The keys to my room did not work. I was told it would be like 10 min's and they would have the problem fixed. I called the front desk letting them know it had been long over a hour that I had been waiting for my door lock to be fixed. I called them back again after another hour had pasted and the door lock had still not been fixed and I did not even have any keys. So for over 2 hours me and my 2 and 1 year old daughters sat waiting. This was very upsetting to me and they did not even offer me a discount.
- Official Description (provided by the hotel):
- Please pardon our dust! We are currently remodeling to better serve our guests. NOW OPEN: 44 Newly Remodeled Guests Rooms! COMING SOON: 9,500 sq ft Conference Center & Meeting Space, newly remodeled guest rooms and suites, lobby & business center, & on-site dining. PLEASE NOTE: Our swimming pool has been permanently Closed. ... more less
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- Also Known As:
- Rapid City Ramada Hotel Rapid City
- Quality Inn Rapid City
- Rapid City Quality Inn