One of the problems of rating hotels when you go to a variety of different types of facilities is the disparity in expectations. I don't expect a Super 8 in Middle America to be comparable to a resort in Mexico or the Caymans, yet they all had the same four star rating. In this case, I should have known better.
We got this hotel on Hotwire, in part because of the good reviews and four star Tripadvisor rating. It wasn't what I was looking for, but I was locked in so hoped that the four stars were indicative of a better than Super 8 experience. Unfortunately, that wasn't the case.
First, let me say that the employees were very friendly and helpful and they are the ONLY reason this place got a three star rating instead of two. They are value added, give them a raise. Other than that, no major problems, but a number of minor ones. The room is small and not easy to get around. I usually expect a king size or two queen size beds through Hotwire, but this was one queen size bed (with no warning of such), and we are not 100% sure it was even that big. Difficult egress on one side due to the wall being too close, and it was only borderline comfortable. Old TV, but good channels and wifi. We left the towels on the floor for pickup and they hung them back up. Not what we had in mind. They say it is a pet friendly hotel (but only after you commit on Hotwire), so I called ahead and asked for a non pet room because I am allergic to pets. When I got there, I asked her to reassure me that this was a non pet room, but she said that pets usually are on the bottom floors. No guarantee than my room was pet free, other than that they vacuum regularly. Also, no pool for the kids which is obvious on their website, but not on Hotwire. Good central location for all attractions and numerous restaurants in the area. All in all, I would not stay here again. It is a two star hotel, and an average one at that, and the tripadvisor rating is misleading.
- Official Description (provided by the hotel):
- Age is Beauty! Nice, Cozy, Newly updated Super 8! Free Wi-Fi, 24 Hour Business Center, 24 Hour Front desk accommodations. Free SuperStart Breakfast for all guests. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Travelocity, Booking.com, Orbitz, Hotels.com, Expedia, Priceline, Cancelon, TripOnline SA, Hotwire, Cheap Tickets and HotelQuickly so you can book your Super 8 Rapid City/LaCrosse St reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Super 8 Rapid City/Lacrosse Street Hotel Rapid City
- Super Eight Rapid City
- Rapid City Super 8
- Rapid City Super Eight