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“Interesting, but....”

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The Rushmore Hotel & Suites
Ranked #10 of 49 Hotels in Rapid City
Certificate of Excellence
GreenLeadersSilver level
Reviewed September 5, 2013

A re-modeled previously national-chain hotel, broke away "to be independent", but filled with celebrity pictures still referencing the old chain. The remodeled decor is interesting to say the least, very minimalist and modern. However, the re-model seemed only skin deep. The shower valve was almost impossible to tune, just kept spinning past very hot to very cold, extremely sensitive. The doors did not close tightly, allowing us to be awakened by the maids chattering next door.

The hotel obviously caters to tour buses, since there were as many as three in the parking lot at one time during our two-night stay, but that was no problem if you slept late enough to avoid the breakfast rush. (The breakfast buffet, by the way, was excellent.)

Great location, easy walk to the (very cool) downtown. Overall, improve the infrastructure and you get another star.

  • Stayed: September 2013, traveled as a couple
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Thank MigWrkr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karim M, Owner at The Rushmore Hotel & Suites, responded to this reviewResponded September 7, 2013

Thank you for the four star rating. We will get to five!

I am glad you enjoyed the breakfast and location and specially dear to me, The Staff!

Best,

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512 - 518 of 902 reviews

Reviewed September 4, 2013

We spent a couple of nights in Rapid City at the Adoba Eco Hotel, 445 Mt Rushmore Road,
The hotel room is big and clean (apart from the bath) but the enormous glass sliding door to the bathroom wouldn't move so I had to get maintenance, apparently the poor guy kept getting called for jobs, we must have got him first as he came very promptly.
We ate at the hotel on our second night. The service was excellent and the waitress very helpful.
We both had the Pear and Blue Cheese salad followed by a de constructed chocolate smore (smoked marshmallows, chocolate brownie and biscuits (absolute heaven), and very economical too.
I recommend this meal to everyone staying here.

Room Tip: The hotel was being refurbished after being bought from the Radison Group, so the poor serviceman wa...
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  • Stayed: May 2013, traveled as a couple
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Thank clivewo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karim M, Owner at The Rushmore Hotel & Suites, responded to this reviewResponded September 5, 2013

Thank you for the nice review!

I am going to try that Ice Cream!

Karim

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Reviewed September 4, 2013

This hotel surpassed my expectations. Having stayed at many hotels around the country, this one ranks near the top.

The staff was very accommodating and helpful.

For a special treat, try the ice cream in the gift shop!

The Presidents are all in immediate walking distance and each statue captures the features and the size of each of these men.

I give this place an A+

  • Stayed: August 2013, traveled as a couple
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Thank travelinman36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2013

The location is good. We were there on a Thursday night and the city has a Thursday night summer block party. We were in walking distance to all the activities. The room was clean & the beds were okay. Our room was reserved as wheelchair accessible, and it was not that accessible. The bathroom was too small for the chair to maneuver around and the shower did not have a hand held sprayer. We contacted guest services, and they had a small plastic hand held installed that had no water pressure and looked like a cheap toy. the door to the bathroom was glass. Even though it was tinted blue, it felt as though the others in the room could see into the bathroom. Also the door was sliding and did not close off well on the sides leaving a gap on both sides. They had a full breakfast buffet that came with the price of our stay and it was very good. If not traveling with a person in a wheelchair, the room would have been just fine.

Room Tip: Make more specific requests if traveling with a disabled traveler.
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  • Stayed: August 2013, traveled with family
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Thank sg_loves_to_travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karim M, Owner at The Rushmore Hotel & Suites, responded to this reviewResponded September 4, 2013

Your comments are well taken. We are going to renovate the wheelchair accessible rooms to be more functional. We have asked an engineer in a wheelchair to help us in the design. Thank you for appreciating everything else.

Best,

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Reviewed September 1, 2013 via mobile

Was here for two nights, along with lots of tour groups. Rooms are clean with a updated mordern style. I love the sliding bathroom door. Breakfast time was a bit crazy with all the tour grouos, but to bad. Close to many great restaurants to pick from. Everything is right within walking distance. I must give two big tumbs up to Housekeeping, I forgot to remove my do not disturb sign from the door, showed up to my room and there was a package with fresh towels and coffee supplies and a note "Sorry we couldn't clean your room" ... I WAS SHOCKED!! Have never seen that type of service before, great job!!!

  • Stayed: September 2013
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Thank AZTraveler85616
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karim M, Manager at The Rushmore Hotel & Suites, responded to this reviewResponded September 4, 2013

Thank you for the kind words on the housekeeping staff. They go the extra mile to making sure that when you have a "do not Disturb" doesn't mean you won't get service or be left with no coffee or towels. The location speaks for itself, but the service you feel and appreciate.

Thank you!

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Reviewed August 27, 2013

Enjoyed a two night stay at this hotel. Very convenient and within walking distance to restaurants. A clean updated room with a large flat screen TV. We faced the railroad tracks but did not find it a problem and I only remember one train that went by while we were sleeping. Included buffet breakfast was average, One odd thing I noticed was that the toilet seemed much lower or closer to the floor than normal...

  • Stayed: July 2013, traveled as a couple
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Thank wharfdog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karim M, General Manager at The Rushmore Hotel & Suites, responded to this reviewResponded August 29, 2013

Thank you for the kind words. We try very hard to make the experience memorable. Our Breakfast buffet inclusive of the rate is the most extensive and complete complimentary breakfast in the area. I will check with our restaurant manager to see what we could do extra to wow everyone. In the off season, we offer a chef prepared omelet at your table. It is much to busy in the summer to do this, but a huge hit in the off season.

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Reviewed August 25, 2013

This is a great place to stay if you are in Rapid City! The rooms are uniquely decorated and 'fun'! Room was very clean and comfortable; staff was exceptional; location perfect for walking to all downtown attractions; breakfast buffet is awesome; on-site restaurant was fantastic! We just don't have anything bad to say about the Adoba Eco!

  • Stayed: August 2013, traveled on business
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Thank MrnMrsM1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karim M, Owner at The Rushmore Hotel & Suites, responded to this reviewResponded August 27, 2013

Wow! Thank you....We love to hear that you enjoyed everything we do: The location, The service and The super cool room décor!

Thank you for sharing...

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Additional Information about The Rushmore Hotel & Suites

Address: 445 Mount Rushmore Rd, Rapid City, SD 57701-2754
Phone Number:
Location: United States > South Dakota > Rapid City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in Rapid City
#5 Business Hotel in Rapid City
#11 Family Hotel in Rapid City
#14 Romantic Hotel in Rapid City
Price Range: $70 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Rushmore Hotel & Suites 3*
Number of rooms: 177
Official Description (provided by the hotel):
The Rushmore Hotel & Suites is ideally located in the city's historic downtown district, just steps away from popular entertainment options, boutiques, the President walk, and the new Main Street Square. The hotel features the 3-diamond Enigma Restaurant, the 445 Martini Lounge and the Privé. All rates include a business continental breakfast. At The Rushmore Hotel & Suites, we've struck an elegant balance between Earth-friendly and Big City Chic with our sustainable efforts, practices and newly renovated spaces. Additional upgrades include a new eco-luxury bedding package in all guestrooms, high speed WiFi, and shuttle service to and from the airport. ... more   less 
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Also Known As:
Radisson Hotel Rapid City
Mt Rushmore South Dakota
Radisson Rapid City
Rapid City Radisson

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