My stay at the Adoba (formerly the Radisson) was marked by terrible experiences. Upon arriving at the hotel, I had inquired about 2 large packages that were to be delivered prior to my arrival, for use at a conference. I was told by 2 separate front desk employees that there "was no package". On my third inquiry, to a 3rd employee, I was told that "the packages had been sitting in the back room since yesterday.". That evening I put my room service card out on my door at 10pm, watchful of the 11pm deadline, to request breakfast room service. In the morning, I noticed that the card had never been picked up from my door, and no breakfast was to be found. As I needed to ship one of the very large packages out again after use, I left the package with the front desk and advised them that I would call FedEx and schedule the pick up. 1.5 weeks later, the packages were still sitting in the hotel. The packages were never given to FedEx.
I will not stay in this Adoba or Radisson again.
- Official Description (provided by the hotel):
- The Rushmore Hotel & Suites is ideally located in the city's historic downtown district, just steps away from popular entertainment options, boutiques, the President walk, and the new Main Street Square. The hotel features the 3-diamond Enigma Restaurant. All rates include a complimentary breakfast buffet. At The Rushmore Hotel & Suites, we've struck an elegant balance between Earth-friendly and Big City Chic with our sustainable efforts, practices and newly renovated Floor. Additional upgrades include a new eco-luxury bedding package in all guestrooms, complimentary shuttle to and from the airport and local businesses and 15 Megs of High Speed Internet wired and wireless. ... more less
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- Also Known As:
- Radisson Hotel Rapid City
- Mt Rushmore South Dakota
- Radisson Rapid City
- Rapid City Radisson