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“Very good.”

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Super 8 Rapid City/LaCrosse St
Ranked #25 of 48 Hotels in Rapid City
Reviewed September 1, 2013

Rather expensive. Very good motel. Clean and fine. Very good breakfast. Very lovely staff, especially the girl at breakfast, all very clean and tidy. Short walk to restaurants. We came back here. Thanks for us.

  • Stayed: August 2013, traveled as a couple
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Thank Stefán Sigurður G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
s8gm3587, Manager at Super 8 Rapid City/LaCrosse St, responded to this reviewResponded September 3, 2013

Thank you so much for taking the time to write your review. We take great pride in the cleanliness of not only our rooms, but the entire hotel, INSIDE AND OUT! In addition, our breakfast bar host works hard to make your breakfast experience with us as enjoyable as possible, and to provide a positive start to your Super 8 Day!

Erin DeMars
Assistant General Manager

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531 - 537 of 739 reviews

Reviewed August 30, 2013

I had a non-smoking reserved room and was given a smoking room instead. It was late at night when we arrived and we were very tired so decided we could bear with the smell. The next morning, I went to the clerk to see why this had happened. He said their computer doesn't tell them what type of smoking or non-smoking room I had reserved. To compensate for the mistake, the clerk said he could take off $ 20 but instead I was charged more than what I had reserved it online for. Really??? Would not recommend this motel.

  • Stayed: August 2013, traveled solo
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Thank Suzanne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
s8gm3587, Manager at Super 8 Rapid City/LaCrosse St, responded to this reviewResponded September 3, 2013

Thank you so much for taking the time to write your review. I find this very disturbing that one our desk clerks would even say such a thing. However, we do get reservations that come to us from what we refer to as “3rd Party reservations.” These would be your major .COM hotel booking companies. Almost every week we get reservations that come to us with the wrong room type information such as: 1 bed versus 2 beds or smoking versus non-smoking. We have no way of knowing if they are right until the guest shows up, and when we have a full hotel we then have no options in order to accommodate the guest so our hands are tied. If this reservation was booked on line then we get what the customer booked. I know that some of these on line web sites that are very confusing when it comes to selecting the correct room type, smoking versus non-smoking, and 1 bed versus 1 bed handicapped. Some of these 3rd party booking agents don’t even take special requests, such as a first floor room, and they may consider smoking versus non-smoking a special request. So we always encourage our guests that book with these 3rd party agencies to call the hotel directly to book with us because who knows the hotel better than those that work there! Or, to at least call to confirm your reservation and the room type we received for them. I hope this information not only helps you or anyone else that reads this response, when they book with a 3rd Party. I’m so sorry your stay turned out the way it did and hope the next time you call us direct or to confirm your reservation.


Erin DeMars
Assistant General Manager

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Reviewed August 27, 2013

We were told specifically that this hotel had a elevator, it doesn't. No rooms on ground floor, split level with below ground rooms, which are considered first floor. Extremely outdated, limited parking. Our group of 5 couples was glad to check out. We would not recommend. After this Super 8 and the one in Gardnier, MT, no more Super 8's for us!

  • Stayed: August 2013, traveled with friends
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Thank phillisannew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
s8gm3587, General Manager at Super 8 Rapid City/LaCrosse St, responded to this reviewResponded January 30, 2014

Dear Valued Guest,

We would like to thank you for taking the time out of your busy schedule to do our survey. We understand how frustrating it would be to arrive at a motel to find out that there isn't an elevator, specially if you were told that we had an elevator. We have not ever had an elevator at this location and all of our desk clerks are aware that we do not have an elevator. This is on our Super 8 website that we do not have an elevator.

We have updated our breakfast and lobby area this past year, as well as updating our rooms with new bedding. We would be honored if your group would come back and give us another chance to better serve you. If at any time you need help with your luggage we are always glad to help; as we too know that the stairwell can be strenuous for all.

Darcy Dennison
General Manager

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Reviewed August 25, 2013

This was my 21st stay in the Rapid City area for Sturgis Bike week - and all but one of them has been at this Super 8. If you are looking for soothing lobby music, a pool and work out room -- this isn't the place you want. If you looking for a a basic, clean and very conveniently located hotel with some great restaurants all within walking distance - this is your place. The staff is also very welcoming & helpful!

  • Stayed: August 2013, traveled with friends
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Thank K W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
s8gm3587, General Manager at Super 8 Rapid City/LaCrosse St, responded to this reviewResponded January 29, 2014

Thank you for your review regarding your stay at our location. We want our home to be your home while you are here. We look forward to serving you again during Sturgis Bike week. We all look forward to seeing our "regular" guest come back during bike week. We know you have a choice and we are glad you chose to stay with us. Due to circumstances beyond my control, I apologize for the delay response to your review.

Sincerely,
Darcy Dennison
General Manager

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Reviewed August 23, 2013

  • Stayed: August 2013, traveled solo
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Review collected in partnership with Super 8
Thank photohiker
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
s8gm3587, General Manager at Super 8 Rapid City/LaCrosse St, responded to this reviewResponded January 29, 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed August 21, 2013

This hotel served us well for our two-day stay in Rapid City to see the local sites. Our room was clean and the common areas were modern and in good shape. A refrigerator would have been a good addition. The location is great, right off of I-90 and in the midst of several good restaurants. If you need some food in your room, Outback Steakhouse has very good food options, great carryout service and is walking distance. Our small dog was able to stay with us for ten bucks a night.

Room Tip: Ask for a refrigerator, if you need one.
See more room tips
  • Stayed: August 2013, traveled as a couple
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Thank Terry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
s8gm3587, General Manager at Super 8 Rapid City/LaCrosse St, responded to this reviewResponded January 29, 2014

Thank you for your review regarding your stay at our location. We do have micro-fridges in several of our rooms but unfortunately not in all. Hopefully, we will be increasing this in the near future.
We look forward to serving you again in the future. We know you have a choice, and we thank you for the opportunity to make your stay that much more enjoyable.

Sincerely,
Darcy Dennison
General Manager

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Reviewed August 18, 2013

  • Stayed: August 2013, traveled with family
    • Value
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Review collected in partnership with Super 8
Thank Laura H
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
s8gm3587, General Manager at Super 8 Rapid City/LaCrosse St, responded to this reviewResponded January 30, 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Super 8 Rapid City/LaCrosse St

Address: 2124 N Lacrosse St, Rapid City, SD 57701-7859
Phone Number:
Location: United States > South Dakota > Rapid City
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#16 Business Hotel in Rapid City
Price Range: $40 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 Rapid City/LaCrosse St 2*
Number of rooms: 116
Official Description (provided by the hotel):
Age is Beauty! Nice, Cozy, Newly updated Super 8! Free Wi-Fi, 24 Hour Business Center, 24 Hour Front desk accommodations. Free SuperStart Breakfast for all guests. ... more   less 
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Also Known As:
Super 8 Rapid City/Lacrosse Street Hotel Rapid City
Super Eight Rapid City
Rapid City Super 8
Rapid City Super Eight

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