My elderly mother and I stayed at this hotel for a funeral in Sioux Falls. My mom fell very ill requiring emergency ambulance transportation from the hotel to a local hospital. The staff at the hotel were incredible with their personal caring and support. A local staff member is also an EMT who stepped in immediately to help. The front desk staff helped me with mom's room checkout, extended my stay without a need for me to change rooms, and even arranged a reduced, medical rate.
They asked me about her status when I got back, and were obviously concerned.
In short, they went above and beyond the standard of hotel hospitality and were very caring, helpful, and supportive during a very difficult time.
- Official Description (provided by the hotel):
- Come stay at the Holiday Inn Express Hotel & Suites Sioux Falls, a city rich in history and a regional hub for corporate and retail services. The history of Sioux Falls revolves around the cascades of the Big Sioux River. The falls were created approximately 14,000 years ago when the last glacial ice sheet redirected the flow of the Big Sioux River. With our hotel's convenient location, you will find us easily accessible to many attractions such as the Empire Mall, Sertoma Butterfly House and Outdoor Campus, Falls Park, the Washington Pavilion and Wild Water West Amusement Park. We are also conveniently located by many restaurants such as Ruby Tuesday and corporate locations such as banks, hospitals, Joe Foss Field Airport, and the Ivy Room Conference Center. Our hotel offers limited shuttle service to the airport and other corporate locations. While in Sioux Falls, make sure to sit along the banks of the mighty Big Sioux River at Falls Park, our city's namesake. While there you can check out the Horse Barn Art Gallery and Falls Park Tower. Welcome to Sioux Falls, the heart of America! ... more less
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- Also Known As:
- Holiday Inn Express Sioux Falls Hotel Sioux Falls
- Holiday Inn Sioux Falls
- Sioux Falls Holiday Inn