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“fun waterpark, beds are comfortable” 5 of 5 bubbles
Review of BEST WESTERN PLUS Ramkota Hotel

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BEST WESTERN PLUS Ramkota Hotel
Ranked #23 of 52 Hotels in Sioux Falls
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“fun waterpark, beds are comfortable”
5 of 5 bubbles Reviewed July 16, 2011

I am glad I did not read the reviews. We had a great visit. My 3, 4, and 5 yr old all loved the waterpark. I liked the room décor and the beds were so comfortable that it was the best night sleep I had in a while. restaurant prices were reasonable. kids ate for 99 cents. total bill was $10

  • Stayed July 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank getgoinglovetogo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grunie, General Manager at BEST WESTERN PLUS Ramkota Hotel, responded to this review, July 17, 2011
Thank you for the positive comments; we apprecaite them so much! Thank you also for noting the .99 kids meal program. We really wanted to provide a benefit that our guests would value. I hope you joined our Kids Club too!

Best Regards,

Jan Grunewaldt
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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578 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Sioux Falls, SD
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed July 7, 2011

I was just amazed at the professionalism shown in arranging this family celebration. Even though the 4th of July was a busy time for them with so many groups, we were made to feel special and our every need was addressed and accomodated. We needed a place to congregate as a family and even though the hotel was full, we had a shady picnic area near the pool that we used all day. The restaurant where we had brunch was adequate and the hotel allowed us to bring in outside food for our dinner. The inside water park was enjoyable with our little guests and they also had an inside adult pool. The outside pool was beautiful, the grounds manicured, and the other guests were so friendly and well behaved. Thank you Ramkota for a weekend that excelled expectations!! And thank you to the front desk for all their help. (One recommendation-that the hotel considers adding refrigerators)

Room Tip: Ask the front desk and they will help you choose the perfect room(s)
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  • Stayed July 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank LadyAFVet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grunie, General Manager at BEST WESTERN PLUS Ramkota Hotel, responded to this review, July 8, 2011
Thank so much for the wonderful note! It will be shared with all of the staff, they will be so happy to see the positive impact they had on your special event An 80th Birthday should be filled with wonderful memories, I am so glad we had a role!

Best Wishes,

Jan Grunewaldt
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sioux Falls, South Dakota
Level Contributor
52 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed June 13, 2011

Great place for a holiday weekend with the family. My 6yr old daughter and I spent most of our time on the curly water slide, while my in-laws relaxed beside the pool.There is also an area for the younger kids, with slides and other fun things for them to climb on. Although it can get a little busy on Sundays, the line is well worth the wait for the water slide. The hotel rooms were dated but they had plenty of room, this is by no means a Luxury hotel and a good portion of my rating is associated with the water park, if you are looking for a quite place to relax poolside this is not it! However if you are looking to entertain younger children this is a great place to stay!

  • Stayed April 2011, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank LLSquared
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grunie, General Manager at BEST WESTERN PLUS Ramkota Hotel, responded to this review, June 22, 2011
Thank you so much for the great comments on our waterpark, our lovely outdoor pool is open now too! You will see many new enhancements to our hotel over the next two years such as new TV's, fridges in every room, new lobby which follows our recent all new beds, bedding treatments, brand new restaurant and sport theme lounge....kids eat for .99!

The absolute best barometer of our performance comes from our guests, so thank you again for the feedback.....we look forward to your return!

Sincerely,

Jan Grunewaldt
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beaver, Arkansas
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed March 29, 2011

We went to visit famiy and wanted to take our grandchildren, age 2 and 9, to the water park. Our room was very nice, recently updated, and just far enough away from the noise of the water park! It was a spring break weekend, so Saturday evening at the park was insane! Very crowded, but the staff kept up with providing clean towels. We went back to the water park Sunday afternoon, since we were staying over until Monday am. There were very few kids playing and we had a delightful afternoon with our little ones. You have to be willing to live with highly chlorinated water, for obvious reasons. The rest of our stay was pleasant. We had little interaction with any staff, but they were pleasant and helpful. The main restaurant was tastefully decorated, but our breakfast service was a little slow, Overall, an enjoyable stay with a nice room and a pleasant staff.

  • Stayed March 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank annielou120
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grunie, General Manager at BEST WESTERN PLUS Ramkota Hotel, responded to this review, March 31, 2011
Thank you so much for your comment.....we appreciate and learn from them all!
I do hope we will see you and your family again this summer, our lovely outdoor pool opens at the end of May and offers more fun. Sioux Falls offers lots of affordable and free things for families to enjoy.

Thank you again,

Jan Grunewaldt
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
amylyn
Level Contributor
49 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed January 1, 2011

The hotel is older but smartly updated and comfortable. The beds were full's not queens but comfortable with nice bedding. The bathroom was sufficient and the shower was very good. The water park was fun for out 5 year old daughter. She really enjoyed the water slide. It may be dull for teens. We travel with our dog and he was welcome. We did not eat or go to the bar so i can not recommend those. The staff was professional and courteous.

  • Stayed December 2010, traveled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank amylyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grunie, General Manager at BEST WESTERN PLUS Ramkota Hotel, responded to this review, January 3, 2011
Thank you so much for you kind comments, we appreciate them very much and glad your entire family enjoyed your experience. In reference to the beds, they are all QQ or K and incidentally, new! For those teens and older guests we do have our 130 ft water slide, and in the summer a gorgeous outdoor pool in the summer months; also a great bike trail for walk the dog right behind the hotel. If you would have gotten into the bar you would have enjoyed a wonderful new area with 12 flat screen TV's; our restaurant is under construction and will open at the end of January, exciting changes for our valuable guests.

Thank you again, Happy New Year!

Respectfully,

Jan Grunewaldt
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rochester, Minnesota
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed October 5, 2010

Either this hotel has come a long way, or people prefer to bash it, rather than write up good service. Our recent stay on 10/2/10 was flawless. The room was clean, and everything worked. Jason called us within an hour after check-in to see if everything was OK. While we were in the indoor water park, they noticed we were not wearing arm bands. All guests are req'd to wear them in the water park; we were unaware of the procedure. I went to the front desk to obtain arm bands, and they said we had already been issued 6 bands. I stated we didn't get any, so they issued 3 more. When we got back to our room, I found all 6 bands in the paperwork. Same for the washcloths, I thought we were short, so they sent one up. Upon recount, they were all there. The kids will love the water park, which was also clean, and well maintained. There's not much that can be done about the nearby airport. I would recommend using the A/C or heater to provide some white noise while sleeping. It may interest you to know that the airport even interfered with the Festival of Bands Contest which we were in town for. The breakfast is more like a Continental Breakfast, w/sausage added, (but you pay for it).
They really should add another (self serve) waffle maker. It only takes a couple occupied tables to create a long waiting line. We paid about $17 for the buffet (2 adults + .99 child). I probably would have spent about the same at Mickey-D's, but this was much more convenient.

I really wish more people would provide positive feedback, I was almost afraid to stay here, originally.

  • Stayed October 2010, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank 1xcalibur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grunie, General Manager at BEST WESTERN PLUS Ramkota Hotel, responded to this review, October 7, 2010
Thank you so much for your wonderful comments; I can't tell you how much we appreciate them. We collectively work so hard to provide a memorable experience for our guests, to be a welcoming home away from home.

I hope you noticed the color boards in our lobby showcasing the renovations to our restauarnt and lounge coming up this fall, and the remaining section for all new beds! Thrilling, and we can't wait to show our guests!

We know there are many choices in Sioux Falls, thank you again for selecting the BW Ramkota Hotel, we hope to see you again soon.

Sincerely,

Jan Grunewaldt
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hudson, Wisconsin
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed September 2, 2010

After reading the past reviews I was really nervous about staying at this hotel but, what a surprise. The hotel was great. The staff was friendly and helpful. They accomodated us all the way. We felt they were really happy to have our bussiness. We were booked into a second story room to begin with and when we went to enter the rear of the hotel closest to our assigned room we found stairs. My husband has a breathing problem and with no elevator it was impossible for us to carry all of our belongings us 2 flight of stairs. When I went back to the front desk to request another room the clerk could nothave been more helpful. Our room was large, clean, fairly quiet and comfortable. We may have had one of the newly updated rooms if the past reviews are accurat. We also were allowed by hotel staff to look at the new suites. Wow is all I can say. They were great and reasonable priced. Two baths one with a whirlpool, a large entertainment area, and a large bedroom with it's own bath. Very nice. We did not eat at the hotel but I did look in and can tell you everything looked very clean. The hotel is located by the airport and I have to say the only compliant I could ever muster is at 6 am the flights in and out started. The area of Sioux Fallsis easy to navigate so the hotel location was central to most of the area. We at the Tea Steak house (see review), an old favorite from our past. I would stay at this hotel again anytime!

  • Stayed August 2010, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Lee1954
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grunie, Manager at BEST WESTERN PLUS Ramkota Hotel, responded to this review, September 14, 2010
Thank you so much for your nice comments; we appreciate them so much!

We hope you will be back again soon. We not only will take you to the airport but shuttle locally as well. You can come to Sioux Falls to Christmas shop and we'll drop you off and pick you up!

Thank you again,

Respectfully,

Jan Grunewaldt
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Ramkota Hotel

Property: BEST WESTERN PLUS Ramkota Hotel
Address: 3200 W Maple St, Sioux Falls, SD 57107-1302
Phone Number:
Location: United States > South Dakota > Sioux Falls
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Romantic Hotel in Sioux Falls
#17 Business Hotel in Sioux Falls
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Ramkota Hotel 3*
Number of rooms: 226
Official Description (provided by the hotel):
Featuring the Splash-Tacular Water Park. A great place to make memories. Family-friendly atmosphere featuring our indoor water park, outdoor pool, and restaurant/lounge. Kids can join the Ramkota Rascals Kids Club. Refrigerators and microwaves in all poolside rooms and suites. ... more   less 
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Also Known As:
Best Western Hotel Ramkota
Best Western Sioux Falls
Sioux Falls Best Western

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