We stayed here two nights during our cross-country drive since Sioux Falls was a convenient place to take a break. Check in was fine--no crowds, quick, efficient. Because we're Starwood Platinum members, we were given a room on a Club level floor, which gave us access to the Club Room for breakfast and afternoon hors d'oeuvres. The hotel is undergoing a major renovation, which had already occurred on our floor. Our room was lovely, beautifully appointed with all the usual amenities.
As others have noted, the physical setup of the hotel (the rooms facing a central 6-story atrium with the restaurant/bar on the ground floor) is not conducive to a quiet stay. On our first night, loud voices from the bar area continued well past midnight. I noticed a sign at the front desk the second day which indicated a noise curfew at 11:00 p.m. It must have worked; there was very little loud noise outside the room after 10:00 or so.
Now to the downside: We arrived for breakfast with well over a half hour left in the posted time to find almost nothing available--one cereal container was empty and one had perhaps one serving of cornflakes, one danish, two yogurts, and empty containers which had once held bread, fruit, orange juice, etc. (There was, however, plenty of oatmeal--apparently not a favorite when the outside temp is in the upper 80s.). It was obvious that no one had checked on the room for a long time. My husband went down to the front desk to bring the situation to their attention; and, to their credit, he was given vouchers for us to have breakfast in the restaurant, where our server couldn't have been lovlier.
That afternoon, after we had been out sightseeing and returned to the hotel, we discovered that our keys no longer worked.. Nor did those of our friends. Back to the front desk, but this time the courteous staff must have been on break. No apology about our having been inconvenienced; no explanation as to why this might have happened; and, most importantly, no asking for any identification or even our names before she re-keyed our cards. Yikes! I know we weren't in a big city, but what a potential for misuse.
- Official Description (provided by the hotel):
- Connected to the Sioux Falls Convention Center, Denny Sanford Premier Center and Sioux Falls Arena by indoor walkway, our hotel in Sioux Falls provides a convenient location for easy access to the best Sioux Falls has to offer. With complimentary shuttle service to and from the Sioux Falls Regional Airport, and a variety of Fortune 500 companies nearby including Wells Fargo, Citi Bank, and Great Western Bank, our Sioux Falls hotel makes exploring South Dakota easy and exciting. After completing a $6.5 million renovation, our redesigned guest rooms provide you with all the comforts you need. All rooms and suites are equipped with our signature Sheraton Sweet Sleeper™ Bed, High Speed Internet Access, and much more. Our Sheraton Club Rooms provide exclusive access to our Sheraton Club Lounge, an upscale space to gather and enjoy complimentary breakfast, evening hors d’oeuvres, wireless High Speed Internet Access and more. Relax in our indoor heated pool and spa or join us in Water's Edge Lounge or Falling Waters Grille for classic bistro cuisine and cocktails. Our downtown Sioux Falls hotel is the ideal venue for your next corporate meeting, wedding or any special event. With our connection to the Sioux Falls Convention Center, featuring 97,400 square feet of modern event space, events are our specialty. Our attentive and experienced staff is here to help you every step of the way and ensure that your event is successful and unforgettable. ... more less
- Reservation Options:
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- Also Known As:
- Sheraton Sioux Falls Hotel And Conference Center
- Sheraton Sioux Falls Hotel Sioux Falls
- Sheraton Hotel Sioux Falls
- Sioux Falls Sheraton