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“Quick stop in Rapid City”

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Best Western Ramkota Hotel
Ranked #22 of 48 Hotels in Rapid City
Reviewed August 3, 2012

We stayed in Rapid City the night before we headed to the airport. The main reason I chose this hotel was for the (small) indoor water park. There are 2 160 foot slides that are fun for both kids & adults. The rest of the water park was very kid friendly. There is also a swimming pool & hot tub across the hall. We reserved a 2 Q room which offered a coffee maker but NO microwave or mini fridge. Our room was on the 1st floor which would have been okay but there weren't any chairs on the patio or a screen on the patio door. Didn't use any other amenities (if there were any). There is plenty of free parking & an on-site restaurant, but no free breakfast.

Room Tip: Ask for 2nd floor for privacy/safety purposes.
  • Stayed: July 2012, traveled with family
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Thank FrugalMother
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Veronica S, Front Office Manager at Best Western Ramkota Hotel, responded to this reviewResponded August 21, 2012

Thank You for your comments in regards to your recent stay with us. We strive to make everyones experince special and are very sorry that we did not meet your expections during your stay.We are currently looking into the situation in regards to no screens on the patio doors. I will share with other management staff your concerns. We hope to have you as our guest again to rectify the situation.

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714 - 720 of 831 reviews

Reviewed July 16, 2012

I got very lucky to get a room at the last minutes at this extremely booked hotel. The front desk check in staff was very friendly and helpful, but not so much the next morning. The layout was confusing until you got used to it. The FREE waterpark is a great amenity and we enjoyed both it and the lap pool and hot tub accross the hall. The one warning is that the water slides are FAST, out of control fast, and I didn't go down either of them a second time. The pool attendant looked bored on the first day, and had a friend up there on the second day. The room was dated but adequate, but it had a huge walk out balcony. There is no breakfast to speak of, in fact if you don't get down to the lobby before 9:00 am you will not even get a cup of coffee. Overall a good hotel at a great price.

  • Stayed: July 2012, traveled with family
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1  Thank ktripp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Veronica S, Front Office Manager at Best Western Ramkota Hotel, responded to this reviewResponded August 21, 2012

Thank You for your comments in regards to your recent stay with us. We strive to make everyones experince special and are very sorry that we did not meet your expections during your stay. I will share with other management staff your concerns. We will be speaking to the staff also in regards to your experience in the waterpark area. We hope to have you as our guest again to rectify the situation.

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Reviewed July 14, 2012

My wife & 2 sons had a great time at the Ramkota. The room was clean, the staff was prompt & friendly, the attached water facilities were outstanding and the affiliated restaurant was the best. You can't do better than this place, especially for the price. I slept better than ever on their very comfortable beds.

Minervas Restaurant (attached) has a simple but excellent menu and they accommodate all special requests (without charge in almost all cases).

Room Tip: Facility is large so if you have kids, ask for a room near the pool/waterslides.
  • Stayed: July 2012, traveled with family
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Thank CADiver1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Veronica S, Front Office Manager at Best Western Ramkota Hotel, responded to this reviewResponded August 21, 2012

Thank You for the response. We always love to hear how our guest feel after their stay. I will share with fellow staff members and we hope to see you again

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Reviewed July 12, 2012

This Best Western is definitely the best stop on our cross-country trip. The room was clean, comfortable, and had plenty of space. The hotel has a very nice swimming pool, with a separate kiddy pool, AND a water park complete with slides and a pirate ship! This hotel, just off I-90, had room service from the in-house restaurant and is within walking distance from several others. There is a gas station literally in the parking lot and the hotel also offered a guest laundry and gift shop. Definitely worth the stop and we absolutely recommend staying here!

  • Stayed: July 2012
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Thank smithcd3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Veronica S, Front Office Manager at Best Western Ramkota Hotel, responded to this reviewResponded August 21, 2012

Thank You for the response. We always love to hear how our guest feel after their stay. I will share with fellow staff members and we hope to see you again

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 9, 2012

My room was a lower level non-smoking with 2 queen beds. It was kind of clean, but the sheets were damp and there was long black hair in tub. The mini-waterpark was a nice feature. The water slides were fun. The water in the regular pool was a bit chilly so we didnt swim in it much. The Hotels location was very good though, right off the freeway and easy to get to where we were going and next to a mall.

If I had to do it all over again, I probably wouldn't stay here, I think I could get a cleaner hotel with more amenities (like a small refridgerator) for about the same price.

  • Stayed: July 2012, traveled with family
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1  Thank Kayakgirl27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Veronica S, Front Office Manager at Best Western Ramkota Hotel, responded to this reviewResponded August 21, 2012

Thank You for your comments in regards to your recent stay with us. We strive to make everyones experince special and are very sorry that we did not meet your expections during your stay. I will share with other management staff your concerns. We hope to have you as our guest again to rectify the situation.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 9, 2012

This hotel has no amenities including, breakfast, fridge, microwave...nothing! The worst part was that they don't even have an elevator. The place is really a dump. Looks like they bought several hotels and combined them into the Ramkota. My kids really looked forward to the water park and after two trips down the water slide my daughter was injured. The other pool is only 5 ft in the middle of the pool??? There is no place for adults or older kids to swim and it was packed. No place to sit and watch the kids. My family members suite smelled of smoke so bad they couldn't sleep and had to have it fumigated twice. If you like bare minimum motels, then you will be fine staying here.

  • Stayed: July 2012, traveled with family
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1  Thank mckapke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Veronica S, Front Office Manager at Best Western Ramkota Hotel, responded to this reviewResponded July 19, 2012

Thank You for your comments in regards to your recent stay with us. We strive to make everyones experince special and are very sorry that we did not meet your expections during your stay. I will share with other management staff your concerns. We hope to have you as our guest again to rectify the situation.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 8, 2012

If your kids like to use the swimming pool at a hotel this is the place to stay. The water park pool is great for young children. Besides the water park pool there is another big swimming pool across the hallway. Hot tub was nice but temperature was hotter then most hot tubs.
Room was fine. Nothing fancy.
Downside is that there are no elevators. You have to haul your luggage and ice chest upstairs.
There are no fridges or microwaves though a microwave can be requested.
Front desk staff was okay. Two ladies that were there the morning when we made a reservation were pleasant and very helpful. When we came back later in the afternoon to actually check in the front desk staff was totally opposite. Not only this hotel but also the others we encountered the staff that greets you first needs to learn to put a smile on their face. From the three motels we stayed at in Rapid City this one was the best.

Room Tip: Large complex. If you are going to use the pool ask for a room near the pools.
  • Stayed: June 2012, traveled with family
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1  Thank Josie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Veronica S, Front Office Manager at Best Western Ramkota Hotel, responded to this reviewResponded July 19, 2012

Thank you for taking the time to comment. Your concerns are important to us and we take every effort to ensure they are addressed for future guests. I am sorry to hear that we did not meet your expectations. I sincerely hope we will have the opportunity to have you as our guest in the future and make your experience better.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Ramkota Hotel

Address: 2111 N. LaCrosse Street, Rapid City, SD 57701-7858 (Formerly BEST WESTERN Ramkota Hotel)
Phone Number:
Location: United States > South Dakota > Rapid City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #22 of 48 Hotels in Rapid City
Price Range: $105 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Ramkota Hotel 3*
Number of rooms: 267
Official Description (provided by the hotel):
Western and Native American decor rooms PLUS Western hospitality! Free waterpark passes included with rates; full service Minerva's Restaurant and Bar; free computers/printers and internet access. Fitness Room, huge indoor pool, gift shop and complimentary shuttle. Across the street from the Rushmore Mall (110 stores) and movie theaters. ... more   less 
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Also Known As:
Best Western Rapid City
Rapid City Best Western

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