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“Unexpected Hospitality”

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Sheraton Sioux Falls & Convention Center
Ranked #29 of 53 Hotels in Sioux Falls
Philadelphia, Pennsylvania
Level 4 Contributor
29 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Unexpected Hospitality”
Reviewed August 4, 2011

We stopped at this hotel while driving cross-country, on our way to the Black Hills and Yellowstone and were very pleasantly surprised by the wonderful hospitality of the staff, particularly the desk clerk who checked us it, the size and cleanliness of the rooms, the hotel amenities, and the overall presentation of the lobby, the restaurant, and the common facilities.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank ShoshTrvls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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419 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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The Carolinas
Level 5 Contributor
52 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed August 3, 2011

The first part of our trip the AC wasn't working, and it took them until the next day to fix it. On our return trip they assured us the AC was fixed, unfortunately it broke the next day again. one of the rooms bathrooms had not been thoroughly cleaned in a long time - mold and mildew buildup in the shower. Humidity in the rooms left clothing, bedding,shoes, and carpet wet and sticky. No complimentary breakfast,no complementary happy hour. Embassy Suites is cheaper, nicer, and comes with breakfast and happy hour.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank wjs082061
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Sioux Falls hotels

wisconsin
Level 4 Contributor
32 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed August 3, 2011

Stopped here on our way to the Black Hills as I am a member and love the Sheraton beds.
I had booked a suite room but the very friendly desk clerk advised me that that room would be noisy due to a conference next store. She moved us to a room in the executive wing.
This was quiet with a clean comfy bed but very small for two.
No real space to hang any clothes or put toiletries in the bath. I wanted to make coffee in the morning but the coffeemaker contained the moldy remains of the last brew pack. Ewww!! We stayed elsewhere in SF on the return trip.

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank globaloutlook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bronson, Michigan
Level 5 Contributor
71 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed July 28, 2011

My husband and I spent 2 nights here while beginning our SD vacation. The room was amazing: spacious, comfortable, modern, and very well furnished. The bathroom was also very roomy and was completely clean. We loved it, everything from the friendly staff, the swimming pool, the location (only a couple miles from Falls Park, a must-see spot in the city!)...it was great! The ONLY word of caution (though not something that would keep me from staying here in the future) is this: the hotel bar and restaurant are at the bottom of the atrium, so those enjoying drinks at 10:30 pm can be heard somewhat, even on the 4th floor. Just be prepared; you won't be able to hear a pin drop in this place. That said, I still LOVED my stay!!

  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank epica101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 23, 2011

As the room was prepaid through expedia, the staff neglected to take a credit card number on file for any incidentals. Staff then went to friends room and screamed "guest services" through the door as they repeatedly banged loudly on the door. Staff even attempted to enter the suite. Staff then locked the couple we were traveling with out of their room for not rushing down to front desk with credit card. Front desk staff were severly rude. I can't believe the low standard of customer service this hotel offered, you have put us off Sheratons permanently!

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Makinosempai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ILLINOIS
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 17, 2011

Booked two rooms as my family traveled with my bro-in-law and his family. The rooms were clean but with limited amenities. You have to pay extra for use of microwave and internet. We stayed at this hotel on our way to Montana and stayed again on our back to Illinois. First stay was decent and good. The 2nd stay, however, we were left with a USED soap bar in the bathroom. The bathroom for room 427 looked rundown. Also looked like the housekeeper didn't do a good job cleaning up in the bathroom. Overall though, the rooms looked cleaned on both stays. Breakfast buffet was also decent.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank ILLINOIS785
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arizona
Level 5 Contributor
76 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 188 helpful votes
Reviewed July 11, 2011

Stayed one night as my flight arrived late in the day. The place was OK. Could use a little TLC. The staff was good. No issues to speak of, nothing a gallon a paint can't take care of. The place was quite empty as there were nothing going on next door at the convetion center. Did not have any airport noise to speak of.

  • Stayed June 2011, traveled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank ChefTIO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Sioux Falls & Convention Center

Property: Sheraton Sioux Falls & Convention Center
Address: 1211 N West Ave, Sioux Falls, SD 57104-1334
Phone Number:
Location: United States > South Dakota > Sioux Falls
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#20 Business Hotel in Sioux Falls
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Sioux Falls & Convention Center 3.5*
Number of rooms: 243
Official Description (provided by the hotel):
Connected to the Sioux Falls Convention Center, Denny Sanford Premier Center and Sioux Falls Arena by indoor walkway, our hotel in Sioux Falls provides a convenient location for easy access to the best Sioux Falls has to offer. With complimentary shuttle service to and from the Sioux Falls Regional Airport, and a variety of Fortune 500 companies nearby including Wells Fargo, Citi Bank, and Great Western Bank, our Sioux Falls hotel makes exploring South Dakota easy and exciting. After completing a $6.5 million renovation, our redesigned guest rooms provide you with all the comforts you need. All rooms and suites are equipped with our signature Sheraton Sweet Sleeper™ Bed, High Speed Internet Access, and much more. Our Sheraton Club Rooms provide exclusive access to our Sheraton Club Lounge, an upscale space to gather and enjoy complimentary breakfast, evening hors d’oeuvres, wireless High Speed Internet Access and more. Relax in our indoor heated pool and spa or join us in Water's Edge Lounge or Falling Waters Grille for classic bistro cuisine and cocktails. Our downtown Sioux Falls hotel is the ideal venue for your next corporate meeting, wedding or any special event. With our connection to the Sioux Falls Convention Center, featuring 97,400 square feet of modern event space, events are our specialty. Our attentive and experienced staff is here to help you every step of the way and ensure that your event is successful and unforgettable. ... more   less 
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Also Known As:
Sheraton Sioux Falls Hotel And Conference Center
Sheraton Sioux Falls Hotel Sioux Falls
Sheraton Hotel Sioux Falls
Sioux Falls Sheraton

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