I wanted to love this hotel but we got off on the wrong foot! After late arrival, woke up, made my coffee (thanks for the Keurig - nice touch) and the creamer lumped up. Checked the date - it was May 2014 - nearly two months expired. No big deal ... downstairs they had more. Back in room, went to iron my shirt ... yes, iron there but no ironing board. Mentioned to desk when I left for my meeting ... she was nice and said they are still working things out and will take care of it. Returned that afternoon - still had creamer expired and no ironing board.
I mention this only because these are totally fixable. Because otherwise hotel is great. Rooms are of course spotless because they are only a few months old. Wifi worked great. Look of hotel is fresh and very inviting. Location is good - right on the river path.
So even with the hickups, I rate it very good. In the end what saved the stay was when I checked out at 4:30 am. The night clerk working the desk was so genuine, really expressed appreciation for my business, she insisted I take a moment to get a fresh cup of coffee, and made me feel great. (I didn't tell her any of the issues.) So I would return and hope it only gets better.
- Official Description (provided by the hotel):
- The Hilton Garden Inn Sioux Falls Downtown is set in vibrant downtown Sioux Falls overlooking the Big Sioux River. Explore beautiful Falls Park, visit the Great Plains Zoo, or see a live performance at the Orpheum Theatre all just minutes from the hotel. Enjoy spacious accommodations with all the comforts of home such as an on-site restaurant, fitness center, indoor pool and more! ... more less
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