We stayed here one night while Christmas shopping for the weekend. It's in a great location and easy to get to. Very clean which I like and spacious. Would highly recommend. Price was great also.More
- Free Wifi
- Free Parking
We came to Rapid City since we are considering moving our family and business here. We were impressed with the cleanliness of this hotel and the nice large two bedroom suite. The breakfast was more than adequate, with scrambled eggs and sausage served on one of the mornings, along with waffles, great coffee and other good stuff. We received an important email that we need to print up, sign and fax, and although this is not necessarily a business hotel, Lynne the manager, printed our document and even faxed it for us back to our realtor. The pool and hot tub were great, as were the vending machines. Kids were happy and we were too. Thanks, GrandStay, for making our stay comfortable and reasonably priced!
Thank you for the great review; I was glad to be of help!
Absoluletely wonderful in every respect. Excellent service, totally clean and friendly, delicious breakfast. Fantastic rooms. We had our furry daughter with us and felt very welcome! Excellent locations and right near a Petsmart and Kohls! We loved the room....wish all hotels could be like this one. Will DEFINITELY seek out GrandStay Residential Suites in the future.
Thank you for the great review, and for choosing the GrandStay. We hope you will continue to be a GrandStay customer!
The first time i stayed at this hotel, I loved it. It was very clean roomy and felt like coming home for the night. This last time, It took three trips to the front desk to obtain a key card that would work in the door. I was placed in a different room that had a hidious panel for the heating or air conditioning in it and the noise was unbearable. My husband talked me into staying but by morning he too hated this hotel. Had to shut the air conditioner off and open the windows only to hear the traffic noise all night. Neither of us had a peaceful night. Too bad one poor night changes everything. Even though the hotel was clean and met my needs in every other way and the breakfast was adequate I will be more leary before checking into this hotel.
I apologize for your bad experience. Please contact me as I would like an opportunity to speak with you. Thank you for your honesty, it is with comments such as yours that we are made aware of problems that need addressed. I look forward to hearing from you.
The hotel was very clean and quiet. Parking was outside the front door. Breakfast was great for the family. It was off season for our trip, but very pleasant and economical.
Thank you, we're glad you liked our hotel!
We had a very pleasant stay at the hotel. The spacious suite, great staff--very helpful with all our questions, the hominess of the lobby, the convenience of the breakfast, the availability of the coffee, and other amenities we didn't use (i.e., washing machines & pantry) made our stay wonderful. We would stay there again if ever in the area again.
We're glad you enjoyed your stay with us. Thank you.