We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Service was bad, Food was nothing worth what we paid.”
Review of TGI Friday's - CLOSED

TGI Friday's
Price range: $21 - $30
Cuisines: American
More restaurant details
Restaurant details
Good for: Families with children
Dining options: Late Night, Delivery
Reviewed July 11, 2013

We arrived on a Wednesday afternoon around 6pm. Plenty of open tables. Got seated right away and waited and waited for a drink order. We we also waiting for some more of our party to arrive so we did not think it was a big deal until after our table had been waiting for 10 minutes for a drink order. We had to grab a waiter that was walking by and then we got drink order service. We waited for about 15 minutes for the drinks to arrive. Waitress said they did not have any clean glasses. We finally ordered apps and food. 2 of our appetizers came but other 2 did not. When inquired about it the waitress was dumbfounded and said the kitchen told here they were sent out. Then food comes. Half of the table and about 10 minutes later the other half. We were pretty frustrated with the service and the wait. Spoke to the "Manager" who did not apologize for anything other than asking us what we did not get from our order and him saying he would take it off our bill. Then as he was walking away we seen him shaking his head like it was our fault we did not get what we ordered. So now another waiter is now taking care of everything at our table. He was attentive and had good service. Apologized for the previous waitress mistakes and kitchen mistakes. Food seemed overcooked as chicken was like jerky. Presentation of food was nothing like the pictures. Mistake after mistake. It took us 2 1/2 hours from time we sat down to leaving. Pretty sure we wont be back to this TGI Fridays for quite some time.

    • Value
    • Atmosphere
    • Service
    • Food
Thank J B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviews (225)
There are newer reviews for TGI Friday's
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language

158 - 162 of 225 reviews

Reviewed July 7, 2013

Went here for dinner while we were staying at the country Inn which is next door. Dinner was what you would expect from a TGI Fridays. Staff was very nice and helpful.

Thank Richard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 6, 2013

Have you ever been to a restaurant, been seated and then nobody comes to take your drink order? You sit there thinking, this is a bad sign. I should just leave. But you stay and finally order your drinks. Then your drinks take forever to arrive and you sit waiting to place your order. Finally you place your order but after 30 minutes without food, you think back to your first thought of leaving and wish you had. It even took forever to get the check. There were staff standing around talking instead of working. No sign of management anywhere. We aren't ones to raise a big stink. Maybe we should have but I always worry about something extra in my food if I do. Avoid this restaurant at all costs!

1  Thank TCAJ_Travelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 30, 2013

Food was over priced and not that good, slow service, and the noise level! couldn't hear yourself think with the loud awful music!

Thank plama l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 29, 2013

I've eaten here several times last year and this year. Service tends to be terribly slow (even when they are not too busy). Waitstaff just socialize amongst each other. Music is way too loud. Food isn't that great.

Thank Joe R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing