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“Bestwestern Rapid City SD” 5 of 5 bubbles
Review of BEST WESTERN Ramkota Hotel

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BEST WESTERN Ramkota Hotel
Ranked #28 of 51 Hotels in Rapid City
rapid city, United States
1 review
“Bestwestern Rapid City SD”
5 of 5 bubbles Reviewed February 10, 2014

This hotel was a blast.. the pool & slid was great for the kids & the bar was great for us adults.. The mall is right behind the hotel and it's right off the interstate it's a great location. I highly recommend this hotel when you visit Rapid City

  • Stayed February 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Rod L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas P, Front Office Manager at BEST WESTERN Ramkota Hotel, responded to this review, February 11, 2014
Rod L,
I'm glad to hear your kids enjoyed the pool and you were able to relax in our Minervas lounge. We've just refurbished our waterpark features and the kids seem to like it more than ever.
Thank you for taking the time to share your stay experience and we hope to see you back soon.

Safe travels,

Front Office Manager
Best Western Ramkota Hotel & Conference Center
tkraft@ramkotarc.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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695 reviews from our community

Traveler rating
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    78
    57
See reviews for
317
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (103)
Date | Rating
  • Danish first
  • Dutch first
  • English first
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  • Any
English first
Lusk, United States
1 review
4 of 5 bubbles Reviewed February 3, 2014

Our family was visiting the Black Hills Stock Show and Rodeo. I live 2.5 hours away and didn't want to rush a one-day trip. We selected this motel because of the indoor water park. Our nanny came with us so we had three adults and two children under 2. It was great. There was plenty of room in the king suite. My 2 year old loved the water park. The room was clean and mostly quiet. Convenient parking. The staff were all very friendly. They even provided a complementary on-demand shuttle to stockshow, it was great!

  • Stayed February 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Heather I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas P, Front Office Manager at BEST WESTERN Ramkota Hotel, responded to this review, February 5, 2014
Heather I,

Thank you so much for taking the time to let us know about your stay. I'm glad the waterpark was able to give you a break and let your 2 year old have some fun. We do our best to save guests from having to deal with cold weather and parking during the stock show. I think you'll agree using the shuttle saves time and peace of mind.

We hope to have you visit us again soon.

Sincerely,

Front Office Manager
Best Western Ramkota Hotel & Conference Center
tkraft@ramkotarc.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gallup, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed February 3, 2014

Be prepared to be treated rudely by the hotel staff at check in. The restaurant food is awesome and their staff were far better than the hotel staff. If you are going to request the shuttle for the airport maybe do it 24 hours in advance as I waited for it for almost an hour and they are only 15 minutes from the airport.

  • Stayed February 2014, traveled on business
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Shannon H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas P, Front Office Manager at BEST WESTERN Ramkota Hotel, responded to this review, February 5, 2014
Shannon H,

Once again, I would like to apologize for the delay of your airport shuttle. We strive to meet all guest transportation needs in regards to the shuttle and sometimes it can be difficult to respond immediately. We do prioritize our shuttle demands and try to complete them as quickly as possible; without speeding that is. :)
We hope to have you return, so that we may prove an outstanding hotel experience for you.

Sincerely,

Front Office Manager
Best Western Ramkota Hotel & Conference Center
tkraft@ramkotarc.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Rapid City hotels

Seattle, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed February 1, 2014

We did an on-line reservation with some special requests. The following morning we followed up with a call to ensure they could be met. The front desk had made arrangements for a room very close to an entrance/exit on the ground floor as we had requested. My wife has a disability and can't walk any distance and stairs are almost always out of the question. Excellent service, close to restaurants, freeway and gas. the room heat was comfortable in single digit weather.

  • Stayed January 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank James S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas P, Front Office Manager at BEST WESTERN Ramkota Hotel, responded to this review, February 5, 2014
James S,

I'm glad to hear that you enjoyed your stay and we were able to accommodate your requests without any disruption to your travels. Thank you for taking the time to write us. We hope to see you back again soon.

Safe travels,

Front Office Manager
Best Western Ramkota Hotel & Conference Center
tkraft@ramkotarc.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Canton, Ohio
2 reviews
5 of 5 bubbles Reviewed December 20, 2013

jane and lorin were exemplary front desk employees; very guest-oriented,friendly,pleasant !!!
I HAVE BEEN COMING HERE FOR MANY YEARS AS A NATIVE SPEAKER FOR LAKOTA
EDUCATION CONFERENCE AND I ENJOY IT IMMENSELY !!!
I WISH ALL HOTELS HAD PEOPLE LIKE THEY HAVE HERE,ESPECIALLY UPON CHECKIN
AND DURING THE NIGHT SHIFT.
DR.DON BARTLETTE, OHIO
DURING MY TRIPS HERE, I HAVE BEEN annoyed at having the computers in the main lobby
where the kids dominate them and refuse to let guest on them. now, this year, I see the ramkota
inn listened to my complaints; they added two computers and put them in the room next to the
front desk,which gives staff more control of who is using the computers. the 18 year old age
limit is also a good change.
I wait all year long to return to this venue and this hotel. I highly recommend it to anyone wanting
quality service,good food, excellent employees, security personnel, shuttle service to airport,and
overall great convenience to the city.

Room Tip: room 2306 is my choice every time I come here. dr. don bartlette,speaker: LAKOTA ED.CONFERENCE
See more room tips
  • Stayed December 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank don b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas P, Front Office Manager at BEST WESTERN Ramkota Hotel, responded to this review, December 26, 2013
Don B,

Thank you for sharing with us. I'm glad to hear you enjoyed your stay and our new office center. We strive to do our best to accomodate our guest. We hope to see you again and your room will still be waiting for you.

Take care and safe travels,

Front Office Manager
Best Western Ramkota Hotel & Conference Center
tkraft@ramkotarc.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wyoming
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed December 4, 2013

I am a big fan of Best Westerns and this hotel upheld the standard nicely. We booked the room because we had an early flight out the next morning but were impressed enough that we will be back for future long weekends checking out the sights and the restaurants. The attached restaurant (Minerva's) was quite good too! My only suggestion is bigger pillows on the king-sized bed but that's a minor quibble.

  • Stayed November 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank winedivaWyoming
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas P, Front Office Manager at BEST WESTERN Ramkota Hotel, responded to this review, December 5, 2013
winedivaWyoming,

It is great to hear that we met your expectations and that you enjoyed your stay. I hope you had the chance to use our complimentary airport shuttle. Your feedback and comfort is important to us and I will research with Housekeeping to find out about larger king size pillows. If needed, feel free to ask for more pillows.

I look forward to seeing you return for future visits and come back for Minervas. They have a brand new menu and the food is as excellent as ever. Thank you for taking the time and sharing your thoughts with us.

Safe travels,

Front Office Manager
Best Western Ramkota Hotel & Conference Center
tkraft@ramkotarc.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St Joseph, United States
2 reviews
5 of 5 bubbles Reviewed December 1, 2013

Lorin at the front desk was extremely helpful and capable. Todd at the front desk also was very efficient. Leah in the restaurant is a wonderful server and made our meals relaxing and fun. She made good suggestions and was quick and efficient. She needs a promotion but I'd hate not to have her in the restaurant.

  • Stayed November 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Penelope G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas P, Front Office Manager at BEST WESTERN Ramkota Hotel, responded to this review, December 4, 2013
Penelope G,

Thank you for your feedback. It sounds to me like you enjoyed a great stay at the Ramkota. On behalf of the Ramkota and Minervas staff, we appreciate the input and will continue to do our best to maintain the same great experience for future guests.
Feel free to visit again, enjoy the restuarant, pool and all the Black Hills and Rapid City have to offer. Safe travels.

Sincerely,

Front Office Manager
Best Western Ramkota Hotel & Conference Center
tkraft@ramkotarc.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Ramkota Hotel

Property: BEST WESTERN Ramkota Hotel
Address: 2111 North LaCrosse Street, Rapid City, SD 57701-7858
Phone Number:
Location: United States > South Dakota > Rapid City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #28 of 51 Hotels in Rapid City
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Ramkota Hotel 3*
Number of rooms: 267
Official Description (provided by the hotel):
Western and Native American decor rooms PLUS Western hospitality! Free waterpark passes included with rates; full service Minerva's Restaurant and Bar; free computers/printers and internet access. Fitness Room, huge indoor pool, gift shop and complimentary shuttle. Across the street from the Rushmore Mall (110 stores) and movie theaters. ... more   less 
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Also Known As:
Best Western Rapid City
Rapid City Best Western

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