My husband and I stayed here for our 2 year anniversary. We were just wanting to get away from our one year old and two businesses for the weekend and booked a king whirlpool suite (#322). We checked in with no problems, had a lovely room with a beautiful bathroom. That night we got into the whirlpool and turned it on and it made a horrible grinding noise. My husband works on spa/pool motors and knew right away something wasn't right. Two of the jets didn't work as well. We went down to the front desk and informed them that we were having troubles with our whirlpool. Then they told us, 'Oh, we have been having problems with it and unfortunately everyone has checked in so we aren't able to move you.' It bothered me that they didn't tell us that upon check in (or even when I called and made the reservation) and put someone in that room anyways when they knew they were having problems with it. Most of the hotel staff knew we were celebrating a special occassion as my husband had the hotel order flowers and such to deliver to the room for our anniversary. They did offer to drop the room rate $20...which was still higher then the rate for a regular room. I asked if they could drop it to the rate of a regular king room since that's all we pretty much got since the whirlpool didn't work. They did agree to that. Overall we had a good time, but to be honest, we stayed at a Quality Inn in Mitchell (a hour away) on our wedding night in a king whirlpool suite and the room was bigger and just about as nice for half the price. Not sure if I'd stay again for the rate and the lack of consideration the hotel employees had for not informing us of the whirlpool.
- Official Description (provided by the hotel):
- Enjoy a perfect stay at Courtyard by Marriott Sioux Falls, a functional and convenient hotel in Sioux Falls, South Dakota. We offer well-designed rooms and outstanding service, near Denny Sanford Premier Center and Empire Mall. ... more less
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- Also Known As:
- Courtyard By Marriott Sioux Falls Hotel Sioux Falls
- Sioux Falls Marriott
- Sioux Falls Courtyard