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“Kids had a blast.”

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Best Western Plus Ramkota Hotel
Ranked #19 of 54 Hotels in Sioux Falls
Reviewed December 31, 2012

Stayed 2 nights. Kids had loads of fun in the pool/waterpark area, which also featured plenty of room for families to dine as well as to visit while watching kids (usually one has to secure a table early on, and this wasn't the case at all.) Room was nice and clean with mini-fridge and microwave. No continental breakfast, however, the restaurant in hotel was convenient and food portions were incredibly sized.

Internet was sketchy at times to connect. There was a slightly creepy guy working the pool area with a bright orange "Splash Staff" shirt (management needs to review staff shirt colors, seriously) and it didn't help that I had found a very small "questionable matter" floating in the pool. I admit that I didn't alert the management at that moment, hoping that was just a one-time fluke.

  • Stayed: December 2012, traveled with family
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Thank SamanthaCR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jan G, General Manager at Best Western Plus Ramkota Hotel, responded to this reviewResponded January 2, 2013

Thank you so much for your comments, we're so glad you and your family had a great time. Please always make us aware if there are any concerns at all, safety and fun first!

Happy New Year,

Jan Grunewaldt
General Manager

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607 - 613 of 713 reviews

Reviewed December 10, 2012

We stayed 1 night at the Ramkota Hotel when in Sioux Falls for a family gathering. Check-in was quick and efficient.
The hotel seems to cater to families with children as there is an indoor "waterpark". There were many kids running through the hall ways, slamming doors and talking loudly well past midnight. The hotel decor is a bit dated and dark. Room was clean enough, but could have used a bit of maintenance as wall paper was peeling in places. The bed was ok---the linen's felt old---not crisp and clean. A "million" mini pillows were on the bed--not a comfortable pillow to be found amongst the mix!

We stopped for a nightcap in the bar. Service was non-existent. Eventually had to go to bar to order.

The hotel was adequate for our one night, short stay. However, if we returned to Sioux Falls we would probably look to stay elsewhere.

  • Stayed: December 2012, traveled with family
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Thank krileyadams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jan G, General Manager at Best Western Plus Ramkota Hotel, responded to this reviewResponded December 12, 2012

Thank you for sharing your experience; we are a fun busy family hotel to be sure but do have rooms that we can specifically put guests that are a little less filled with activity. We happily will select a room in the area if mentioned. I am very sorry about the lack of service in the lounge and can assure you it is not the norm, and will be addressed.

I do hope we have the opportunity in the future to turn a negative into a positive.

Respectfully,

Jan Grunewaldt
General Manager

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Reviewed December 3, 2012

This is not a business hotel. the rooms are old an worn. Bedside table lamp was unplugged and without a lighbulb. The flow of shower water was barely enough to get wet. The bed pillow are those stupid mini-pillow. Does anybody sleep on such pillows at home? The hvac was louder than the mini fridge and I had to turn both off to sleep. As usual, the staff was great but I would not stay again.

  • Stayed: November 2012, traveled on business
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Review collected in partnership with Best Western
Thank WILLIAM W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jan G, General Manager at Best Western Plus Ramkota Hotel, responded to this reviewResponded December 4, 2012

Thank you for sharing your experience, and first and foremost I apologize for the poor experience. I genuinely believe your experience is not the norm, and could have been corrected immediately if made aware.

I do hope we have an opportunity in the future to turn a negative into a positive; I believe we can!

Sincerely,

Jan Grunewaldt
General Manager

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Reviewed November 17, 2012

My wife and I travel a great deal individually and together.

This hotel has a great staff and all the food is wonderful.

Rooms are clean and well kept with free wired internet.

If you bring your family, the pool area is outstanding for kids.

Value for the money is incredible. A+ to this Best Western.

A look forward to an opportunity to stay here again.

  • Stayed: November 2012, traveled on business
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Thank Jim37835
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jan G, General Manager at Best Western Plus Ramkota Hotel, responded to this reviewResponded November 20, 2012

Thank you SO much for the wonderful comments; they will be shared with the team!

We do hope to see you again soon-

Respectfully,

Jan Grunewaldt
General Manger

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Reviewed November 10, 2012

This Best Western is very conveniently located just off the Insterstate. It is a large hotel with ample parking and multiple entrances to rooms. Check in was very fast and efficient.
The room was fairly large, and attractive. The bathroom was very clean and well appointed.
The hotel has a very good wireless service.
Stayed only one night but left with a positive impression and will use this hotel again if travelling through Sioux Falls.

  • Stayed: August 2012, traveled as a couple
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Thank jomoud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jan G, General Manager at Best Western Plus Ramkota Hotel, responded to this reviewResponded November 12, 2012

Our team thanks you so much for such nice comments; we look forward to your return!

Best Wishes,

Jan Grunewaldt
General Manager

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Reviewed October 30, 2012

this motel was wonderful. First before checking in, I used the restrooms and they were spotless and very beautifully decorated. Then I went to check in and the desk clerk was very polite, and the rooms were wonderful. Clean ,& Comfortable. We came in late so we went down to the restaurant for supper and it was so very very good and the prices were reasonable also. We went upstairs to our room and slept untill the next morning. The bathrooms were nice and clean . We will stay here again if were coming this way. No complaints for this hotel. Thanks for a comfortable stay at a good price. Oh yea ,fido was with also , and loved it.....It is so nice to have a clean room for pets. Most hotels put you in some dirty pet room at the back of the hotel. Not here...

  • Stayed: October 2012, traveled on business
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Thank janajava
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jan G, General Manager at Best Western Plus Ramkota Hotel, responded to this reviewResponded November 1, 2012

Thank you so much for your wonderful comments; our team apprecaites them so much! We're so glad we'll see you AND Fido again!

Many Thanks,

Jan Grunewaldt and Team
General Manager

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Reviewed October 12, 2012

A rare hotel where nothing really stood out either way. I felt that they could have done a better job of letting you know where the main attraction (water park) was. Not close to much, but easy highway access.

Stayed: September 2012, traveled on business
Thank 56,529
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jan G, General Manager at Best Western Plus Ramkota Hotel, responded to this reviewResponded October 14, 2012

Thank you for your comments, we apprecaite you taking the time. They will be shared with desk associates to better share information. I do hope you will try us again.

Respectfully,

Jan Grunewaldt
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Ramkota Hotel

Address: 3200 W Maple St, Sioux Falls, SD 57107-1302
Phone Number:
Location: United States > South Dakota > Sioux Falls
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Romantic Hotel in Sioux Falls
#17 Business Hotel in Sioux Falls
Price Range: $100 - $140 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Ramkota Hotel 3*
Number of rooms: 226
Official Description (provided by the hotel):
Featuring the Splash-Tacular Water Park. A great place to make memories. Family-friendly atmosphere featuring our indoor water park, outdoor pool, and restaurant/lounge. Kids can join the Ramkota Rascals Kids Club. Refrigerators and microwaves in all poolside rooms and suites. ... more   less 
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Also Known As:
Best Western Hotel Ramkota
Best Western Sioux Falls
Sioux Falls Best Western

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