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BEST WESTERN Ramkota Hotel
Ranked #29 of 51 Hotels in Rapid City
Eau Claire
Level Contributor
60 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Really enjoyed the stay”
5 of 5 bubbles Reviewed September 5, 2012

Stayed here during our recent trip to the Sturgis Motorcycle Rally. It was great to see the sea of bikes in the parking lot. The facility was really clean and well maintained but did not expect that all rooms opened to the outside. Rather old style but still the place was really nice. We only used the room itself because we were at Sturgis most of the time so no opinion of the pool area. We did enjoy the breakfast bar served in the morning. It was included in our room price and well worth it. They had just about anything you wanted to eat. Overall, it was a really good experience.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank glass_man111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Veronica S, Front Office Manager at BEST WESTERN Ramkota Hotel, responded to this review, September 6, 2012
Thank You for your comments on your recent stay with us. We appreciate the feedback that we receive from past guests. I will be happy to share the comments with the management staff for the hotel and restaurant. Thank you and we hope to see you again in the future
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707 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (103)
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Hastings, Michigan
Level Contributor
88 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed September 1, 2012

We stayed here on our way from the West Coast to the Midwest. We were traveling with our cat, and needed a place that allowed pets. We had stayed at a Best Western in Missoula that was top notch, and I have to say that this Best Western was not quite as nice. It does have a fancier pool with water slides, etc that younger kids will enjoy, but the pool area seemed dated and not as well maintained or clean as others we stayed at. If we are in Rapid City again, we might look around at other options for the price...but would stay here again if we needed to.

Room Tip: If you plan to use the pool, you can/should request a room near it. This hotel is relatively large...
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  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jwk0904
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Veronica S, Front Office Manager at BEST WESTERN Ramkota Hotel, responded to this review, September 6, 2012
Thank You for your comments in regards to your recent reservation with us. We strive to make everyones experience special and are very sorry that we did not meet your expections during your stay. I will share with other management staff your concerns. We hope to have you as our guest again to rectify the situation. Thank You again for your comments.
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Dubuque, Iowa
Level Contributor
340 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 455 helpful votes
4 of 5 bubbles Reviewed August 30, 2012

We really enjoyed our stay here. There were a couple of little things that I think would have made me want to rate is excellent, but overall it was a nice find in the area.

The front desk staff were very nice and helped out with directions during our stay. The room we stayed in was pretty big. We had a door from inside the hallway and one that led out to the courtyard. We had a double queen room for five people (3 adults, 2 kids), and we had more than enough room. In fact, there was so much room in the hotel that we were surprised they did not make use of that by adding a fridge and/or microwave to the room. The room was nicely decorated, the bed was super comfy, and the pillows were even great (had a problem with soft pillows the hotel we stayed at the night before).

The pool areas (there are two of them) are great for the kids. One area is the standard hotel pool area with some hot tubs, and the other one has some water slides that the kids, and even my husband, enjoyed a few times during our two nights here. The water was clean and cool but not freezing cold. The kids wanted to run down here every free minute they got.

The courtyard that the other door in our room opened to was very nice for people who had brought pets with them or people who wanted to have a cigarette without walking a mile to get to an entrance. It was a nice grass covered area with a gazebo in the middle where you could just sit and socialize.

The only cons I could find here were 1) no fridge or microwave and 2) no breakfast. Otherwise, it was a great stay and the kids loved it here.

Room Tip: If you have pets or smoke, ask for a room that connects into the hallway and the courtyard.
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  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Shawni_and_Dan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Veronica S, Front Office Manager at BEST WESTERN Ramkota Hotel, responded to this review, September 1, 2012
Thank you for your comments on your stay with us. We strive to make each guest experience a good one. I will be happy to share your comments to management and to the staff in regards to your stay. We hope to see you again and Thank You for staying with us
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fargo, North Dakota
Level Contributor
43 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed August 28, 2012

Stayed in what was called the 'executive suite'. Have to be honest for the price we paid (a whopping $220/night) I expected a whole lot more. Best Western in Pierre has a way nicer suite for literally 1/3 the price. I realize this place is in a larger city on a main interstate and it has a waterpark however the price seems a little high. The bathroom layout was, in my opinion, completely weird and quite cramped. I also had hopes that at that price there would at least be a whirlpool tub in the room but no luck there. We stayed in building 'G' and it wasn't too noisy. My only complaint is the doors slam shut quite loudly no matter how careful you are. Not a bad location near the mall and some great restaurants. Minerva's which is located in the hotel has great food and the room service is quite speedy.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Blake S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Veronica S, Front Office Manager at BEST WESTERN Ramkota Hotel, responded to this review, September 1, 2012
Thank you for your comments on your stay with us. We strive to make each guest experience a good one. I will be happy to share your comments to management and to the staff in regards to your stay. We hope to see you again and Thank You for staying with us
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bloomington, Minnesota
2 reviews
1 of 5 bubbles Reviewed August 20, 2012

I stay in hotels roughly 30-40 times a year. I have never encountered unprofessionalism on this level. This hotel appears nice, everywhere but in the rooms. These are 70$ rooms priced at 130$. The air in most of the rooms is a system from 1967. The coffee maker must have cost them a whole 5 dollars. The television is a tube set that is 15 years old, I know because I own one. THERE IS NO FAN OPTION IN THE ROOM, so if your neighbors are noisy too bad. The outside pool was not heated and it was 65 degrees outside. The indoor pool is not intended for adults nor is there any room for one with how crowded it is.The doors to the rooms squeeked loudly, the location is just off the freeway so you hear cars all night. The refrigerator tipped when opened and closed. oh and if you have any complaints for the manager, he will go around town smearing your character in an attempt to make his hotel, and himself, seem less pathetic. I do not even live in that city and I found out he was because I know people.

  • Stayed August 2012, traveled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank john d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Veronica S, Front Office Manager at BEST WESTERN Ramkota Hotel, responded to this review, August 21, 2012
Thank You for your comments--I am not for sure which hotel this is directed at since the Best Western Ramkota Hotel in Rapid City has only indoor pools not outdoor.

Thank You
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Weare, New Hampshire
Level Contributor
55 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed August 13, 2012

We stayed the whole week before the Sturgis motorcycle rally & was pleases with the location for visiting the surrounding sights..it's a large hotel..but the staff is wonderful and they have maps if you need them..they had a cooler of water in the lobby daily & with the 100 degree weather outside it was a nice touch. theres a restraunt on the premises,food was good, good service also. hotel has coffee in the lobby in the morning,but no breakfast area as in some of the other Best Westerns due to restraunt probably. pool area and water park are great for families with children and are clean and well maintained. As busy as it was there all the staff was helpful and friendly..hotel is clean..good location..great staff at the front desk..would reccomend to anyone staying in the area.

Room Tip: theres no elevators so if you have difficulty climbing ask for a groundfloor room
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  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ladtvtxrider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Veronica S, Front Office Manager at BEST WESTERN Ramkota Hotel, responded to this review, August 21, 2012
Thank you for your comments on your stay with us. We strive to make each guest experience a good one. I will be happy to share your comments to management and to the staff in regards to your stay. We hope to see you again and Thank You for staying with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed August 12, 2012

We stayed here for one night on our recent trip to Yellowstone. The Ramkota itself was easy to find (right off the interstate), although the same can't be said for our room -- the hotel is very large and has a somewhat confusing layout. The woman at the front desk who checked us in provided a map of the hotel and explicit directions on how to find our room, which was very helpful.

Our room was spacious, well lit and provided enough floor space for an air bed (we had a party of 5). It would have been nice to have a mini fridge in the room -- all of the other Best Westerns we stayed at during this trip had both a microwave and an in-room fridge. Bathroom was a reasonable size and decently clean. Beds were comfortable.

The best part of the hotel -- at least in the opinion of our 12, 11 and 7 year old kids -- was the hotel's water park. It was really nice that they were able to get rid of some of their excess energy before we hit the road to see Mt. Rushmore.

Unfortunately, the hotel does not have an elevator, and our room was on the 2nd floor. It was a bit inconvenient to drag our entire assortment of coolers, suitcases, duffle bags, stuffed animals, etc up and down the stairs.

All of the other hotels we stayed at during our vacation provided a free breakfast -- especially given the rate that we paid; it would have been nice if the Ramkota did the same. We didn't try the on-site restaurant.

Overall, OK value given the (somewhat high) price we paid for our room ...

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hannah073
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Veronica S, Front Office Manager at BEST WESTERN Ramkota Hotel, responded to this review, August 21, 2012
Thank you very much for your kind remarks. We work hard to make your experience with us as satisfactory as possible and appreciate the time you took to give us your feedback. Your feedback will be shared with our management team and also with the front desk associate that helped you. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Ramkota Hotel

Property: BEST WESTERN Ramkota Hotel
Address: 2111 North LaCrosse Street, Rapid City, SD 57701-7858
Phone Number:
Location: United States > South Dakota > Rapid City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #29 of 51 Hotels in Rapid City
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Ramkota Hotel 3*
Number of rooms: 267
Official Description (provided by the hotel):
Western and Native American decor rooms PLUS Western hospitality! Free waterpark passes included with rates; full service Minerva's Restaurant and Bar; free computers/printers and internet access. Fitness Room, huge indoor pool, gift shop and complimentary shuttle. Across the street from the Rushmore Mall (110 stores) and movie theaters. ... more   less 
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Also Known As:
Best Western Rapid City
Rapid City Best Western

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