First, this motel is huge and is like a maze. You can easily get lost which is why they had a map on most corners so you can find your room.
Second, a word of warning that not all rooms have windows and some rooms have windows that open onto corridors so you have to keep your curtains closed at all times, so its like having no windows anyway. These inhumane rooms shouldn't be offered to any guests and really should be offered at a discount.
Third, if you have a room with an adjoining living area, there are no doors separating the bedroom from the living room. There is a door frame but no door.
Quality of breakfast buffet is below average. I suggest you order from the menu.
Service generally was good but was very disappointed after complaining about a faulty air conditioner and noone followed up. I had to remind them a second time. After that, all efforts were made to accommodate me in another room by the Manager and a credit was offered. This was excellent customer service.
On checking out, I wasn't given a statement, and thought it would be emailed to me, but wasn't.
I think if you pay less than $90 for a room here, it is value for money. However, $160 for a room without a window is not, even if the room has a living area.
- Official Description (provided by the hotel):
- Featuring the Splash-Tacular Water Park. A great place to make memories. Family-friendly atmosphere featuring our indoor water park, outdoor pool, and restaurant/lounge. Kids can join the Ramkota Rascals Kids Club. Refrigerators and microwaves in all poolside rooms and suites. ... more less
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- Also Known As:
- Best Western Hotel Ramkota
- Best Western Sioux Falls
- Sioux Falls Best Western