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“Lovely hotel” 4 of 5 bubbles
Review of The Rushmore Hotel & Suites

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The Rushmore Hotel & Suites
Ranked #9 of 51 Hotels in Rapid City
Certificate of Excellence
GreenLeadersSilver level
Hartlepool, United Kingdom
Level Contributor
228 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
“Lovely hotel”
4 of 5 bubbles Reviewed June 14, 2014

Stayed here for several nights as part of a tour we were on. Nice hotel, in good situation for the eateries and shops of Rapid City. Staff were very helpful and courteous, breakfast had a good selection, there's a little shop on site sealing souvenirs, drinks, snacks etc which was handy. (There's also a large supermarket a block away). Our room was large with breakfast bar, coffee machine and cup shaped stools, murals on the walls of the area - very quirky!! It was clean and mostly quiet, apart from one night we heard music from the bars on the main street but not all rooms faced that street so won't apply to every room, and it didn't bother us that much, and certainly wouldn't put us off staying there again.

Room Tip: If you're a light sleeper ask for a room furthest away from the main street.
See more room tips
  • Stayed May 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank llpasah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karim M, Owner at The Rushmore Hotel & Suites, responded to this review, June 24, 2014
Thank you for your kind response! So glad you enjoyed your recently renovated room and guest amenities, and weren't bothered much by the sounds of summer here in our wonderful community. We hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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804 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (225)
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English first
Norfolk, Virginia, United States
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed June 14, 2014

Slow and too few elevators for the large property. Rooms are spartan with interesting paintings of the area. We had very good breakfasts and dinner in the dining room. The location is quite good, and the staff seems willing to help, but probably needs more training. We were there the weekend of the fourth week of May, and there was a flashing billboard advertising jobs in the hotel. Probably, the guests who came after our visit received better services.

Room Tip: Ask for 9th floor on the Main Street side.
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Green Features: Very environmentally friendly and they are remodeling the entrance way.
  • Stayed May 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank William G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karim M, Owner at The Rushmore Hotel & Suites, responded to this review, June 24, 2014
We strive to anticipate our guests' needs, and are so happy you appreciate our efforts.

If only the original owners had a crystal ball and could have foreseen the millions of visitors who travel through our area each year, they might have constructed the property somewhat differently. To that end, we continue to renovate the hotel to provide the best accommodations and services while remaining eco-friendly.
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Southington
Level Contributor
39 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed June 9, 2014

We arrived at the airport and the complimentary shuttle was there waiting for us. The friendly driver took us to the hotel. We checked in and went to our room which was very clean with sparkling white linens. The chair in the room seemed worn and the windows were a bit cloudy on the outside. Because the weather was cool and misty, we decided to eat in the hotel's restaurant where we had a delicious dinner. The restaurant staff and the girls at the desk were very friendly and helpful. The hotel is located in the heart of the downtown area and there were many shops closeby as well as banks and ATM machines. I highly recommend the Adoba.

Green Features: Recycling is encouraged as well as keeping the same linens on the beds for a short stay. Eco friendly, natural beauty products are provided.
  • Stayed June 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dot d d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karim M, Owner at The Rushmore Hotel & Suites, responded to this review, June 20, 2014
I'm so glad you enjoyed your newly renovated room and your dining experience in our Enigma Restaurant. We appreciate your kind words about our friendly and helpful staff. We strive to make our guests feel like part of our family, and love hearing from those who enjoy our South Dakota hospitality!

Your comments are important to us, as they reflect using our family of services, from our complimentary shuttle, dining experience, ATM convenience and downtown location. We try not only to be an artistic "eco" hotel, but very functional. Thank you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oregon
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed June 9, 2014

Upon check in we were upgraded to the 9th floor which a private floor. The room was modern and very clean. We ordered room service for Dinner. I had the Salmon and my husband the Chicken. It was a very good meal.

We enjoyed the free breakfast the next morning which was adaquate. The staff was all very kiind

The only I had was a tour bus was parked in front on the hotel as we were trying to exist. We had to walk through the construction zone.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Oregontravelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karim M, Owner at The Rushmore Hotel & Suites, responded to this review, June 20, 2014
We try to upgrade everyone that books directly on our website. It is very smart to book directly with hotels, as hotels will appreciate the business without paying all the third party fees. It is the least a very nice hotel should do. I'm glad you've enjoyed our cuisine. Part of being "eco" is not only about taking care of the environment that people live in, but to provide healthy eating options. We buy organic as much as possible, and it reflects in the great taste and quality we try to achieve.

Please forgive us for the inconvenience of the construction under the porte-cochere, but we are creating an interactive area with fire pits for guest enjoyment. We are trying to be the favorite hotel for people who value their time after work.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Wayne, Indiana
Level Contributor
47 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed June 5, 2014

From the time the shuttle picked us up at the airport until the day we left, we were impressed. We arrived late on the 16th and we were picked up promptly. It had been a long, complicated flight and we mentioned to the driver (very nice young lady) that we had not had time to eat. She offered to stop at Arbys so we could grab a sandwich and we did appreciate that. The shuttle took us back to the airport the next day so we could pick up our rental car. Again, a very nice gentleman. Our room was clean and updated and the maids were very friendly. We enjoyed the free breakfast. We appreciated the courteous service. The room was a bit noisy, but it really didn't bother us. The location is great. Right downtown Rapid City. It is also centrally located to the Badlands and the Black Hills. We would stay at this hotel again.

  • Stayed May 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank explore38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karim M, Owner at The Rushmore Hotel & Suites, responded to this review, June 20, 2014
It really makes me happy that you experienced what we try so hard to achieve ... great service! We think of ourselves like a football team where we pass service from one person to another, and it is great that we can have a touchdown with a comment like yours. I will pass your gratitude on to Kristina and Will. I'm sure it will boost their morale, as they are such great people to work with. We are glad you enjoyed our city and hope you will be back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warwick, New York
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed June 2, 2014

We stopped here to ask directions and were originally not going to stay here as we thought the price was a little high. It turned out we were talking to the manager who was so incredibly helpful with directions, places to go in the area, the right time to go. He was being our personal travel agent. We decided to stay because he was so nice. The rooms are each uniquely decorated and I believe the hotel was featured on HGTV. Little did we know that the price included a fantastic breakfast buffet complete with a personal chef to cook your breakfast the way you wanted it! We concluded that with the breakfast included the price was well worth the extra money!

Green Features: This is an environmentally friendly hotel with special soaps and adhering to environmentally protective practices.
  • Stayed November 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Laura T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karim M, Owner at The Rushmore Hotel & Suites, responded to this review, June 3, 2014
Thank you for the wonderful comments. So Glad you liked our Genuine South Dakota Hospitality !

Karim
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
The Villages, Florida
Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
2 of 5 bubbles Reviewed June 1, 2014

Adoba has two strengths--its location and staff. From the hotel, you can walk Rapid City's downtown area. And the people in the hotel are most informative. You must talk to Dave before you head out to explore.

Our room was small and sparsely furnished. Having only 2 small bureau drawers forced us to live out of our suitcases. We never felt settled in. Outside, the traffic and motorcycles were very loud; not conducive to sleeping. As the tours arrived, Housekeeping could not keep up with the demand. That was a pain. After a day of touring, we really did not want to sit in the lobby until our room had been made up.

Currently, the second floor is under renovation, and the landscaping is also ongoing. Just two more in conveniences.

Inside Rapid City itself there are very few hotels. You might be better staying outside the city and driving in. We wish Adoba well, but it has a long way to go to get to the top ..

Room Tip: Keep away from Main Street
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Stayed May 2014, traveled as a couple
Helpful?
4 Thank Mary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Rushmore Hotel & Suites

Property: The Rushmore Hotel & Suites
Address: 445 Mount Rushmore Rd, Rapid City, SD 57701-2754 (Formerly Adoba Eco Hotel Rapid City/Mt. Rushmore)
Phone Number:
Location: United States > South Dakota > Rapid City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in Rapid City
#5 Business Hotel in Rapid City
#12 Family Hotel in Rapid City
#14 Romantic Hotel in Rapid City
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Rushmore Hotel & Suites 3*
Number of rooms: 177
Official Description (provided by the hotel):
The Rushmore Hotel & Suites is ideally located in the city's historic downtown district, just steps away from popular entertainment options, boutiques, the President walk, and the new Main Street Square. The hotel features the 3-diamond Enigma Restaurant. All rates include a complimentary breakfast buffet. At The Rushmore Hotel & Suites, we've struck an elegant balance between Earth-friendly and Big City Chic with our sustainable efforts, practices and newly renovated Floor. Additional upgrades include a new eco-luxury bedding package in all guestrooms, complimentary shuttle to and from the airport and local businesses and 15 Megs of High Speed Internet wired and wireless. ... more   less 
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Also Known As:
Radisson Hotel Rapid City
Mt Rushmore South Dakota
Radisson Rapid City
Rapid City Radisson

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