We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Lovely hotel and staff”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Hilton Garden Inn Sioux Falls Downtown
Ranked #4 of 52 Hotels in Sioux Falls
Certificate of Excellence
NYC
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Lovely hotel and staff”
Reviewed September 2, 2014

Ask for a river room - lovely view. Clean and comfy rooms and common areas. Room service does not charge a set % fee - finally a hotel that gets it! Wish I had more time to enjoy the city - a lot to offer.

  • Stayed August 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
2 Thank GayleNYC2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin K, General Manager at Hilton Garden Inn Sioux Falls Downtown, responded to this review, September 23, 2014
GayleNYC2,

Thank you for reviewing the Hilton Garden Inn Sioux Falls. I'm glad you enjoyed our rooms and the view. The city of Sioux Falls does have a lot to offer and would take more than a weekend stay to get it all in. We hope you return to take in more of what the city and our hotel has to offer.

Safe Travels,
Justin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

468 reviews from our community

Traveler rating
    320
    96
    32
    13
    7
See reviews for
120
97
15
181
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • English first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 1, 2014

A list: The man at the front desk didn't even speak in complete sentences when I called down from my room. He would sort of grunt "Uh-huh" in response. No thank-yous, no good-byes - very unprofessional. I asked him if he could give me the phone number of the coffee shop next door since it wasn't in the phone book. He said he would call me back but never did. Also, my husband starting ironing his shirt and the iron was covered with crud, which got on his shirt. He called for a clean iron. We waited about 30 minutes for it. Also, only one elevator worked which slowed down the entire weekend. We went out for the day and when we got back at 4:45 the room had not been cleaned. When I called about this they seemed to blame us since we had had a "Do not disturb" sign on the door in the morning. We had taken it off when we left, which means they never rechecked the room over seven hours. The facility itself is nice, attractive, and clean, but the staff seems untrained and unprofessional. They don't seem very concerned about their GUESTS.

  • Stayed September 2014, traveled with family
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Anita B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin K, General Manager at Hilton Garden Inn Sioux Falls Downtown, responded to this review, September 23, 2014
Anita B,

We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.

Safe Travels,
Justin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lexington, United States
1 review
Reviewed August 30, 2014

Best possible choice of accomodations in the city. Walking distance to Falls Park. Restaurant was very good, service was excellent. Definitely would choose this hotel again. Very clean and comfortable rooms.

  • Stayed August 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Pam O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin K, General Manager at Hilton Garden Inn Sioux Falls Downtown, responded to this review, September 23, 2014
Pam O,

Thank you for naming us the best hotel in the city! We have a great location, a great restaurant, and strive every day to provide 5 star service to all of our guests. We look forward to seeing you again on your next trip to Sioux Falls.

Safe Travels,
Justin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Fe
Level Contributor
211 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
Reviewed August 29, 2014

Front desk, reception lobby and restaurant are all visible upon entry and it's modern and inviting. Large glass wall is directly opposite front door with doors opening directly onto the river walk. The hotel is situated perfectly. Walk or run north to Falls Park (beautiful!!!) and other great parks along the river. Walk or run or bike if you have them, there is a loop circling the city that goes by the zoo and many other beautiful parks.

The reception was odd and I always think there should be a woman at the front desk to warm things up. There were two men and they just weren't that friendly. My room was on the second floor facing a parking lot and street. I didn't pay for the river view upgrade. The bed was comfortable but the walls and ceiling were pretty thin and I heard rumblings outside my door and a pacer pacing from about 2:00-6:00 am. Not the best night sleep, but I did like making a fresh cup of coffee in the morning.

Amenities: since this is a new hotel, I think that ALL new hotels should ditch the single use lotion, shampoo, soap and conditioners for the large ones that bolt to the walls. It's much less wasteful.

Dinner was good and breakfast was too. Fresh omelettes to start the day right. Friendly server in the morning made dining there very nice. It's a great restaurant and nice place to meet friends if you're a local.

Room Tip: I would try to get a room on the river next time and a higher floor so you don't hear people wal...
See more room tips
  • Stayed August 2014, traveled on business
    • Location
    • Cleanliness
    • Service
Helpful?
Thank XenaSfe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin K, General Manager at Hilton Garden Inn Sioux Falls Downtown, responded to this review, September 23, 2014
XenaSfe,

We are happy that you enjoyed the time that you spent at the hotel and dining in our restaurant elements on 8th. We have a great location on the river with many outdoor recreation options during the summer months. I do appreciate your suggestions as we do strive to go "green" whenever possible as do all of the Hilton brand properties. We look forward to seeing you again.

Safe Travels,
Justin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
LEWISVILLE, TX, United States
1 review
Reviewed August 26, 2014

I great hotel for a good price for a business trip. Well located, new and clean. Staff was very attentive and went out of the way to accommodate. Will definitely come back when in business in the area again.

  • Stayed August 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Felipe B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin K, General Manager at Hilton Garden Inn Sioux Falls Downtown, responded to this review, September 23, 2014
Felipe B,

Thank you for your review of the Hilton Garden Inn Downtown. I am glad to hear that our staff accommodated your needs, service is our number one goal. We look forward to serving you again on your next visit to Sioux Falls.

Safe Travels,
Justin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rapid City, United States
1 review
Reviewed August 25, 2014

Stayed overnight at this hotel for a next day business meeting. I wax exceedingly pleased with this facility. The exterior was well kept. The lobby was nice and inviting. The room was very nice and I enjoyed the cleanliness of it. The bed was comfortable!

  • Stayed August 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Donald H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin K, General Manager at Hilton Garden Inn Sioux Falls Downtown, responded to this review, September 23, 2014
Donald H,

Thank you for taking time to review the Hilton Garden Inn Downtown Sioux Falls. It is our number one goal to make sure that everyone has a great stay at our hotel. We look forward to being your home away from home on your next trip to Sioux Falls.

Safe Travels,
Justin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Branson, Missouri
Level Contributor
101 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed August 24, 2014 via mobile

This was a great hotel. The location is great, right on the Riverfront, close to a great downtown area. Good restaurants within walking distance. There were a lot of walkers taking advantage of the weather. The hotel's breakfast was very good as was the staff. The room was very nice.

Stayed August 2014, traveled as a couple
Helpful?
2 Thank basket46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Sioux Falls hotels
1.2 mi away
Home2 Suites by Hilton Sioux Falls Sanford Medical Center
0.1 mi away
Country Inn & Suites By Carlson, Sioux Falls
0.2 mi away
Holiday Inn Sioux Falls - City Center
Show Prices
Show Prices
Show Prices
2.9 mi away
Sioux Falls ClubHouse Hotel & Suites
4.6 mi away
Comfort Inn & Suites
Comfort Inn & Suites
#2 of 52 in Sioux Falls
4.5 of 5 bubbles 305 reviews
2.7 mi away
Dakotah Lodge
Dakotah Lodge
#14 of 52 in Sioux Falls
4.0 of 5 bubbles 578 reviews
Show Prices
Show Prices
Show Prices

Been to Hilton Garden Inn Sioux Falls Downtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Sioux Falls Downtown

Property: Hilton Garden Inn Sioux Falls Downtown
Address: 201 E 8th St, Sioux Falls, SD 57103-7064
Phone Number:
Location: United States > South Dakota > Sioux Falls
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 52 Hotels in Sioux Falls
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Sioux Falls Downtown 3*
Number of rooms: 136
Official Description (provided by the hotel):
The Hilton Garden Inn Sioux Falls Downtown is set in vibrant downtown Sioux Falls overlooking the Big Sioux River. Explore beautiful Falls Park, visit the Great Plains Zoo, or see a live performance at the Orpheum Theatre all just minutes from the hotel. Enjoy spacious accommodations with all the comforts of home such as an on-site restaurant, fitness center, indoor pool and more! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Hilton Hotels Direct, Orbitz, Travelocity, Priceline, Hotwire, Cancelon, Cheap Tickets, TripOnline SA, getaroom.com, HotelQuickly and Hotel.de so you can book your Hilton Garden Inn Sioux Falls Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing