We received the best customer service since we walked into the hotel to register. Rhoda even helped us bring in our things on the luggage cart. All the staff always spoke & said if we ever need anything to let them know. We reserved a one-bedroom suite for 7 nights. We had a kitchenette and cooked a couple of times. We had a full-size fridge with icemaker. We never would have made it with a small fridge. You have a couple of pans, set of four plates, bowls, & silverware. And, there's even an automatic dishwasher to wash all of this in and they provide the dishwasher detergent. We ate breakfast here most mornings. It's the same thing, just the hot items are rotated; but, hey, it saves some money. The only "noise problems" we had was people letting their doors slam shut. I don't understand that. I debated whether to stay in Rapid City as the base for our travels in the Black Hills or stay somewhere else, such as Hill City. I made the right choice this time!!! Thanks to Gavin Fawbush, General Manager, for the help in making the reservation. I can't imagine staying anywhere else in town!!!
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