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“Clean Good, but inconvenient travel location”
Review of Starbucks

Starbucks
Restaurant details
Vancouver, Canada
Level 6 Contributor
246 reviews
129 restaurant reviews
common_n_restaurant_reviews_1bd8 68 helpful votes
“Clean Good, but inconvenient travel location”
Reviewed November 1, 2013

As a traveller I need quick in and out, if this is you, don't go to this location. Mall parking, no drive through, out of the way location. BUT the service was excellent and the place clean and efficient.

Visited October 2013
Helpful?
Thank FloridaBC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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40 reviews from our community

Visitor rating
    17
    10
    5
    3
    5
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Japanese first
  • Russian first
  • Any
English first
Monument, Colorado
Level 6 Contributor
209 reviews
113 restaurant reviews
common_n_restaurant_reviews_1bd8 124 helpful votes
“Mall Starbucks is below average”
Reviewed October 13, 2013

There seems to be a big turnover of staffing at this store which creates below average customer service. This is a consistent experience of mine at this location.

Today's experience- ordered a drink to cash in on a reward. Fortunately I use the phone app and saw that the drink was charged to my Gold Account. I immediately caught the mistake and called it to the attention of the staff. "Oh, well you can use the reward on the next drink if you like." NO, I want to use it on THIS drink. Correct the error. Then the person who had to come to credit it back to my account said, "Sorry, sometimes the system is a little confusing." Don't take responsibility for the cashier who did not listen or understand, or for poor training, but rather blame "the system."

Visited October 2013
Helpful?
Thank Hiddenshutter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gillette, Wyoming, United States
2 reviews
“Go figure”
Reviewed September 10, 2013

The service was average. Nothing great, but nothing wrong with it. Coffee wasn't awesome, but at least we still got to pay $5 for a so-so experience.

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Gina D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Level 3 Contributor
20 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“It'd been so long!”
Reviewed August 13, 2013

We hadn't found a Starbucks in 3 days. Going that long without a Starbucks coffee is unheard of! They were quick, and the drive thru person was really nice and talked to us for the couple minutes we waited for our much needed coffee.

Visited July 2013
Helpful?
Thank strayfromhome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berkeley, CA
Level 5 Contributor
46 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 57 helpful votes
“A consistently strong cup of coffee in a land of weaker brews”
Reviewed June 23, 2013

When travelling, there is a lot to be said for reliability and consistently nice baristas. This Starbucks location provides that. Located in the local mall, it is the one place near the interstate where you can pick up a strong cup of coffee. Notably, among the breakfast items available when I visited, they had NONE of the under-400 calorie items that are available at many other Starbucks locations.

Visited June 2013
Helpful?
Thank Pakkoku
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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