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“Excellent in room 723”

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The Rushmore Hotel & Suites
Ranked #10 of 49 Hotels in Rapid City
Certificate of Excellence
GreenLeadersSilver level
Reviewed July 22, 2013

All rooms recently updated or totally remodeled. In the heart of down town and by all of the restaurants, bars, and stores. Very popular, many groups and guests. Our first room on the 3rd floor was nothing special, I wanted a mural room which I thought was throughout the hotel (as noted on the Web site which has been off-line recently). The second night we moved to 723. OUTSTANDING. I loved it, so cool; I want to redecorate my house in the theme:-) The hotel is embellished with art such as murals and special creative floor tiles and extremely eco-friendly. The restaurant had well prepared food with good recipes for dinner, the expected for breakfast. The gift shop coffee to go, Rapid City Coffee Company, had the BEST coffee (only second to Dunkin Donuts which will always be my first love). I kept the air conditioning blazing and never had a problem with train noise/street noise as others have commented. I would recommend Adoba Eco.

Room Tip: Ask for a city view room on the 7th or 8th floor and ask what type of mural is in the room.
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  • Stayed: July 2013, traveled as a couple
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Thank nJOYing_Lif
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karim M, Owner at The Rushmore Hotel & Suites, responded to this reviewResponded July 26, 2013

Your great comments were like music to our ears. We will soon have the cool items in the room for purchase on a website. Thank you, Karim Merali

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537 - 543 of 903 reviews

Reviewed July 21, 2013

The customer service was awesome. Very nice and helpful. The location was perfect, in the downtown area and a strait shot to the attractions. The front desk was very knowledgable on the area and attractions. The breakfast was good and the service very prompt and professional. I was pleased and will make this a spot to visit again in the future.

Room Tip: not durring a holiday as it can be loud.
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  • Stayed: July 2013, traveled as a couple
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Thank Abraham U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karim M, Owner at The Rushmore Hotel & Suites, responded to this reviewResponded July 23, 2013

What can I say? Your words are the reason we do what we do! Thank you for spreading the good word!
Best,

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Reviewed July 21, 2013

We were here for two nights. The hotel was great. We were on the sixth floor, and our rooms (we had two rooms) were great.Things that most hotels nickel and dime you to death for, are complementary. Water, little bags of popcorn or taffy, coffee, breakfast are free. Retro style wallpaper, comfy beds, great amenities. The only reason I didn't give this hotel a five star was because when I went to do laundry, and of course, it was after I was done, I noticed the washer was absolutely filthy. Mildew and hairy stuff all in the rubber gasket. Nasty.
The other reason is because of the restaurant. Way over priced. We walked around downtown Rapid City and had wonderful meals, reasonably priced. That is such a neat town.
On the whole, I would stay here again.

Room Tip: Do laundry elsewhere.
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  • Stayed: July 2013, traveled with family
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Thank Amelia W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karim M, General Manager at The Rushmore Hotel & Suites, responded to this reviewResponded July 23, 2013

So glad you liked the room. We hate to nickel and dime you as well. We are so proud of our accomplishments to date. The restaurant is a little more expensive than a casual dining place, because you pay for table cloths, a unique fashion of service, and organic food wherever and whenever possible. Those extra's add up, but are well worth it for those who value that particular experience. We sometimes wish we could do it all, but the reality is you have to find your niche and enjoy it. Enigma is a fine dining experience and is ideal for special occasions and business occasions. Thank you for the nice comments and I am so glad you recommended us.

BTW, our engineer is all over the washing machine.

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Reviewed July 21, 2013

I recently stayed at this hotel for three nights for a business trip and had a corner room on the 6th floor. It was recently remodeled and the bed had a variety of pillow types. Classy atmosphere in the lobby and a good breakfast buffet each morning. Staff were irritating though when they banged on the door. About a half hour after I checked in, I had a staff person banging on the door with a free gift, which was three tiny pieces of licorice. And on Saturday morning at 7:57, a lady was banging on the door wanting to know what time I was checking out. I would have given this hotel a five star rating if I could have had a peaceful experience with no interruptions.

Room Tip: Run your fan nonstop to drown out the noise of the air conditioner going on and off and street noise...
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  • Stayed: July 2013, traveled on business
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1  Thank Sandra M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karim M, Owner at The Rushmore Hotel & Suites, responded to this reviewResponded July 23, 2013

Thank you for the nice ratings. We are fortunate that you gave us a 4 star rating and really appreciate it. Our staff is eager and we will hold them back a little for your next visit. Service is like fine wine. It has a rhythm and time and only experienced and genuine staff master it. Thank you for pointing out their eagerness.
Best,

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Reviewed July 19, 2013

We spent two nights at this hotel as part of our Caravan Tour. The location was nice as there were many shops, restaurants, and the statues of the Presidents nearby. We had a newly remodeled room which was comfortable. The room overlooked the street so we heard very loud music from the bar across the street. The breakfast buffet was nothing to write home about. The service was pleasant and it was nice to have wifi included at no charge and no annoying passwords.

Room Tip: Try not to get a room overlooking the street.
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  • Stayed: July 2013, traveled as a couple
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1  Thank Cheeseheads
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 16, 2013

We pulled into Rapid City with no idea were to stay, but certain we didn't want to be outside of downtown. Walking distance to all the restaurants, bars and shops made the Adoba a perfect choice.
From the moment of our arrival the staff was very friendly and courteous. The room was clean and spacious. We had one of the older rooms, but it was kind of funky, cool in a late 70's way.
The train outside of the hotel may be loud, but it is really no big deal - even with the windows wide open. And having windows that actually open is quite nice.
Looking forward to staying again the next time in the region.

  • Stayed: June 2013, traveled as a couple
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Thank moto-traveler1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karim M, Owner at The Rushmore Hotel & Suites, responded to this reviewResponded July 18, 2013

Our staff remembers you both well. You were traveling on a motorcycle from NY. You both looked so great and they thought you would appreciate our Bi-Level suite with a Jacuzzi on the lower floor. It does have a cool 70's look...We will be renovating this suite in October. Make sure to check our web site to see the new look in spring. I hope its a 70's version of the new millennium look! Thank you for your kind comments and hope all your lights are green in your travels.

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Reviewed July 15, 2013

We stayed in this hotel for 2 nights as part of our USA national parks holiday. Rooms are spacious clean and well maintained. We did ask to be moved as the first room we were given had a large noisy air conditioning unit right outside the window. Still within 15 minutes this was all sorted without any trouble.
The place is in a great location right in the heart of the town. The free buffet breakfast was more than adequate.
We would have no problem recommending this venue to our friends and we would certainly use it again.

  • Stayed: June 2013, traveled as a couple
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Thank yberd1884
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karim M, General Manager at The Rushmore Hotel & Suites, responded to this reviewResponded July 16, 2013

I am glad that the issue was resolved quickly and efficiently and that you enjoyed your stay and would come back. Your words are music to our ears!
Thank you!

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Additional Information about The Rushmore Hotel & Suites

Address: 445 Mount Rushmore Rd, Rapid City, SD 57701-2754
Phone Number:
Location: United States > South Dakota > Rapid City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in Rapid City
#5 Business Hotel in Rapid City
#11 Family Hotel in Rapid City
#14 Romantic Hotel in Rapid City
Price Range: $75 - $263 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Rushmore Hotel & Suites 3*
Number of rooms: 177
Official Description (provided by the hotel):
The Rushmore Hotel & Suites is ideally located in the city's historic downtown district, just steps away from popular entertainment options, boutiques, the President walk, and the new Main Street Square. The hotel features the 3-diamond Enigma Restaurant, the 445 Martini Lounge and the Privé. All rates include a business continental breakfast. At The Rushmore Hotel & Suites, we've struck an elegant balance between Earth-friendly and Big City Chic with our sustainable efforts, practices and newly renovated spaces. Additional upgrades include a new eco-luxury bedding package in all guestrooms, high speed WiFi, and shuttle service to and from the airport. ... more   less 
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Also Known As:
Radisson Hotel Rapid City
Mt Rushmore South Dakota
Radisson Rapid City
Rapid City Radisson

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