Either this hotel has come a long way, or people prefer to bash it, rather than write up good service. Our recent stay on 10/2/10 was flawless. The room was clean, and everything worked. Jason called us within an hour after check-in to see if everything was OK. While we were in the indoor water park, they noticed we were not wearing arm bands. All guests are req'd to wear them in the water park; we were unaware of the procedure. I went to the front desk to obtain arm bands, and they said we had already been issued 6 bands. I stated we didn't get any, so they issued 3 more. When we got back to our room, I found all 6 bands in the paperwork. Same for the washcloths, I thought we were short, so they sent one up. Upon recount, they were all there. The kids will love the water park, which was also clean, and well maintained. There's not much that can be done about the nearby airport. I would recommend using the A/C or heater to provide some white noise while sleeping. It may interest you to know that the airport even interfered with the Festival of Bands Contest which we were in town for. The breakfast is more like a Continental Breakfast, w/sausage added, (but you pay for it).
They really should add another (self serve) waffle maker. It only takes a couple occupied tables to create a long waiting line. We paid about $17 for the buffet (2 adults + .99 child). I probably would have spent about the same at Mickey-D's, but this was much more convenient.
I really wish more people would provide positive feedback, I was almost afraid to stay here, originally.
- Official Description (provided by the hotel):
- Featuring the Splash-Tacular Water Park. A great place to make memories. Family-friendly atmosphere featuring our indoor water park, outdoor pool, and restaurant/lounge. Kids can join the Ramkota Rascals Kids Club. Refrigerators and microwaves in all poolside rooms and suites. ... more less
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- Also Known As:
- Best Western Hotel Ramkota
- Best Western Sioux Falls
- Sioux Falls Best Western