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“vacation” 4 of 5 stars
Review of Hilton Garden Inn Sioux Falls South

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Hilton Garden Inn Sioux Falls South
Ranked #10 of 52 Hotels in Sioux Falls
Certificate of Excellence
southern michigan
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“vacation”
4 of 5 stars Reviewed July 29, 2014

We stayed here on our way to Rapid City, after a 14 hour drive was looking forward to a nice bed, the beds were ok the room was nice didn't have any breakfast you had to pay extra for it .. I just felt like for the price we paid you should of had breakfast included.. we have stayed at nicer Hiltons before so this one was ok

  • Stayed July 2014, traveled with family
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Service
Helpful?
Thank brendy90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryan A, General Manager at Hilton Garden Inn Sioux Falls South, responded to this review, August 5, 2014
Dear brendy90,

Thank you for taking time to review your recent stay at our hotel. We are glad that your stay was pleasant overall. Hilton offers many brands for many travelers. Breakfast at Hilton Garden Inns focuses on delivering a higher quality food at a reasonable cost. Not only does our breakfast feature hot, cooked-to-order items such as omelets, pancakes, and bacon, all other items are prepared fresh in our kitchen each morning rather than arriving pre-processed. We hope that you were able to enjoy this difference before departing our hotel. Thank you again for being our guest.

Sincerely,

Bryan Ahlers
General Manager
Hilton Garden Inn Sioux Falls South
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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411 reviews from our community

Traveler rating
    261
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    28
    11
    11
See reviews for
142
91
20
127
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Worthington
2 reviews
5 of 5 stars Reviewed July 28, 2014

My husband and I thoroughly enjoyed our stay at this hotel!!! Great customer service, super clean room. Check on was fast and easy. I travel a lot for work and this hotel is one of the nicest ones I stayed in all summer. We will be stating here again!!!

  • Stayed July 2014
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank robynsparkles1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryan A, General Manager at Hilton Garden Inn Sioux Falls South, responded to this review, July 30, 2014
Dear robynsparkles1,

We appreciate you choosing the Hilton Garden Inn Sioux Falls South as your choice for lodging during your recent visit to Sioux Falls. We are happy that you had a great stay and found our hotel to be one of the nicest you've stayed in during your travels. We look forward to having you as our guest again soon.

Sincerely,

Bryan Ahlers
General Manager
Hilton Garden Inn Sioux Falls South
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Omaha
Level Contributor
56 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed July 27, 2014 via mobile

This is the second time that I have stayed at this hotel location in Sioux Falls. The front desk staff was friendly and professional and welcomed me back. That means a lot to me as a frequent traveler when a hotel keeps track of this information. The room was comfortable, quiet, and enabled me to get my work done. I ordered room service and the food was delicious! The Internet was fast. A complimentary copy of USA Today in the lobby helps me keep up on the news of the day. I highly recommend the hotel for it's comfort, professional staff, and location.

Stayed July 2014
Helpful?
Thank lauren_bergen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryan A, General Manager at Hilton Garden Inn Sioux Falls South, responded to this review, July 28, 2014
Dear lauren_bergen,

Thank you for being a loyal guest of Hilton Garden Inn and for choosing to stay with us. I am delighted to hear that you were recognized and greeted by our staff upon your arrival. We are all glad that your stay was comfortable and that the amenities we offer were convenient and useful for you. We hope to have you as our continued guest and look forward to serving you again.

Sincerely,

Bryan Ahlers
General Manager
Hilton Garden Inn Sioux Falls South
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bluffton, South Carolina
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 25, 2014

We had stayed in HGIs in other parts of the country which helped to make our decision to stay at this delightful hotel in south Sioux Falls, SD. The hotel is conveniently located off 229 with easy access to the airport. The staff are cordial and helpful and obviously want you to have a great stay. The lobby has areas for lounging and is beautifully decorated with coffee and other drink options for guests to enjoy. The bar and restaurant areas are adjoining. The dinner we had in the restaurant was delicious. The menu choices range from sandwiches to NY strip steaks. Our room was very quiet and comfortable and we "weary" travelers spent two restful nights in this lovely hotel before our airplane rides back to South Carolina. We will definitely stay in this beautiful facility again if ever we have the pleasure of traveling to Sioux Falls.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Cheryl M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryan A, General Manager at Hilton Garden Inn Sioux Falls South, responded to this review, July 28, 2014
Dear Cheryl M,

Thank you for selecting the Hilton Garden Inn Sioux Falls South during your recent trip. We are happy to hear that you had a relaxing stay and were able to enjoy so many of our amenities including a great dinner in our restaurant and cordial service. Our lobby was redesigned last year to encourage relaxing and socializing for all guests and guests seem to love it. We hope to have the chance to serve you again in the future.

Sincerely,

Bryan Ahlers
General Manager
Hilton Garden Inn Sioux Falls South
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
1 review
5 of 5 stars Reviewed July 24, 2014

Had a great experience here - manager changed our rooms from separate to connecting without an issue, rooms were very nice and clean (loved the white linens), and breakfast was decent. Nice amenities in the lobby included cucumber water!

  • Stayed July 2014, traveled with family
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Service
Helpful?
Thank Meg S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryan A, General Manager at Hilton Garden Inn Sioux Falls South, responded to this review, July 25, 2014
Dear Meg S,

We are delighted to hear that you had an excellent experience during your stay at our hotel recently. We are here to make each of our guest's stay as enjoyable as possible. We are also glad that you enjoyed some of our upgraded amenities, including crisp duvets that are washed between each guest and cooked-to-order breakfast in our restaurant. Thank you for choosing to stay with us. We look forward to serving you again.

Sincerely,

Bryan Ahlers
General Manager
Hilton Garden Inn Sioux Falls South
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
52 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed July 23, 2014 via mobile

After driving for 14 hours on a motorcycle, I rolled into Sioux Falls late at night. I went to a couple of hotels and they were booked solid and indicated that there no rooms available in town.

I went online and booked the Hilton as Expedia said they had rooms available. Upon arrival I was informed by Katrina that they were full as well and that Expedia had double booked.

I immediately got on the phone with Expedia and they tried to book another hotel for me. There were none available.

Katrina then came to me and said someone had just canceled a reservation so there was a room for me. She had offered me a cot in the office if I was too tired to continue on, and I was overjoyed when she told me about the cancelation.

I asked Expedia for a refund, which they gave me and I got a room at the Hilton. I gave Katrina a kiss on the cheek for being so helpful, went up to the room and immediately fell asleep.

When I got up the next morning I was surprised to see Katrina at the desk. This fantastic young lady worked until midnight and then came back at 6 AM for another shift.

I thanked her again and filled out a comment card saying how helpful she had been.

Sioux Falls Hilton, you are indeed privileged to have such a great employee and I thank your entire staff and management for going above and beyond in providing such excellent service.

Stayed July 2014, traveled solo
Helpful?
Thank Wingman_ready
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryan A, General Manager at Hilton Garden Inn Sioux Falls South, responded to this review, July 25, 2014
Dear Wingman_ready,

Thank you for taking time to review your recent stay in Sioux Falls. While we are delighted to hear that you received fantastic service from a Hilton Garden Inn, it does appear that you stayed at our sister hotel, the Hilton Garden Inn Sioux Falls Downtown. Providing service such as you described is a hallmark of all Hilton Garden Inn locations. I will be more than happy to share your kind words with Katrina so that she knows the service she provides is above and beyond. We hope to have you as our guest at more Hilton Garden Inns in the future.

Sincerely,

Bryan Ahlers
General Manager
Hilton Garden Inn Sioux Falls South
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rapid City, South Dakota
Level Contributor
64 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed July 21, 2014

Our stay at this Hilton Garden was very positive, starting with check-in. We accidentally got there way before check-in time, but the guy at the front-desk happily checked us in. The room itself was very clean and looked very nice. The pool was also quite clean and enjoyable. The location of this hotel is also very nice. You are within walking distance of many shops and restaurants and are within a 15 minute drive of pretty much anywhere you'd need to go in Sioux Falls.

My only complaint with this hotel is the beds. Our bed was still fairly comfortable, but the "adjustable" part of the bed simply did not work. You could change that dial all you want, but the bed would remain the same. Other than that, our stay was very nice and I would recommend this Hilton Garden to anyone staying in Sioux Falls.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Service
Helpful?
Thank DarkSasquatch2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryan A, General Manager at Hilton Garden Inn Sioux Falls South, responded to this review, July 23, 2014
Dear DarkSasquatch2,

Thank you for staying with the Hilton Garden Inn Sioux Falls South during your recent visit. I am glad that we could accommodate your early arrival and that the remainder of your stay was pleasant. I am also pleased to hear that you found the Garden Sleep System bed comfortable overall, but apologize you didn't notice a difference between settings. Changing the firmness level creates a gradual difference with no noise, so the change is subtle. We look forward to having the chance to serve you again in the future.

Sincerely,

Bryan Ahlers
General Manager
Hilton Garden Inn Sioux Falls South
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Sioux Falls South

Property: Hilton Garden Inn Sioux Falls South
Address: 5300 S Grand Cir, Sioux Falls, SD 57108-2233
Phone Number:
Location: United States > South Dakota > Sioux Falls
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Sioux Falls
#3 Family Hotel in Sioux Falls
#3 Business Hotel in Sioux Falls
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Sioux Falls South 3*
Number of rooms: 103
Reservation Options:
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Also Known As:
Hilton Garden Inn Sioux Falls Hotel Sioux Falls

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