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“Still a work in progress but they will get there”

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Hilton Garden Inn Sioux Falls Downtown
Ranked #4 of 52 Hotels in Sioux Falls
Certificate of Excellence
Chicago
Level Contributor
206 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
“Still a work in progress but they will get there”
Reviewed June 28, 2014

I wanted to love this hotel but we got off on the wrong foot! After late arrival, woke up, made my coffee (thanks for the Keurig - nice touch) and the creamer lumped up. Checked the date - it was May 2014 - nearly two months expired. No big deal ... downstairs they had more. Back in room, went to iron my shirt ... yes, iron there but no ironing board. Mentioned to desk when I left for my meeting ... she was nice and said they are still working things out and will take care of it. Returned that afternoon - still had creamer expired and no ironing board.

I mention this only because these are totally fixable. Because otherwise hotel is great. Rooms are of course spotless because they are only a few months old. Wifi worked great. Look of hotel is fresh and very inviting. Location is good - right on the river path.

So even with the hickups, I rate it very good. In the end what saved the stay was when I checked out at 4:30 am. The night clerk working the desk was so genuine, really expressed appreciation for my business, she insisted I take a moment to get a fresh cup of coffee, and made me feel great. (I didn't tell her any of the issues.) So I would return and hope it only gets better.

Room Tip: If you are going to spend some time in the room, probably worth paying for the river side and a balc...
See more room tips
  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ordglobal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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478 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (61)
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English first
missouri
Level Contributor
133 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed June 27, 2014 via mobile

Stopped here on our way to Mount Rushmore. Had a wonderful night's sleep in great beds. Room was spotless. Staff was kind Restaurant had a huge screened TV which made watching the World Cup so much fun. Restaurant food was good and waitresses were all so helpful. We got up and ran a fantastic trail the next morning which was truly a step out the door. You can run to the Falls and beyond. I highly recommend the trail even for a stroll at night. Downtown Sioux Falls is cute. Little restaurants and shopping. Only bad thing was the trains that rolled by the hotel at night. They seemed to like to blow their whistles. It didn't keep me up by any means, and I'm a light sleeper, however, they did wake my husband, who is a fairly heavy sleeper. I would stay here again even with the train noise. The location to the trail, the cleanliness of the hotel and it's friendly staff would bring me back. Hilton Garden Inns, at least in my experience, are nice hotels that offer great value. This hotel appeared to be new. It may not be, but that's how nice it's kept.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank griffincooper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Royal, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 27, 2014

This is a lovely hotel with very helpful staff. Newly built and great location for business travel and meetings. I love the lobby with tables and in winter fireplaces and homelike settings. The desk clerks are wonderful and the restaurant staff is excellent.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Johnnie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, United States
1 review
Reviewed June 26, 2014

Beautifully furnished and extremely clean. I'd highly recommend this hotel. Room was spotless and everything was fresh and new. Location is wonderful. Food was amazing and sitting outside along the river on a nice summer day was great. Staff was nice. No problems at all.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Sam A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minnesota
Level Contributor
65 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed June 24, 2014

Hotel is new to the area. Rooms are spacious and clean. Modern and trendy. Hotel is on the river so there is a view of that as well as a bridge that you can take to walk to DT restaurants and bars. Nice patio outside - very pretty! Would definitely stay there again!

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jan4645
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Breckenridge, Colorado
Level Contributor
123 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed June 22, 2014 via mobile

Excellent, stayed one night- new, BIG trendy rooms, excellent service, good restaurant and fast room service. Was important to have an underground garage to protect from hail/ tornadoes. Would definitely return.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wilddawg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canada
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed June 22, 2014

On our recent road trip, we stayed one night at the Hilton Garden Inn Downtown in Sioux Falls, SD. We were very pleased with this hotel. The rooms were fine (regular Garden Inn quality, but this one was a bit newer, I think). What really set it apart, though, was its location along the river walk and its outdoor patio which offered live music and served wonderful drinks (I am very fussy about my drink, and they made it to order at a very reasonable price). In all, we were very pleased, and would definitely stay here again.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lepa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Sioux Falls Downtown

Property: Hilton Garden Inn Sioux Falls Downtown
Address: 201 E 8th St, Sioux Falls, SD 57103-7064
Phone Number:
Location: United States > South Dakota > Sioux Falls
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 52 Hotels in Sioux Falls
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Sioux Falls Downtown 3*
Number of rooms: 136
Official Description (provided by the hotel):
The Hilton Garden Inn Sioux Falls Downtown is set in vibrant downtown Sioux Falls overlooking the Big Sioux River. Explore beautiful Falls Park, visit the Great Plains Zoo, or see a live performance at the Orpheum Theatre all just minutes from the hotel. Enjoy spacious accommodations with all the comforts of home such as an on-site restaurant, fitness center, indoor pool and more! ... more   less 
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