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“A little dated but very quiet and "nice"” 4 of 5 stars
Review of Sheraton Sioux Falls & Convention Center

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Sheraton Sioux Falls & Convention Center
Ranked #24 of 52 Hotels in Sioux Falls
DENVER,CO
Level Contributor
57 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“A little dated but very quiet and "nice"”
4 of 5 stars Reviewed October 4, 2012

Spent just one night using 4000 Starwood pts. Nice hotel attached to the convention center. Had our two small schnauzers with us and was no pet fee. Room was clean and sufficient but VERY quiet and large! No outside noise whatsoever from the 2nd floor even near the elevator!
Hotel breakfast was reasonable. Hate spending money on room service so just had hubby go downstairs and bring it back up.
Will definitely stay here again when passing through the Sioux Falls area.

Note to hotel: "Dog pots" would be nice to have near the surrounding areas of the hotel.

Room Tip: Always call ahead when traveling with dogs so there are no surprises. Even if you know there isn...
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank GWENCO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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342 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Level Contributor
445 reviews
160 hotel reviews
common_n_hotel_reviews_1bd8 482 helpful votes
3 of 5 stars Reviewed September 12, 2012

Hotel is right next door to Pheasants stadium and the convention center. It has nice open courtyard effect. Nice comfortable room. (Carpet needed replaced thought - several stains).Slept ok til the morning when guests were departing rooms and could hear the doors shutting. Not very soundproof for that.

Front desk needs more personnel at all hours. In hte evening (7-ish) the one person manning it was completely overwhelmed with guests and phone calls. And in the monring, my airport shuttle departed a little late because the 1 person manning the desk was supposed to be the shuttle driver. Hire more staff.

  • Stayed September 2012, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank hatlad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed September 8, 2012

Both phones in our room didn't work. Our tv didn't even have a remote. Wifi wasn't included. Room was dirty. Wall paper is peeling off the walls. The shower wall is cracked. Staff was rude. I was really surprised I thought the sheraton was a fairly nice hotel.

  • Stayed September 2012
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
2 Thank laurelnjared
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen M, General Manager at Sheraton Sioux Falls & Convention Center, responded to this review, September 24, 2012
I apologize for the missing remote control and the telephones not working properly. Also, for the lack of service provided.

If you would like to contact me to provide a little more information, I would appreciate speaking with you.

I hope you will consider staying with us in the future.

Karen Masterson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Sioux Falls hotels

Madison
Level Contributor
222 reviews
183 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
4 of 5 stars Reviewed September 1, 2012

Recent trip to Sioux Falls brought me here again. Stayed for one night. Still nice, and clean.

Stayed in the executive section. Newer section of the hotel.

Their printers in the work areas did not work again, just like the last time I was there...like 5 months or so ago. Maybe they should get new printers or something. Went to front desk, they let me use their computers there.

Food was pretty good. Ate at the restaurant in the main floor for breakfast.

Internet was pretty good too.

Room Tip: Try to stay in the executive section
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  • Stayed August 2012, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank ClickTheGeek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Always on Vacation
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed August 30, 2012

Nicely redone rooms and lobby area. Bathrooms were still outdated and need some attention, but everything else including window coverings and linens was real nice. My only complaints are some common area noise at night (from the bar) and double beds. Next time I will make sure to get queens or a king and a pull out.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Westhawk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bronson, Michigan
Level Contributor
55 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed August 27, 2012

My husband and I stayed at the Sheraton 2 nights last summer while vacationing in SD. This time we traveled with another couple and only stayed one night. Once again, our stay was wonderful! No complaints about the room (size, cleanliness, features, etc) or its location. I did, however, put in a request when booking the rooms that they be located no lower than the 4th floor, and my request was honored! Yes, the noise from the bar at the bottom of the atrium does waft upward, but we were all so exhausted from a 12-hour drive that we were out fairly quickly. That, and I did stick the couch pillows in front of the door, just for good measure. For the money, I simply don't think you can get a better stay in Sioux Falls. Perhaps there is a room (or rooms) that need some slight repairs (just going by pictures posted by other reviewers), but all the rooms I've had experience with were in very good shape. As I said before, we'll stay here again if in the Sioux Falls area!

Room Tip: Ask for 4th floor or higher.
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank epica101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed August 16, 2012

Most rooms are off of the large and impressive main room in which the restaurant and bar are located. From the 3rd floor, the intoxicated patrons were so loud we could not sleep. The archaic televisions receive a whopping 45 channels, which would be ok if we could stream tv shows from the internet, but get this-- a 3 star hotel IN THIS CENTURY charges $2 an hour for internet access!!! No emails, wifi for smartphones, NOTHING. The business center offers very limited computer with very limited browsers (incapable of uploading jpegs) for free. The pool and exercise rooms were nice; the pool however, is too shadow for laps, but is perfect for children. My anniversary evening was spent calling other hotels for a room and when finding none, stuffing sheets and towels in the crack of the doors and suffering through infomercials to drown out the raucous laughing and shouting from downstairs. When I called guest services, I was interrupted before completing my request and was told the bartender would ask the people to quiet down (no change however). The wallpaper was peeling off, the vents were covered with dust, rust covered the fire sprinklers, and a shrill whistling accompanied the air conditioner, which caused us to have to sleep with it off. DO NOT WASTE YOUR MONEY ON THIS FRUSTRATING ESTABLISHMENT. I couldn't give this place half a star.

  • Stayed August 2012
    • 1 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
2 Thank n8nkt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen M, General Manager at Sheraton Sioux Falls & Convention Center, responded to this review, September 24, 2012
It is the philosophy of our hotel to exceed our guest expectation and we failed to accomplish this for you. I sincerely apologize for the lack of attention to detail our hotel demonstrated during your stay. We are taking steps to ensure these housekeeping and engineering details are not over looked during our daily room inspections. We do have rooms located in a quiet area including our executive addition and atrium wings

Our hotel is also continuing our $6 million dollar renovation that includes guest rooms.

Thank you for staying with us. I hope you will consider staying with us in the future.

Karen Masterson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Sioux Falls & Convention Center

Property: Sheraton Sioux Falls & Convention Center
Address: 1211 North West Ave, Sioux Falls, SD 57104
Phone Number:
Location: United States > South Dakota > Sioux Falls
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#20 Business Hotel in Sioux Falls
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Sioux Falls & Convention Center 3.5*
Number of rooms: 243
Official Description (provided by the hotel):
Connected to the Sioux Falls Convention Center, Denny Sanford Premier Center and Sioux Falls Arena by indoor walkway, our hotel in Sioux Falls provides a convenient location for easy access to the best Sioux Falls has to offer. With complimentary shuttle service to and from the Sioux Falls Regional Airport, and a variety of Fortune 500 companies nearby including Wells Fargo, Citi Bank, and Great Western Bank, our Sioux Falls hotel makes exploring South Dakota easy and exciting. After completing a $6.5 million renovation, our redesigned guest rooms provide you with all the comforts you need. All rooms and suites are equipped with our signature Sheraton Sweet Sleeper™ Bed, High Speed Internet Access, and much more. Our Sheraton Club Rooms provide exclusive access to our Sheraton Club Lounge, an upscale space to gather and enjoy complimentary breakfast, evening hors d’oeuvres, wireless High Speed Internet Access and more. Relax in our indoor heated pool and spa or join us in Water's Edge Lounge or Falling Waters Grille for classic bistro cuisine and cocktails. Our downtown Sioux Falls hotel is the ideal venue for your next corporate meeting, wedding or any special event. With our connection to the Sioux Falls Convention Center, featuring 97,400 square feet of modern event space, events are our specialty. Our attentive and experienced staff is here to help you every step of the way and ensure that your event is successful and unforgettable. ... more   less 
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Also Known As:
Sheraton Sioux Falls Hotel Sioux Falls
Sheraton Sioux Falls Hotel And Conference Center
Sheraton Hotel Sioux Falls
Sioux Falls Sheraton

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