even get in and out of the place. Overall though, I would recommend this hotel to others.

Stayed August 2014, traveled with friends
Helpful?
Thank Joe J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen M, General Manager at Sheraton Sioux Falls & Convention Center, responded to this review, August 25, 2014
Dear Joe J,
Thank you for sharing your feedback. I am happy to hear that you enjoyed your stay (with the exception of road construction). Thank you for the recommendation as well. We look forward to welcoming you back to Sioux Falls!
Sincerely,
Karen Masterson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nice, France
Level Contributor
48 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed August 18, 2014

good and clean hotel ,not very far from the Falls and city center , perfect for our 1 night stay driving from Milwaukee to Rapid City , rooms and bedding good , breakfast was good , bathroom ok also , nothing negative to say about our stay , would come back here if our trip takes us here

  • Stayed August 2014, traveled with friends
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank gemo5566
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marshfield, Wisconsin, United States
Level Contributor
297 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
4 of 5 bubbles Reviewed August 17, 2014

We enjoyed our stay here at the Sheraton Sioux Falls. Beautiful, spacious, clean rooms. Friendly staff, including Chris at the front desk, who did an excellent job for us at check-in. It was a little challenging to maneuver the parking lot with the construction, but that is short term--looks like the convention center is going to be great. We have no complaints about our stay at this lovely property.

  • Stayed August 2014, traveled as a couple
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Judy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen M, General Manager at Sheraton Sioux Falls & Convention Center, responded to this review, August 25, 2014
Dear Judy C,

Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,

Karen Masterson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ljubljana, Slovenia
Level Contributor
483 reviews
113 hotel reviews
common_n_hotel_reviews_1bd8 157 helpful votes
3 of 5 bubbles Reviewed August 15, 2014

Staff at the reception was not very friendly, hotel is huge (too big for my taste), wifi is not free of charge (even for platinum members!), rooms are nice, swimming pool and fitness centre is ok, club room on the higher floor is really nice.

  • Stayed August 2014, traveled with family
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Ales11_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Sioux Falls & Convention Center

Property: Sheraton Sioux Falls & Convention Center
Address: 1211 N West Ave, Sioux Falls, SD 57104-1334
Phone Number:
Location: United States > South Dakota > Sioux Falls
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#20 Business Hotel in Sioux Falls
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Sioux Falls & Convention Center 3.5*
Number of rooms: 243
Official Description (provided by the hotel):
Connected to the Sioux Falls Convention Center, Denny Sanford Premier Center and Sioux Falls Arena by indoor walkway, our hotel in Sioux Falls provides a convenient location for easy access to the best Sioux Falls has to offer. With complimentary shuttle service to and from the Sioux Falls Regional Airport, and a variety of Fortune 500 companies nearby including Wells Fargo, Citi Bank, and Great Western Bank, our Sioux Falls hotel makes exploring South Dakota easy and exciting. After completing a $6.5 million renovation, our redesigned guest rooms provide you with all the comforts you need. All rooms and suites are equipped with our signature Sheraton Sweet Sleeper™ Bed, High Speed Internet Access, and much more. Our Sheraton Club Rooms provide exclusive access to our Sheraton Club Lounge, an upscale space to gather and enjoy complimentary breakfast, evening hors d’oeuvres, wireless High Speed Internet Access and more. Relax in our indoor heated pool and spa or join us in Water's Edge Lounge or Falling Waters Grille for classic bistro cuisine and cocktails. Our downtown Sioux Falls hotel is the ideal venue for your next corporate meeting, wedding or any special event. With our connection to the Sioux Falls Convention Center, featuring 97,400 square feet of modern event space, events are our specialty. Our attentive and experienced staff is here to help you every step of the way and ensure that your event is successful and unforgettable. ... more   less 
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Also Known As:
Sheraton Sioux Falls Hotel Sioux Falls
Sheraton Sioux Falls Hotel And Conference Center
Sheraton Hotel Sioux Falls
Sioux Falls Sheraton

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