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“Enjoyed the SD Hospitality” 4 of 5 stars
Review of TownePlace Suites Sioux Falls

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TownePlace Suites Sioux Falls
Ranked #37 of 52 Hotels in Sioux Falls
2 reviews
“Enjoyed the SD Hospitality”
4 of 5 stars Reviewed May 30, 2014

My husband and I really enjoyed our stay - we were at the hotel for 5 days. We were very comfortable, loved the amenities and the suite set-up. The hotel was clean and pleasant – very good housekeeping. The staff was friendly and helpful. The pool and hot tub are basic, but clean and adequate for a little exercise and relaxation. The exercise room - was also a very good set-up. The breakfast served was very good and the morning main dishes were alternated. (My husband loved the biscuit and gravy breakfast dish!) Our room was always clean and fully staffed with bathroom amenities. Finally, we really liked that the hotel is pet-friendly.

The two items I wished were different (and TownPlace Suites can change/upgrade) to fully enjoy our stay and be perfect are: (1) having fuller/softer towels (… and not such a worn-out rough – old touch feeling) and (2) better toilette paper (tp) (… not so thin and cheap). We understand everyone is trying to conserve and spend smartly however this does not mean cheap quality. This is probably too picky however just being honest since we are being asked about our stay, and if considering to return. The towels and tp gave me a cheap feeling. Once again, if these two items had been different, then it would have been a perfect stay! Maybe next time, I will bring my own towels and tp. However, this would defeat the purpose of traveling lite, and who knows I might have something else to dislike... but I doubt it.

Overall, I would enjoy going back to TownPlace Suites. We have family in SD and MN – so our future stays-visits will likely be long period of time stays. We would love to come back – however might have to shop around just to see what is out there. Family will always be in SD and MN so there will definitely be future opportunities to visit back to SD.

Thanks for asking for our input!

  • Stayed May 2014, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Aileen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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103 reviews from our community

Traveler rating
    33
    31
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    6
See reviews for
43
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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  • English first
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  • Any
English first
Platte, South Dakota
1 review
5 of 5 stars Reviewed May 21, 2014

It would be nice to have a full-length mirror somewhere in the room since plenty of room in the suites. Hard to see in the mirror if my clothes look right when standing on the commode in the bathroom.

  • Stayed May 2014, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Kathy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
heron lake
1 review
4 of 5 stars Reviewed May 19, 2014

I enjoyed my stay on Friday night it was in a nice location the rooms are big and roomy and we enjoyed the people walking around they were very nice and friendly I was sad we couldn't swim cause the smell of the chlorine was too strong for my daughter who is 1 and for me as I am pregnant

  • Stayed May 2014
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank tylouise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Pierre, South Dakota
1 review
4 of 5 stars Reviewed May 4, 2014

The hotel was clean and comfortable. The staff was friendly and helpful. The pool and hot tub are basic, but quite adequate for a little exercise and relaxation. Breakfast offered something for everyone. What more could you ask?

  • Stayed April 2014, traveled on business
    • 5 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank FS_South_Dakota
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sergeant Bluff, Iowa
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed April 29, 2014

We have stayed at this particular TownePlace before. Accommodations are O.K. but not terrific. Room was clean and comfortable. TV reception was not real good. Breakfast is alright but not real good. They had muffins which were far from fresh. They had waffles but no sugar free syrup which my husband needs since he is diabetic.

  • Stayed April 2014, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Pat H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heidi M, General Manager at TownePlace Suites Sioux Falls, responded to this review, May 2, 2014
Thank you for taking the time to share your experience at TownePlace Suites with us. Please accept our apologies for the inconvenience your family experienced. We take great pride in ensuring our guest's satisfaction. We do try to accommodate people health requests by offering sugar free syrup and a few other items. I apologize if we were temporarily out.
You are a valued customer; everything we do is aimed at providing you with an excellent hotel experience. We would like to regain your trust and hope you visit us again on your next trip to Sioux Falls.
Sincerely,
Heidi Mastbergen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed April 29, 2014

Great Hotel! The doors opened automatically when we first arrived and really set the stage for our stay. Everything was first-class from staff to rooms to breakfast! Would stay again when we get back sioux falls.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Craig S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heidi M, General Manager at TownePlace Suites Sioux Falls, responded to this review, May 2, 2014
Thank you so much for staying with us. We are glad that you enjoyed your stay and our staff. We look forward to seeing you in the future.

Heidi Mastbergen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rapid City, South Dakota
1 review
4 of 5 stars Reviewed March 9, 2014

Great hotel - very friendly and accommodating staff. The rooms were very clean and spacious. Breakfast was great and had a lot of choices for all ages. The pool was terribly over-chlorinated though. Otherwise, a great place to stay.

  • Stayed February 2014, traveled with friends
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Barb N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heidi M, General Manager at TownePlace Suites Sioux Falls, responded to this review, April 25, 2014
Thank you so much for your review of our hotel. We strive to provide clean and comfortable accommodations.
I apologize for the chlorine smell in pool area. Our system automatically adds chlorine when there is a lot of people in the pool.
We would love for you to stay with us again on your next trip to Sioux Falls!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about TownePlace Suites Sioux Falls

Property: TownePlace Suites Sioux Falls
Address: 4545 W Homefield Dr, Sioux Falls, SD 57106-3504 (Formerly Settle Inn Suites of Sioux Falls)
Location: United States > South Dakota > Sioux Falls
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #37 of 52 Hotels in Sioux Falls
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites Sioux Falls 2.5*
Number of rooms: 67
Reservation Options:
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Also Known As:
Towneplace Suites Sioux Falls Hotel Sioux Falls
Marriott Sioux Falls

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