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“Great stay!”

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Best Western Ramkota Hotel
Ranked #21 of 48 Hotels in Rapid City
Scottsbluff, Nebraska, United States
Level 4 Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Great stay!”
Reviewed September 18, 2012

This hotel is in a great location for touring Rapid City. We attended events at the Rushmore Civic Center and this was an easy location for that. Our room was nicely decorated and very clean. The hotel was busy but we found it to be quiet. Being close to the Rushmore Mall and Cabela's was a plus. The front desk staff was friendly and helpful.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank lizbeth49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Veronica S, Front Office Manager at Best Western Ramkota Hotel, responded to this review, September 20, 2012
I would first like to thank you for taking the time to comment on your stay with us. We are happy to hear that your stay with us was a good one. We strive to make each guest experience a great one. I will share your comments with our staff and general manager. We hope to see you again soon.
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799 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (109)
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English first
Pulborough, England, United Kingdom
Level 5 Contributor
52 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed September 14, 2012

Good location, decent rooms but it is next to a busy road and has loads of cars parked around the hotel. If you are unlucky enough to have a room on the ground floor next to the car park then this would be a problem. Decent breakfast but all in all we would not return. There must be better hotels in Rapid City.

Room Tip: Avoid the ground floor and rooms facing the carpark.
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Terenceandwendy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Veronica S, Front Office Manager at Best Western Ramkota Hotel, responded to this review, September 18, 2012
Thank You for your comments in regards to your recent reservation with us. We strive to make everyones experience special and are very sorry that we did not meet your expections during your stay. I will share with other management staff your concerns. We hope to have you as our guest again to rectify the situation. Thank You again for your comments
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
oliver
1 review
Reviewed September 12, 2012

We found our room very dirty...hair in the bathtub, had not been dusted for a long time...I had to dust lamps etc. Rail of the sliding door broken and filthy dirty. Our tub did not drain and we were there for 3 nights and the tub was never cleaned, as, the scum from the slow drain was always there. Beds were clean and comfortable , but keep your shoes on as carpet was more than filthy. Room sort of smelly. like dogs had just slept there. Very dissapointed in this hotel.

Room Tip: ask to see the room and check for cleanleness
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kathy z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Veronica S, Front Office Manager at Best Western Ramkota Hotel, responded to this review, September 14, 2012
First I would like to Thank You for taking the time to comment on your stay with us. We strive to make ever guests experience a good one. I am sorry that your experience with us was not a memorable one. I will be speaking with our housekeeping and maintenance managers in regards to your stay. We hope to have you as our guest in the future to rectify your stay with us.
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Travelers are raving about these Rapid City hotels

Eau Claire
Level 5 Contributor
60 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed September 5, 2012

Stayed here during our recent trip to the Sturgis Motorcycle Rally. It was great to see the sea of bikes in the parking lot. The facility was really clean and well maintained but did not expect that all rooms opened to the outside. Rather old style but still the place was really nice. We only used the room itself because we were at Sturgis most of the time so no opinion of the pool area. We did enjoy the breakfast bar served in the morning. It was included in our room price and well worth it. They had just about anything you wanted to eat. Overall, it was a really good experience.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank glass_man111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Veronica S, Front Office Manager at Best Western Ramkota Hotel, responded to this review, September 6, 2012
Thank You for your comments on your recent stay with us. We appreciate the feedback that we receive from past guests. I will be happy to share the comments with the management staff for the hotel and restaurant. Thank you and we hope to see you again in the future
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hastings, Michigan
Level 5 Contributor
88 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed September 1, 2012

We stayed here on our way from the West Coast to the Midwest. We were traveling with our cat, and needed a place that allowed pets. We had stayed at a Best Western in Missoula that was top notch, and I have to say that this Best Western was not quite as nice. It does have a fancier pool with water slides, etc that younger kids will enjoy, but the pool area seemed dated and not as well maintained or clean as others we stayed at. If we are in Rapid City again, we might look around at other options for the price...but would stay here again if we needed to.

Room Tip: If you plan to use the pool, you can/should request a room near it. This hotel is relatively large...
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  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jwk0904
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Veronica S, Front Office Manager at Best Western Ramkota Hotel, responded to this review, September 6, 2012
Thank You for your comments in regards to your recent reservation with us. We strive to make everyones experience special and are very sorry that we did not meet your expections during your stay. I will share with other management staff your concerns. We hope to have you as our guest again to rectify the situation. Thank You again for your comments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubuque, Iowa
Level 6 Contributor
430 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 506 helpful votes
Reviewed August 30, 2012

We really enjoyed our stay here. There were a couple of little things that I think would have made me want to rate is excellent, but overall it was a nice find in the area.

The front desk staff were very nice and helped out with directions during our stay. The room we stayed in was pretty big. We had a door from inside the hallway and one that led out to the courtyard. We had a double queen room for five people (3 adults, 2 kids), and we had more than enough room. In fact, there was so much room in the hotel that we were surprised they did not make use of that by adding a fridge and/or microwave to the room. The room was nicely decorated, the bed was super comfy, and the pillows were even great (had a problem with soft pillows the hotel we stayed at the night before).

The pool areas (there are two of them) are great for the kids. One area is the standard hotel pool area with some hot tubs, and the other one has some water slides that the kids, and even my husband, enjoyed a few times during our two nights here. The water was clean and cool but not freezing cold. The kids wanted to run down here every free minute they got.

The courtyard that the other door in our room opened to was very nice for people who had brought pets with them or people who wanted to have a cigarette without walking a mile to get to an entrance. It was a nice grass covered area with a gazebo in the middle where you could just sit and socialize.

The only cons I could find here were 1) no fridge or microwave and 2) no breakfast. Otherwise, it was a great stay and the kids loved it here.

Room Tip: If you have pets or smoke, ask for a room that connects into the hallway and the courtyard.
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  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Shawni_and_Buck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Veronica S, Front Office Manager at Best Western Ramkota Hotel, responded to this review, September 1, 2012
Thank you for your comments on your stay with us. We strive to make each guest experience a good one. I will be happy to share your comments to management and to the staff in regards to your stay. We hope to see you again and Thank You for staying with us
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fargo, North Dakota
Level 4 Contributor
43 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed August 28, 2012

Stayed in what was called the 'executive suite'. Have to be honest for the price we paid (a whopping $220/night) I expected a whole lot more. Best Western in Pierre has a way nicer suite for literally 1/3 the price. I realize this place is in a larger city on a main interstate and it has a waterpark however the price seems a little high. The bathroom layout was, in my opinion, completely weird and quite cramped. I also had hopes that at that price there would at least be a whirlpool tub in the room but no luck there. We stayed in building 'G' and it wasn't too noisy. My only complaint is the doors slam shut quite loudly no matter how careful you are. Not a bad location near the mall and some great restaurants. Minerva's which is located in the hotel has great food and the room service is quite speedy.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Blake S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Veronica S, Front Office Manager at Best Western Ramkota Hotel, responded to this review, September 1, 2012
Thank you for your comments on your stay with us. We strive to make each guest experience a good one. I will be happy to share your comments to management and to the staff in regards to your stay. We hope to see you again and Thank You for staying with us
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Ramkota Hotel

Property: Best Western Ramkota Hotel
Address: 2111 N. LaCrosse Street, Rapid City, SD 57701-7858 (Formerly BEST WESTERN Ramkota Hotel)
Phone Number:
Location: United States > South Dakota > Rapid City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #21 of 48 Hotels in Rapid City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Best Western Ramkota Hotel 3*
Number of rooms: 267
Official Description (provided by the hotel):
Western and Native American decor rooms PLUS Western hospitality! Free waterpark passes included with rates; full service Minerva's Restaurant and Bar; free computers/printers and internet access. Fitness Room, huge indoor pool, gift shop and complimentary shuttle. Across the street from the Rushmore Mall (110 stores) and movie theaters. ... more   less 
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Also Known As:
Best Western Rapid City
Rapid City Best Western

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