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“Great location for downtown events” 5 of 5 stars
Review of Holiday Inn Sioux Falls - City Center

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Holiday Inn Sioux Falls - City Center
Ranked #8 of 52 Hotels in Sioux Falls
Certificate of Excellence
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Great location for downtown events”
5 of 5 stars Reviewed July 29, 2013 via mobile

We stayed one night for a wedding event. We had a king with a small couch. These rooms have been updated and that's really nice, but the bathrooms are pretty small and the toilet was tricky...once we figured it out it worked smoothly. We didn't eat there since we were eating at the events. The front desk staff were very pleasant and no problems checking in or out. I thought the price was reasonable too.

Stayed July 2013
Helpful?
Thank Roxie O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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576 reviews from our community

Traveler rating
    224
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    100
    41
    10
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (136)
Date | Rating
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English first
Oakville, Canada
Level Contributor
27 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 28, 2013

This hotel is right downtown in Sioux Falls. The views from the hotel are great. We booked through HOTWIRE & got a great deal in a room with a balcony. Staff very amenable. Hot breakfast was included with plenty of choice & you can have made to order omelettes. I would have no hesitation in recommending this Holiday Inn.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Alison092
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oswego, New York
Level Contributor
161 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 stars Reviewed July 27, 2013 via mobile

The service was excellent and the rooms were clean. The pool was a nice relaxing finish for the day. A nightcap in the in house bar before bed washed the dust of the road off. This was a nice layover for a night on our way across country. I would stay here again.

  • Stayed July 2013
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Tim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
82 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed July 26, 2013

Staff were friendly, however the hotel is tired. Benefit was that the Executive Floor rooms had balconies, coffee in the morning and wine in the evening.

Centrally located, I was in town for business and we used the conference facilities at the hotel.

Meals in the hotel restaurant are average, I would suggest walking down the block to one of many nice restaurants.

Stayed September 2012, traveled on business
Helpful?
Thank Mr and Mrs C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott G, General Manager at Holiday Inn Sioux Falls - City Center, responded to this review, August 12, 2013
We appreciate your taking the time to fill out this review. We have one more round of renovations this Fall in the guest bathrooms to complete our property renewal. Please come see us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pacific Grove, California
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 25, 2013

Best choice between this and the Sheraton, primarily because of location (old town area with some cool restaurants in walking distance) and the fact it's most recently refurbished. Great helpful staff. Obviously best to get the highest room possible. 9th floor is some kind of exec floor that's the ideal if you can afford it/get upgraded.

Stayed July 2013, traveled on business
Helpful?
1 Thank Hudtm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lakeside, California, USA
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 20, 2013

Booked at last minute - wanting pool and b'fast included. This one came up so booked. Arrived at 10pm. Nice room - clean. Hotel book in room indicates complementary b'fast. We soon found out from the hospitality manager that this is for a certain floor only (rewards guests maybe?) She agreed that it is very confusing the way it is written! Didn't get what we had anticipated.

Stayed July 2013, traveled with family
Helpful?
Thank tspan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Sioux Falls - City Center, responded to this review, August 7, 2013
Dear tmcsn,

Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can assure you that your comfort and satisfaction are of utmost importance to us and for that please accept my sincere apologies if your stay was negatively affected by the service you received from our hotel. I appreciate you bringing this matter into our attention as this is our best resource for improving guest satisfaction.

Thank you again for your review and I hope to have an opportunity of welcoming you back again soon.

Sincerely,

Krysllin G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 19, 2013 via mobile

We were passing through Sioux Falls on a cross country road trip and landed at the holiday inn. My husband and I were surprised at how nice both the lobby and room were. The beds were comfortable, the room spacious and everything was clean. We also has very nice room service and the breakfast buffet includes made to order omelettes and waffles. Great location in the heart of Sioux Falls.

  • Stayed July 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Jennifer L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Sioux Falls - City Center

Property: Holiday Inn Sioux Falls - City Center
Address: 100 W 8th St, Sioux Falls, SD 57104-6701
Phone Number:
Location: United States > South Dakota > Sioux Falls
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Sioux Falls
#15 Family Hotel in Sioux Falls
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Sioux Falls - City Center 3*
Number of rooms: 290
Official Description (provided by the hotel):
Set in the heart of vibrant & historice downtown Sioux Falls. We are a full service hotel with 290 comfortable guestrooms, complimentary airport shuttle service, a business center and fitness center. Right outside our front door you will find many unique shops and restaurants. Our convenient location offers easy access to the airport, I-90 & I-29. ... more   less 
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Also Known As:
Holiday Inn Sioux Falls-City Hotel Sioux Falls
Sioux Falls Holiday Inn

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