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GrandStay Residential Suites Hotel Rapid City
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Reviews (568)
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All reviewsgrand staybedroom suitebasketball courtfull kitchenblack hillswaffleshome away from homepool and hot tubwaffle makerdefinitely stay here againthe hotel is cleanthe breakfast areabadlands national parkdesk clerkhotel staffgreat place to stayhot breakfast
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511 - 516 of 568 reviews
Reviewed November 24, 2010

We came to Rapid City since we are considering moving our family and business here. We were impressed with the cleanliness of this hotel and the nice large two bedroom suite. The breakfast was more than adequate, with scrambled eggs and sausage served on one of the mornings, along with waffles, great coffee and other good stuff. We received an important email that we need to print up, sign and fax, and although this is not necessarily a business hotel, Lynne the manager, printed our document and even faxed it for us back to our realtor. The pool and hot tub were great, as were the vending machines. Kids were happy and we were too. Thanks, GrandStay, for making our stay comfortable and reasonably priced!

  • Stayed: November 2010, traveled on business
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Thank FamilyofFive1111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this reviewResponded December 1, 2010

Thank you for the great review; I was glad to be of help!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 12, 2010

Absoluletely wonderful in every respect. Excellent service, totally clean and friendly, delicious breakfast. Fantastic rooms. We had our furry daughter with us and felt very welcome! Excellent locations and right near a Petsmart and Kohls! We loved the room....wish all hotels could be like this one. Will DEFINITELY seek out GrandStay Residential Suites in the future.

  • Stayed: September 2010, traveled as a couple
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Thank Mimi7Michigan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this reviewResponded November 15, 2010

Thank you for the great review, and for choosing the GrandStay. We hope you will continue to be a GrandStay customer!

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Reviewed November 1, 2010

The first time i stayed at this hotel, I loved it. It was very clean roomy and felt like coming home for the night. This last time, It took three trips to the front desk to obtain a key card that would work in the door. I was placed in a different room that had a hidious panel for the heating or air conditioning in it and the noise was unbearable. My husband talked me into staying but by morning he too hated this hotel. Had to shut the air conditioner off and open the windows only to hear the traffic noise all night. Neither of us had a peaceful night. Too bad one poor night changes everything. Even though the hotel was clean and met my needs in every other way and the breakfast was adequate I will be more leary before checking into this hotel.

  • Stayed: October 2010, traveled as a couple
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7  Thank SHELBY98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this reviewResponded November 2, 2010

I apologize for your bad experience. Please contact me as I would like an opportunity to speak with you. Thank you for your honesty, it is with comments such as yours that we are made aware of problems that need addressed. I look forward to hearing from you.

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Reviewed October 31, 2010

The hotel was very clean and quiet. Parking was outside the front door. Breakfast was great for the family. It was off season for our trip, but very pleasant and economical.

  • Stayed: October 2010, traveled with family
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Thank Bobbyr48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this reviewResponded November 2, 2010

Thank you, we're glad you liked our hotel!

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Reviewed October 26, 2010

We had a very pleasant stay at the hotel. The spacious suite, great staff--very helpful with all our questions, the hominess of the lobby, the convenience of the breakfast, the availability of the coffee, and other amenities we didn't use (i.e., washing machines & pantry) made our stay wonderful. We would stay there again if ever in the area again.

  • Stayed: September 2010, traveled as a couple
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Thank prattgirl4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this reviewResponded November 2, 2010

We're glad you enjoyed your stay with us. Thank you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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