Was "trapped" in Rapid City for six days by poor weather and a bad head cold while delivering a small aircraft across the country. Staff was very friendly and extremely helpful and accommodating. Jane at the front desk in particular was wonderful and very helpful. Entire staff was excellent including restaurant (Minerva's, collocated).
Room was good size, comfortable and clean. Excellent wifi. If/when I return to Rapid City again I will only stay at this hotel.
This struck me as a very well run property with very professional, friendly staff with a real customer service ethic.
No negatives and fully recommend this hotel.
- Official Description (provided by the hotel):
- Western and Native American decor rooms PLUS Western hospitality! Free waterpark passes included with rates; full service Minerva's Restaurant and Bar; free computers/printers and internet access. Fitness Room, huge indoor pool, gift shop and complimentary shuttle. Across the street from the Rushmore Mall (110 stores) and movie theaters. ... more less
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- Also Known As:
- Best Western Rapid City
- Rapid City Best Western